Intellex Acquires Expert by Big Village

We're thrilled to announce that Intellex has acquired Expert by Big Village, effective March 22, 2024. This strategic move enhances our capabilities and strengthens our commitment to delivering exceptional solutions to our customers.

Stay tuned for more updates on how this acquisition will benefit our clients and experts.

For inquiries or more information, please contact us at info@intellex.com.

×

Expert Details

Asia Pacific Trade and Business

ID: 732759 North Carolina, USA

Request Expert

Expert has 20 years' experience creating, managing and change supply chains in Asia.

He is also an expert in the newly signed (to-be-ratified) Trans-Pacific Partnership agreement, and author of the upcoming book, 'A Naked View of the Trans-Pacific Partnership - An unbiased educational review in Plain English'

His experience is specific to the Asia and Pacific Rim geographies

Trans-Pacific Partnership ExpertAsia Pacific Supply ChainOutsourcing & Offshoring into AsiaUnified Communication and Contact Centre

Education

Year Degree Subject Institution
Year: 2006 Degree: Masters Subject: Business Administration Institution: State University of New York
Year: 1998 Degree: Bachlors Subject: Business Institution: University of Technology, Sydney Australia

Work History

Years Employer Title Department
Years: 2015 to Present Employer: Undisclosed Title: Owner Department: Undisclosed
Responsibilities:
Expert's Asia Pacific consultancy supports American companies in their Asia Pacific endeavors. The firm provides expert advice and support on key initiatives and strategic development, and can project manage or facilitate projects that involve Asia. Areas of focus include regulatory hurdles, local customs, hiring requirements, supply chain efficiencies and trade advice. The firm also leverages expert insight in the significant business changes put in place by the Trans-Pacific Partnership Agreement.
Years Employer Title Department
Years: 2014 to 2015 Employer: Undisclosed Title: Director Department: Undisclosed
Responsibilities:
(Undisclosed) acquired three technology companies over the past few years, and have a requirement to consolidate the operations teams into one team, across all three businesses. Expert re-negotiated all transportation contracts, re-organized warehouse locations based on customer needs, and reduced the overall supply chain costs by over 50%.
Years Employer Title Department
Years: 1998 to 2014 Employer: Undisclosed Title: Director Department: Undisclosed
Responsibilities:
He assumed full ownership and management of the order to cash process across Asia Pacific (inc Japan). This includes order processing and verification, supply chain management (warehouse and transportation), billing and collections.
There are currently 45 direct reports based in Asia supporting the $500m Asia Pacific business.
A key output of the team is to provide regular visibility of the revenue, backlog and risk associated with the sales commitment, and action items to close the gap.
More recently, a key achievement has been the successful integration of the acquired Nortel business into the current Avaya business, with zero impact on business revenue.
Key achievements have included the implementation of an APAC wide supply chain model, reducing accounts receivable overdue by 90%, heavily reduce the turnaround time of product from 4 weeks to 1 week, reduction in quality claims and implementing a number of automated applications to ensure efficiency and visibility.
In addition, the role helps to align sales, finance and other support organizations to focus on business growth, revenue management and cost reduction within the organization.
To create the vision and architecture for the business in supporting the sales strategy in regards to supply chain, customer care and all other back office responsibilities.
Primary focus is creating unsurpassed quality which leads to a reduction in overall costs. Challenges include supply chain efficiencies, customer communication efficiencies, integration of web based applications with legacy systems, creating visibility of our supply chain to our customers.
Other challenges include supply chain cost reviews, warehouse placement decisions, freight forwarder decisions, and relationship development with over 80 business partners and distributors in APAC.
In addition to the every day strategic development of the role, there are many other policy and audit requirements, including SOX compliance, revenue recognition policy adherence, export compliance, local law and import restrictions and all other internal and external audit requirements.

International Experience

Years Country / Region Summary
Years: 1998 to 2002 Country / Region: Sydney, Australia Summary: South Pacific Operations Manager for Avaya
Years: 1998 to 2002 Country / Region: Singapore Summary: Director, Asia Pacific Operations for Avaya

Language Skills

Language Proficiency
English 100% (native)

Fields of Expertise

Request Expert

Dev Tool:

Request: expert/asia-pacific-trade-and-business
Matched Rewrite Rule: expert/([^/]+)(?:/([0-9]+))?/?$
Matched Rewrite Query: experts=asia-pacific-trade-and-business&page=
Loaded Template: single-experts.php