Intellex Acquires Expert by Big Village

We're thrilled to announce that Intellex has acquired Expert by Big Village, effective March 22, 2024. This strategic move enhances our capabilities and strengthens our commitment to delivering exceptional solutions to our customers.

Stay tuned for more updates on how this acquisition will benefit our clients and experts.

For inquiries or more information, please contact us at info@intellex.com.

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Expert Details

Automatic Doors, Automotive Machining

ID: 735943 Minnesota, USA

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Automatic doors. Serviced, installed, sold, managed. 2004 to 2018. AAADM certified inspector.

Skills & Abilities
MANAGEMENT
• Directly supervised up to 25 technicians. Assisted upper management as directed. Managed tech performance, training, expenditures, and reviews. Mentored techs as necessary. Worked with management to resolve issues brought up by techs. Resolved conflicts with internal/external customers
SALES
• Performed inside/outside/wholesale and part sales. Found jobs to bid online and from face to face meetings. Project managed sold jobs to completion. Monitor and meet deadlines. Adapt to changes in schedules and scope or work. Project size from $5K to $100k.
COMMUNICATION
• Effectively communicate in a timely manner using all available means. Listening attentively and taking notes as needed. Sharing of information as situations change. Prioritize communications to maintain efficiency.
LEADERSHIP
• Met the needs of many different situations as a leader. Over a decade of volunteering for the Veterans of Foreign Wars and American Legion organizations allowed me to be elected or appointed to many leadership positions at the Post, District, State and National levels. Assistant Den Leader for two years with the Boy Scouts of America mentoring young kids and helping them meet their goals. Led by example and with integrity, working with both peers and subordinates.

PROFESSIONAL CREDENTIALS
• MN Power Limited Electrical License
• AAADM (American Association of Automatic Door Manufacturers) certified inspector

Education

Year Degree Subject Institution
Year: 2002 Degree: Diploma Subject: Automotive Machining Institution: Hennepin Technical College

Work History

Years Employer Title Department
Years: 2020 to Present Employer: Undisclosed Title: Technician Department: Service
Responsibilities:
Door hardware service and install. Access control service and install.
Locksmithing.
Years Employer Title Department
Years: 2018 to 2019 Employer: Trans Alarm Title: Technician Department: Lock
Responsibilities:
• Service and install new commercial door hardware
• Perform locksmith functions
• Troubleshoot mechanical and electrical systems
• Assist other technicians with the install of access control and alarm systems
Years Employer Title Department
Years: 2017 to 2018 Employer: Tee Jay North Title: Technician Department: Service
Responsibilities:
• Service and install automatic door equipment
• Service and install door hardware
• Troubleshoot mechanical and electrical systems
• Perform preventative maintenance and safety inspections of equipment
Years Employer Title Department
Years: 2016 to 2017 Employer: Dock and Door Tec Title: Technician/manager Department: Service
Responsibilities:
Service and install dock levelers, truck restraints, high speed I industrial doors and other associated equipment. Also managed service department for a while.

• Install new commercial overhead doors, high speed industrial doors, dock levelers, truck restraints
• Service existing commercial overhead doors, high speed industrial doors, dock levelers, truck restraints
• Stick welding, fabrication, electrical troubleshooting and repair, mechanical troubleshooting and repair.
• Assist owner in decision making and implementing policy. Communicate with technicians regularly.
• Manage vacation, expenses, inventory, and vehicle service to maximize efficiency and minimize expenses.
• Provide support to and mentor technicians
• Schedule jobs as efficiently as possible for technicians
• Monitor quality, efficiency, training and safety
• Perform preventative maintenance and safety inspections of equipment
• Technical Support for customers and staff
• Customer Service support to sales staff and customers
• Resolve conflicts internally with staff and externally with customers
• MS Office / QuickBooks / CRM (Customer Relationship Management)
Years Employer Title Department
Years: 2004 to 2016 Employer: Record automatic door Title: Multiple Department: Multiple
Responsibilities:
Service and install auto door equipment. Perform inspections and preventative maintenance. Sold automatic doors and managed 25 service techs

 INSTALL TECHNICIAN | JULY 2015 – OCTOBER 2016
 OPERATIONS SUPERVISOR | OCTOBER 2016 -JULY 2015
 TERRITORY ACCOUNT MANAGER | JANUARY 2012 – OCTOBER 2014
 SERVICE TECHNICIAN | JANUARY 2004 – JANUARY 2012
Summary of Duties:
• Demo existing equipment, install new auto sliding, swinging, folding and revolving doors
• Systems integration of new doors with fire, door hardware and access control as necessary
• Basic Glazing QuickBooks / MS Office skills for aluminum commercial storefront
• Door hardware install and service
• Perform preventative maintenance and safety inspections of equipment
• Technical Support for internal and external customers
• Immediate supervisor for approximately 25 technicians in 4 states
• Assist upper management in decision making and implementing policy.
• Report payroll, vacation and expenses, inventory as necessary
• Provide support, train and mentor technicians
• Monitor quality, efficiency, training and safety of technicians
• Read and understand technical manuals and wiring diagrams
• Customer Service support for external customers
• Resolve conflicts of staff and customers
• Inside, outside, wholesale and part sales related to automatic door equipment
• Read specifications, blueprints and perform takeoffs
• Project manage my sold jobs to completion
• Site inspection, field verification
Years Employer Title Department
Years: 1998 to 2003 Employer: Reviva Title: Machinist Department:
Responsibilities:
• Operate a wide variety of machines to remanufacture engine parts
• Precision measurement
• Quality control and documentation
• Assemble engine sub-assemblies
• Non-destructive inspection of metal parts
Years Employer Title Department
Years: 2000 to 2000 Employer: Star Equipment Title: Service Technician Department:
Responsibilities:
• Install new high-speed industrial doors, dock levelers, truck restraints and other dock equipment
• Service existing high-speed industrial doors, dock levelers, truck restraints and other dock equipment
• Perform preventative maintenance and safety inspections of equipment
• Stick welding and fabrication.
• Field service and on call duty
• Customer Service
Years Employer Title Department
Years: 1997 to 1998 Employer: Woodline Manufacturing Title: Shift Supervisor Department:
Responsibilities:
• Supervise 6 – 10 workers in a manufacturing environment
• Operate various equipment used to process rough lumber into dimensional products
• Operate forklifts of varying sizes to move product
• Trainer and quality inspector
Years Employer Title Department
Years: 1990 to 2000 Employer: United States Air Force Title: Aircraft Armament Systems Specialist Department:
Responsibilities:
• Load munitions onto aircraft
• Troubleshoot and repair weapons release equipment
• Troubleshoot and repair aircraft guns
• Trainer and task certifier
• Equipment operator (lift trucks, forklifts, specialized equipment)
• PC use for documentation of work
• Security Clearance
• Perform preventative maintenance and safety inspections of equipment

Government Experience

Years Agency Role Description
Years: 1990 to 2000 Agency: Dept of Defense Role: Usaf Description: Aircraft weapons systems

Career Accomplishments

Associations / Societies
American legion
Veterans of foreign wars
Licenses / Certifications
MN power limited electrical license
AAADM certified inspector (American association of automatic door manufacturers)

Fields of Expertise

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