Expert Details
Automotive and Mechanical Maintenance, Automotive Technology
ID: 735983
Florida, USA
Former business owner with notable experience managing all aspects of operations, sales, and customer relations to successfully maintain loyal base of clientele within the Automotive Industry for 26+ years. Implemented sales and marketing solutions to increase growth and revenues. Developed strong client relationships to instill confidence and trust consistently. Excellent interpersonal and communication skills combined with entrepreneurial attitude.
Core competencies include:
• Business Operations
• Client Relations
• Problem Solving
• Sales and Marketing
• Project Management
• Communication
Education
| Year | Degree | Subject | Institution |
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Work History
| Years | Employer | Title | Department |
|---|---|---|---|
| Years: 2001 to 2017 | Employer: Accurate Care Automotive | Title: Owner/Manager | Department: Sales and Service |
Responsibilities:Principal strategist charged with ensuring company meets financial objectives. Continuously develop and implement company goals and ensure employees are equipped with the tools and training to provide exceptional customer service. Manage operations and provide guidance to staff as needed in order to reach successful outcomes. Maintain strong client relationships with customers and vendors to ensure service levels are identified and met, problems are addressed and client satisfaction is maintained. Able to adapt to immediate and unforeseen challenges in a fast paced environment.Selected highlights: • Achieved annual sales of over $1 million within 5 years. • Successfully conducted recruitment and hiring for certified staff and provided training and development. • Utilized media and other publicity events to promote products and services. |
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| Years | Employer | Title | Department |
| Years: 1984 to 2001 | Employer: Self Employed Automotive Company | Title: President/owner | Department: Manager of sales and operations |
Responsibilities:Oversight of all daily operations, sales, inventory and employees |
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| Years | Employer | Title | Department |
| Years: 1998 to 2001 | Employer: CUSTOM HARDWOODS LTD. | Title: SALES AND SERVICE REPRESENTATIVE | Department: |
Responsibilities:Managed accounts and identified and developed clients, strategically growing new markets and product lines. Provided professional customer service and sales to a variety of clientele by maintaining a solid understanding of products and market. Identified customer requirements and assisted with decision making, through effective communication and queries. Ensured all customers received excellent service through direct sales and courteous service.Selected Highlights: • Succeeded in closing numerous sales through exceptional interpersonal and communication skills. • Gained comprehensive knowledge of sales techniques and best business practices. • Improved upon natural ability to communicate with others and interact effectively at all levels. |
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| Years | Employer | Title | Department |
| Years: 1996 to 1998 | Employer: Self Employed | Title: BUSINESS OWNER AND PRINCIPAL | Department: |
Responsibilities:Experienced Real Estate Broker with proven track record of effective sales, customer service and compliance. Studied property listings, interviewed prospective clients and accompanied them to property sites. Completed contracts and transactions and provided legal, economic and market advice. Organized appointments to show homes to prospective buyers and acted as intermediary in negotiations between buyers and sellers.• Strategically promoted sales of properties through advertisements, open houses and participation in multiple listing services. • Interpreted legal documents including listings and sales contracts. • Liaised with escrow companies, lenders and home inspectors. |
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Career Accomplishments
| Associations / Societies |
|---|
| ASE (Automotive Service Excellence) Master Technician since 1996. |
| Licenses / Certifications |
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| ASE Master technician 1996-2018 Licensed Real Estate Broker* Certificated Private Pilot Licensed Life Insurance Agent |