Expert Details

Expert in Bird Control Systems and Pest Control Processes

Expert ID: 728491 United Kingdom

Request Expert

In his current position as Director of Operations and Sales Manager, Expert is responsible for overseeing the day-to-day operations in pest control division for facilities throughout the UK, devising innovative service solutions and formulate improvements on existing practices, developing a new strategic plan for the sector, coordinating sales activities, customising bird control solutions to meet individual client needs and promoting account acquisition and growth.

Expert's contributions have resuted in the implementation of a new strategy to attain improvements across the sector. He has had an instrumental in gaining numerous National Account contracts and has successfully recruited a new national sales team to maximise revenue growth. The team sold from month one & by month 4 were ahead of budget. He has slashed work-in-progress (W.I.P.) from average £140K/m to £10K within 3 months, boosted operating profitability from 2% to 12% within 6 months, reduced costs 25% by securing supplier discounts, secured approved contractor status with numerous key clients in a range of industries, including retail, rail, Local Government and construction, and appointed a Manager to supervise daily operations for existing teams.

Education

Year Degree Subject Institution
Year: 2010 Degree: Certificate in Company Direction Subject: Board Management, Strategy, Marketing, Finance, HR Institution: Institute of Directors
Year: 2007 Degree: Diploma in Business Studies Subject: Pest Control Industry Institution: Ecolab Business School
Year: 1982 Degree: Diploma Subject: Pest Control Institution: British Pest Control Association
Year: 1975 Degree: BSc Subject: Mining Engineering Institution: Camborne School of Mines

Work History

Years Employer Title Department Responsibilities
Years: 2008 to 2009 Employer: ISS Title: Operations/Sales manager/director Bird Solutions Department: Pest Control Responsibilities: Oversee day-to-day operations in pest control division for facilities throughout the UK. Devise innovative service solutions and formulate improvements on existing practices. Develop a new strategic plan for the sector. Coordinate sales activities, customising bird control solutions to meet individual client needs and promote account acquisition and growth. Establish and execute business plan. Collaborate with leadership to define budgets and revenue goals. Lead installation teams & be responsible for H&S matters. Recruit a new sales team for UK. Recruit, retain, and manage subcontractors as needed to maximise cost efficiency. Design and institute operating policies to foster productivity and profitability while minimising costs. Develop collaterals to communicate policy enhancements, including methods statements, costing sheets, risk assessments, and templates. Formulate targeted marketing strategies to raise consumer awareness.
Years: 1991 to 2008 Employer: Ecolab Title: District manager Southwest Department: Pest Control Responsibilities: Administered operations for £1.2M cost centre specialising in providing individualised products and services for Southwest England and Wales. Maintained profit and loss (P&L) accountability for cost centre. Defined and executed operating and revenue goals. Coordinated project scheduling and administered budgets. Orchestrated performance and project evaluations to ensure service excellence and client satisfaction. Expertly managed cross-functional teams, including sales and service professionals, in multiple locations. Devised and delivered presentations to senior leadership, stakeholders, and decision makers.
Years: 1981 to 1991 Employer: Be Pest Free Title: Owner Department: Pest Control Responsibilities: Orchestrated all aspects of business start up and day-to-day operations. Established and implemented business plans. Formulated revenue goals. Defined operating strategies and instituted procedures based on commitment to customer service. Devised service solutions based on client needs assessment. Promoted revenue growth and business goals through unparalleled customer care. Assessed processes and implemented modifications to maximise service quality and account growth while reducing costs.

Government Experience

Years Agency Role Description
Years: 1985 to 1992 Agency: Carrick District Council Role: Pest Control Provider Description: Supplied Pest control services for the council.
Years: 1983 to 1988 Agency: Penwith District Council Role: Pest Control Provider Description: Supplied Pest control services for the council.
Years: 1987 to 1994 Agency: St Austell Borough Council Role: Pest Control Provider Description: Supplied Pest control services for the council.

Additional Experience

Training / Seminars
Experienced Trainer in pest awareness having lectured at Cornwall college for a number of years on the intermediate & advance food hygiene courses.

Experienced in presenting to groups and gaining group participation.
Vendor Selection
He has an excellent knowledge of the pest control industry and knows many suppliers & CEOs personally. His experience of running his own company has made him a good negotiator when buying products & services.
Other Relevant Experience
He is able to advise on start up and turn around situations especially in pest control and can easily fit into a company board as a director.

Fields of Expertise

Request Expert

Dev Tool:

Request: expert/bird-control-systems-and-pest-control-processes
Matched Rewrite Rule: expert/([^/]+)(?:/([0-9]+))?/?$
Matched Rewrite Query: experts=bird-control-systems-and-pest-control-processes&page=
Loaded Template: single-experts.php