Expert Details
Bird Control Systems and Pest Control Processes
ID: 728491
United Kingdom
Expert's contributions have resuted in the implementation of a new strategy to attain improvements across the sector. He has had an instrumental in gaining numerous National Account contracts and has successfully recruited a new national sales team to maximise revenue growth. The team sold from month one & by month 4 were ahead of budget. He has slashed work-in-progress (W.I.P.) from average £140K/m to £10K within 3 months, boosted operating profitability from 2% to 12% within 6 months, reduced costs 25% by securing supplier discounts, secured approved contractor status with numerous key clients in a range of industries, including retail, rail, Local Government and construction, and appointed a Manager to supervise daily operations for existing teams.
Education
| Year | Degree | Subject | Institution |
|---|---|---|---|
| Year: 2010 | Degree: Certificate in Company Direction | Subject: Board Management, Strategy, Marketing, Finance, HR | Institution: Institute of Directors |
| Year: 2007 | Degree: Diploma in Business Studies | Subject: Pest Control Industry | Institution: Ecolab Business School |
| Year: 1982 | Degree: Diploma | Subject: Pest Control | Institution: British Pest Control Association |
| Year: 1975 | Degree: BSc | Subject: Mining Engineering | Institution: Camborne School of Mines |
Work History
| Years | Employer | Title | Department |
|---|---|---|---|
| Years: 2008 to 2009 | Employer: ISS | Title: Operations/Sales manager/director Bird Solutions | Department: Pest Control |
Responsibilities:Oversee day-to-day operations in pest control division for facilities throughout the UK. Devise innovative service solutions and formulate improvements on existing practices. Develop a new strategic plan for the sector. Coordinate sales activities, customising bird control solutions to meet individual client needs and promote account acquisition and growth. Establish and execute business plan. Collaborate with leadership to define budgets and revenue goals. Lead installation teams & be responsible for H&S matters. Recruit a new sales team for UK. Recruit, retain, and manage subcontractors as needed to maximise cost efficiency. Design and institute operating policies to foster productivity and profitability while minimising costs. Develop collaterals to communicate policy enhancements, including methods statements, costing sheets, risk assessments, and templates. Formulate targeted marketing strategies to raise consumer awareness. |
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| Years | Employer | Title | Department |
| Years: 1991 to 2008 | Employer: Ecolab | Title: District manager Southwest | Department: Pest Control |
Responsibilities:Administered operations for £1.2M cost centre specialising in providing individualised products and services for Southwest England and Wales. Maintained profit and loss (P&L) accountability for cost centre. Defined and executed operating and revenue goals. Coordinated project scheduling and administered budgets. Orchestrated performance and project evaluations to ensure service excellence and client satisfaction. Expertly managed cross-functional teams, including sales and service professionals, in multiple locations. Devised and delivered presentations to senior leadership, stakeholders, and decision makers. |
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| Years | Employer | Title | Department |
| Years: 1981 to 1991 | Employer: Be Pest Free | Title: Owner | Department: Pest Control |
Responsibilities:Orchestrated all aspects of business start up and day-to-day operations. Established and implemented business plans. Formulated revenue goals. Defined operating strategies and instituted procedures based on commitment to customer service. Devised service solutions based on client needs assessment. Promoted revenue growth and business goals through unparalleled customer care. Assessed processes and implemented modifications to maximise service quality and account growth while reducing costs. |
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Government Experience
| Years | Agency | Role | Description |
|---|---|---|---|
| Years: 1985 to 1992 | Agency: Carrick District Council | Role: Pest Control Provider | Description: Supplied Pest control services for the council. |
| Years: 1983 to 1988 | Agency: Penwith District Council | Role: Pest Control Provider | Description: Supplied Pest control services for the council. |
| Years: 1987 to 1994 | Agency: St Austell Borough Council | Role: Pest Control Provider | Description: Supplied Pest control services for the council. |
Additional Experience
| Training / Seminars |
|---|
| Experienced Trainer in pest awareness having lectured at Cornwall college for a number of years on the intermediate & advance food hygiene courses. Experienced in presenting to groups and gaining group participation. |
| Vendor Selection |
|---|
| He has an excellent knowledge of the pest control industry and knows many suppliers & CEOs personally. His experience of running his own company has made him a good negotiator when buying products & services. |
| Other Relevant Experience |
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| He is able to advise on start up and turn around situations especially in pest control and can easily fit into a company board as a director. |