Intellex Acquires Expert by Big Village

We're thrilled to announce that Intellex has acquired Expert by Big Village, effective March 22, 2024. This strategic move enhances our capabilities and strengthens our commitment to delivering exceptional solutions to our customers.

Stay tuned for more updates on how this acquisition will benefit our clients and experts.

For inquiries or more information, please contact us at info@intellex.com.

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Expert Details

Business and Technology; Strategy

ID: 736419 Tennessee, USA

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A strategic leader who can function as either an internal or external consultant by providing successful international business development and program management outcomes, especially in the US and SE Asia, by utilizing his visionary abilities to design and deliver the following generation business productivity tools to assist regulators in accomplishing economic development. He has maximized his post-doctoral work to blend his exceptional education with his outstanding personality and strong communication skills—a leader and mentor of highly productive teams.

Education

Year Degree Subject Institution
Year: 2020 Degree: Certificate Subject: Executive Leadership Institution: Cornell University
Year: 2018 Degree: Doctorate Subject: Strategic Leadership Institution: Regent University
Year: 2014 Degree: Master's Subject: Business Administration Institution: Regent University

Work History

Years Employer Title Department
Years: 2018 to 2020 Employer: Ciena Title: Operational Excellence Program Leader Department: Professional Services
Responsibilities:
Collaborated with both functional leadership and stakeholders to develop learning paths for designated competency profiles. Improved staff processes, set new technology connections, and reduced data accuracy errors to improve productivity. Co-designed key performance indicators (KPIs) to measure program effectiveness, drove infrastructure design to match staff development learning paths as an organizational design and operational excellence expert.
• Established leadership and staff development program. Corporation had no effective method to achieve corporate objectives. Developed leadership and staff development program through a multi-disciplinary, cross-functional learning engagement of 200+ employees. Implemented leadership learning paths, competencies framework, and increased team cohesion for work analysis, and output delivery, and waste reduction.
• Improved leadership and staff communications processes. Ineffective communication patterns were hampering company performance. Began cognitive development of the workforce. Improved staff collaboration processes by implementing new collaboration technology connections using performance management to reduce data accuracy errors significantly for improving service growth by 9% annually.
• Built organizational design and strategies. Found IT skills were a major staff deficiency. Drove communications, developed data analysis skill development. Maximized signal recognition for buyers and internal staff. Increased revenue capture by double digits.
• Conducted strategic foresight feasibility research. Company did not recognize where the organization was positioned within the telecom industry services segment. Conducted a strategic assessment to determine the viability of new business strategies and programs for both strategic direction and strategic initiatives.
Years Employer Title Department
Years: 2017 to Present Employer: Undisclosed Title: Adjunct Professor Department: College of Arts & Sciences
Responsibilities:
Serving in the College of Arts & Sciences. Assigned to the Department of Business, Leadership, & Management. Instructor of undergraduate courses.
Years Employer Title Department
Years: 2001 to Present Employer: Undisclosed Title: Executive Strategy Consultant Department: Executive
Responsibilities:
Built a long-term business that endured the ups and downs of challenging market conditions over a nearly 20-year span. Developed, implemented, and managed a complete company structure equal to any high-performance organization. Determined where business could be obtained, developed the business, negotiated contracts, met with business owners regularly to understand their growth intentions, and performed business and technology consulting work.
• Completed strategic technical restructuring of 46 hotel and convenience store properties. Responsible for the completion of a massive program to reinvent the business technology backbone. Analyzed scope needs, prioritized actions, and controlled every project stage. Completed the $690K project on-time and on budget.
• Developed high-performance supply chain solution. Client required a scalable supply chain solution for a multi-location business. Designed and implemented a self-designed solution by researching suppliers, building pricing strategy, meeting with manufactures and suppliers, and negotiating payment terms. Saved client an average of 20-30% in reduced expense costs.
• Built marketing plan for advertising program. Analyzed and updated existing processes, acquired and implemented supporting information technologies. Implemented new processes with staff by training, and using continuous improvement protocols. Reduced operational costs by double digits, increased customer satisfaction levels dramatically, and secured better market positioning.
• Analyzed, implemented, and maximized workflow process. Analyzed and updated existing processes, acquired and implemented supporting information technologies. Implemented new processes with staff by training, and using continuous improvement protocols. Reduced operational costs by double digits, increased customer satisfaction levels dramatically, and secured better market positioning.
• Provided successful property acquisitions. Researched potential undeveloped property acquisitions in viable market locations. Determined viability and secured client's action plans. Assisted in opening three new locations that captured market share from the competition.

Government Experience

Years Agency Role Description
Years: 1999 to 2000 Agency: United States Ballistic Missile Defense Organization Role: Configuration Management Lead Description:
Years: 1984 to 1989 Agency: United States Marine Corps Role: Enlisted Description:

International Experience

Years Country / Region Summary
Years: 2010 to 2010 Country / Region: United States - Guam Summary:
Years: 2019 to 2019 Country / Region: United Kingdom Summary:
Years: 2019 to 2019 Country / Region: Japan Summary:
Years: 2019 to 2019 Country / Region: Hong Kong Summary:
Years: 2019 to 2020 Country / Region: Philippines Summary:

Language Skills

Language Proficiency
English Native

Fields of Expertise

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