Expert Details

Expert in C-Level Advisor | Growth Strategist | Executive Coach | Author | Entrepreneur

Expert ID: 735925 Arizona, USA

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Expert is the President of a business consulting firm, geared toward advising the C-Suite and providing senior management teams with strategic planning, technology, marketing, M&A, and governance advice. Her experience includes integration across all business units and acquisitions as well as shaping large strategic corporate governance and coaching the C-Suite and their teams from vision to execution by clarifying strategies, simplifying business processes and wrapping in technology. Expert also plays a lead role in defining and executing key revenue and profit centers along with M&A strategy by crafting relationships with potential partner and acquisition targets and supporting across the entire process. Prior to joining her current company, Expert was President and COO of InnSuites Hospitaity Trust (IHT), a public hospitality real estate company. She created and grew a new global technology entity and sales organization (IBC Hospitality Technologies) within a longstanding pre-existing parent company (IHT) where she revolutionized the products and services being offered to independent hotels and non-branded hospitality.

During this time, Expert created a patent-pending loyalty program and partnered with CEOs, CTOs and CMOs of dozens of the world’s most recognized travel brands including Google, Expedia, Booking to complete technical integrations to innovate distribution, experience and differentiated messaging. After maximizing organic growth, she completed the strategic sale of IBC a privately-owned global hospitality company. Prior to hospitality, Expert held executive positions at Motorola Semiconductor, Franchise Finance Corporation of America and PRTM Management Consulting, where she worked with several large well-known consumer companies.

Expert may consult nationally and internationally, and is also local to the following cities: Phoenix - Los Angeles -

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Education

Year Degree Subject Institution
Year: 2001 Degree: MBA Subject: Operations, Technology, Marketing Institution: Carnegie Mellon University
Year: 1996 Degree: BA Subject: Economics, minor in Mathematics Institution: University of Arizona

Work History

Years Employer Title Department Responsibilities
Years: 2016 to Present Employer: Undisclosed Title: President Department: Responsibilities: Trusted advisor and problem-solver to C-Suite executives and board members focused on improving corporate performance and growth. Through company, executives are coached from vision to execution by clarifying strategies, simplifying business processes, incorporating technology and building leadership teams. Projects include serving as an extension of the existing executive team on a fractional basis for both US-based and International companies including hospitality technology, IT consulting and implementation, destination marketing, and health and wellness companies.
• Succession Planning: Built and rolled out an affiliate, owner and partner model for a 25+ year old global company
• Human Resources: Created Employee Handbook and industry
• Bottom-Line Savings: Improved company bottom line by 20%.
• Alignment/Strategy: Re-developed company branding/story-line and hired analytics and content people to implement programs along with working alongside Sales to perform Sales training and drive new business.
• ROI Generated Marketing: Implemented ROI-based marketing practices with programs now generating between 3- 83 times the investment per program.
Years: 2002 to 2018 Employer: InnSuites Hospitality Trust Title: President Department: Responsibilities: President and Chief Operating Officer for 3 divisions including hospitality technology division and hospitality ownership and management division with over 400 employees; previous roles as general manager, revenue manager, condo hotel project/real estate sales. Founder of IBC Hospitality Technologies division.
• Technology/Product & Brand Development: Created a new division for IHT called IBC and InnDependent
InnCentives loyalty program; hired and developed the IT developers to build the initial API; negotiated and managed subsequent partnerships and integrations. Grew IBC from 9 to 6000+ hotels.
• Revenue Generation Specialist: Brought $1 million additional dollars to the top line first year with company with subsequent “wins” annually department by department.
• Bottom Line Growth: Brought over $2.5 million to gross operating profit (GOP) in first year in operations due to purchasing and created process-focused reporting to improve the annual savings.
• Sales: Recruited, hired and manage global sales team in 18 countries on commission-basis.
• People/Industry Development: Hired and developed team members and created the annual InnDependent Lodging Executive Summit.
• Purchasing: Developed a corporate-wide purchasing program with select vendors resulting in consistency
among hotels and increased guest satisfaction scores by 20%.
• Capital Improvements: Managed the capital improvement budgets and design with FF&E vendors and architects.
Years: 2000 to 2002 Employer: Pittiglio Rabin Todd & McGrath (PRTM) Management Consulting Title: Associate Department: Responsibilities: Associate initially affiliated with Stamford, CT and Washington, DC practices. Projects focused on product development and supply chain management for Fortune 50 telecommunications equipment providers and electronics manufacturers)
• Product Marketing: Analyzed organizational trends and best practices solutions of product line management
options. Presented new organizational structure for process improvement to client.
• Business Analytics: Developed business cases based on several variables from several business functions, including customer shipping and sales information, for forecasting systems.
• Deliverable Development: Compiled and presented bottom-line analysis, metrics, and implementation steps for client to derive greatest possible benefits from recommendations.
Years: 1998 to 1999 Employer: GE Capital Franchise Finance (formerly FFCA) Title: Financial Analyst Department: Responsibilities: Financial analyst for $1 Billion/year franchise financing organization in Scottsdale, Arizona.
• Risk Analysis: Evaluated $100 million for new capital investment.
• New Business Development: Wrote, presented and successfully brought $10 million to FFCA in new client investments while counseling clients to improve their capital structure
Years: 1996 to 1998 Employer: Motorola, Semiconductor Components Group Title: Analyst Department: Responsibilities: Production Planning Analyst for strategic business unit in Phoenix, AZ; transitioned to Sr Production Planning Analyst in Singapore; promoted to New Products Planning in Phoenix, AZ. Six Sigma green belt certified.
• Forecast Proficiency: Developed a model to forecast monthly demand of top 25 customers by technology.
• Supply-Chain Management/On-Time Delivery: Scheduled six factories (China, France (in French), Korea,
Malaysia, Philippines and Taiwan) simultaneously with forecasted demand of 500 million units/week, and corresponding inventory management. Resolved logistic and legal shipping issues. Implemented Global Distribution Centers, saving Motorola $2.5 Million in annual shipping and storage costs as Team Leader.
• Project Management: Led 4 different teams of 8 people to bring 34 new products (as #1 or #2) to market

International Experience

Years Country / Region Summary
Years: to Present Country / Region: Singapore Summary: Lived and Worked in Singapore and traveled extensively throughout Asia
Years: to Present Country / Region: United Kingdom Summary: Live and Worked in London and traveled extensively throughout Europe

Career Accomplishments

Licenses / Certifications
ORGANIZATIONS, AWARDS, CERTIFICATION
Young President’s Organization, Member
Active Licensed Arizona Real Estate Agent
Coplex Venture Builder Mentor
Arizona Commerce Authority Accelerator Mentor
EY Entrepreneur of the Year finalist

Language Skills

Language Proficiency
French Basic

Fields of Expertise

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