Intellex Acquires Expert by Big Village

We're thrilled to announce that Intellex has acquired Expert by Big Village, effective March 22, 2024. This strategic move enhances our capabilities and strengthens our commitment to delivering exceptional solutions to our customers.

Stay tuned for more updates on how this acquisition will benefit our clients and experts.

For inquiries or more information, please contact us at info@intellex.com.

×

Expert Details

Change Management, Pharmaceutical Contracts, Compliance, Risk Management, Governance, Leadership, Organizational Design and Structure, Policy Formulation

ID: 734032 United Kingdom

Request Expert

Expert is a UK-based governance professional and lawyer with an accounting background and an MBA from the prestigious University of Liverpool; She started out her career as a barrister & solicitor in a private law firm in 2000 before moving in-house as commercial counsel in British American Tobacco. Since then, Elizabeth has taken on diverse roles in blue-chip multinationals like Diageo, GlaxoSmithKline, Allergan ranging from legal to general management, risk and programme management, strategy & planning, and governance and integration operating primarily in the EMEA markets.

Areas of expertise include building anti-bribery and anticorruption programmes, third party risk management, policy framework development, and compliance training.

Expert has worked with FMCGs in-house to improve organisational effectiveness through human capital optimisation (headcount reduction), job grading & orgstructure planning, strategic planning and budgeting. Her cross-industry exposure spans FMCG, manufacturing, banking, and Pharma. She was responsible for coordinating a critical organisational change management programme for a major FMCG multinational which saw the company moving its compound annual growth rate to double digit within a year. Expert is a trained general (country) manager with theoretic (MBA) and practical (sales and marketing experience) having undertaken various roles in brand marketing, sales & distribution, human resources and organisational effectiveness, finance, budge and strategy planning having undertaken key roles in these functions while in a general management role at BAT.

Due diligence on R&D vendors assessing risks such as GCP, Patient Safety, Data privacy, animal welfare, information protection, anti-bribery and anti-corruption, financial controls.

Education

Year Degree Subject Institution
Year: 2009 Degree: MBA Subject: MBA Institution: University of Liverpool
Year: 2000 Degree: BL Subject: Law Institution: Law School
Year: 1999 Degree: LLB Subject: Law Institution: University of Ibadan

Work History

Years Employer Title Department
Years: 2016 to 2018 Employer: GSK Title: Due Diligence Consultant Department: Research & Development
Responsibilities:
independent consultant providing third party oversight/due diligence. Achievements: working with key subject matter experts, over 300 third party R&D collaborators (typically academic institutions, pharmaceutical and biotechnology companies) risk-assessed to identify and effectively mitigate engagement level risks.
Years Employer Title Department
Years: 2015 to Present Employer: Undisclosed Title: Governance, Risk & Compliance Consultant Department:
Responsibilities:
- Operational excellence & governance support [Oct 2015 – May 2016]
- Third party oversight/due diligence within an R&D environment [ May 2016 to date]
- Contracted with R&D team in major pharma MNC: conducted about 300 strategic due diligence to identify and effectively mitigate risks associated with third party R&D collaborators working with key subject matter stakeholders
Years Employer Title Department
Years: 2014 to 2015 Employer: QUINTILES Title: Director, Compliance Department:
Responsibilities:
 Support to Compliance Leads in AsiaPacific (primarily Australia, Japan, China and India) and Sub-Saharan Africa to set up compliance monitoring programme in these regions looking at Ministry of Health payments, FMV (fair market value) payments, site facility payments and patient payments
 Develop and drive global compliance communications and engagement strategy
Years Employer Title Department
Years: 2013 to 2014 Employer: ALLERGAN Title: Compliance & Ethics Manager Department: (Central & Eastern Europe, Middle East, Africa & DomToms)
Responsibilities:
Responsibilities: to deliver an effective compliance & ethics programme through robust internal controls across Central & Eastern Europe, Middle East, Africa and the French Overseas Department and Territories (DOMTOMs). Key Achievements:

 Compliance Monitoring: Deployed a best-in-class third party compliance monitoring and controls testing programme covering key risks areas e.g. ABAC and other commercial risks incorporating CAPAS (corrective and preventive actions) to mitigate identified weaknesses
 Standards & Procedures: works with distributor personnel to ensure minimum standards and controls are developed, documented and implemented e.g. travel & expense controls, event management controls, HCP interaction monitoring, free of charge goods monitoring (global/regional standards used as guide: ABPI Code of Practice and EFPIA Codes particularly on Transfer of Values and Promotions to HCPs)
 Risk Management: established governance, direction as secretary of IM Compliance & Risk Management Committee (chaired by IM Country Manager) including leading operational and commercial risk assessments
 Investigations & issue management: leading investigations (prescriptive and discovery), full completion of agreed remediation plans
 Distributor management: working with regional business leads to identify and vet (through due diligence) the potential and ideal distributors as part of EEMEA route to market growth strategy; driving process improvements to support enterprise regional expansion mandate
 Annual Distributor Certification of Compliance process: developed and deployed distributor ACC process with redesigned questionnaire addressing key risk areas identified in monitoring and audit reviews
 Training: designed and implementing robust annual and on-the-job training programme for internal and third party stakeholders incorporating standard compliance training modules and high risk focus areas
 Communication: published weekly compliance updates to internal and third party stakeholders on current and changes in compliance best practices globally
Years Employer Title Department
Years: 2012 to 2013 Employer: GLAXOSMITHKLINE Title: Ethics & Compliance Officer Department: Anglophone West Africa
Responsibilities:
Responsible for Compliance, Ethics, Risk Management & Legal Operations across AWA countries. Key priorities: effective risk management, 3rd party compliance (HCPs, distributors and trade partners), ethical and anti-bribery adherence, Code & policy compliance, training & communications, compliance with internal controls, internal audits & self-assessments. Key achievements:

 Risk management – facilitated risk review sessions to update risk footprint and mitigation plans for AWA business; direction as secretary of AWA Risk Management & Compliance Board (chaired by AWA Country Manager)
 Due diligence – oversee process for high risk third parties including resolving any identified red flags
 Distributor management – worked with distributor of record to develop EMEA route to market growth strategy.
 Business Continuity planning– updated BCPlans, provided direction to crisis mgmt team during crisis incidents
 Integrity/whistleblower line – managing reporting, response and feedback to stakeholders
 Investigations & issue management – leading investigations, full completion of agreed remediation plans
 Back-end monitoring – maintain general & functional control checklists, coordinates quarterly risk and key controls testing/monitoring
 Subject matter expert on policies and risk management
 Thought Leadership executed via robust compliance communications and training plan – weekly compliance tips, online and face-to-face trainings
Years Employer Title Department
Years: 2010 to 2012 Employer: GUINNESS NIGERIA PLC (MEMBER DIAGEO GROUP) Title: Compliance & Ethics Manager Department:
Responsibilities:
Responsible for managing in-market ethics & compliance activities. Key achievements:
 "Pathway of Pride" (POP), Africa-wide ethics training initiative rolled out across Diageo businesses in Cameroon, South Africa, Ghana, Ethiopia, Nigeria, Kenya, Uganda, Tanzania, & Seychelles. Delivered engaging, dynamic ethics training in Nigeria branded POP2 (2011 edition - 900+ employees), POP3 (2012 edition - 1,400 employees). Result: Diageo Africa awarded African Business Award for Good Governance
 Breach management: Established breach log; strengthened consequence management working with Security on investigations & HR on disciplinary), recommended process improvement/remedial controls. Results: market went from zero whistleblowing hotline utilisation to >10 in 18 months
 Compliance risk management: facilitated risk assessment & developed compliance risk footprint
 Thought Leadership executed via robust compliance communications plan (annual CCE Clinics, annual Compliance Week, weekly CCE Tips) to engage, inform & update on policies, key developments in Compliance locally & globally e.g. UK Bribery Act, Dodd-Frank Act, 2011 Kroll Global Fraud Report outlook, TI’s 2011 Bribe Payers Index, compliance-related prosecutions globally
 Integrity/whistleblower line – handling sensitive investigations and feedback to stakeholders
 Regulatory/statutory compliance lead: worked cross-functionally with Legal & Public Policy to identify & close regulatory risks appropriately e.g. immigration, environmental compliance
 Competition & anti-trust: reviewed local context viz competition best practice, developed and cascaded FAQs to Sales team significantly changing ways of engaging competition. Result was bottom-line growth and we reclaimed retail ground lost to competition
 Diageo AML & 3rd Party Supplier compliance: engaged stakeholders & developed FAQs on impact on Sharia-compliant territories
Years Employer Title Department
Years: 2009 to 2010 Employer: UNITED BANK FOR AFRICA PLC Title: Head, Group Governance & Integration Department:
Responsibilities:
Key achievements:
 Policy simplification (from ≤200 policies to ≤50) customising from Group to local working with in-market counsel across Africa, defining governance for approval, amendments, classification
 Revised entity Code of Corporate Governance including recommending changes to subsidiary board governance, reviewing directorship, board composition, Terms of References.
 Advised GMD/CEO on key operations: branch reclassification/optimisation, performance management, organisational development, shared services model implementation & supporting change management
 Technical support to Chairman, Bank Directors’ Association of Nigeria (also Chairman, UBA Group) on matters of corporate & operational governance
 Relief Head, Group Project Management Office
 Other projects: Member/Head Office staff optimization project; Member/ABC Costing Transition project; Member/Cost Reduction project
Years Employer Title Department
Years: 2007 to 2009 Employer: BRITISH AMERICAN TOBACCO Title: Area Programme Management Office Manager Department: BAT Nigeria & Benin, Togo, Niger
Responsibilities:
Successfully led execution of key corporate programmes in line with business & risk management best practices.
 Coordinator of Strategic Leadership Agenda, worked with senior managers to deliver profit &volume growth targets by tracking delivery of milestones to ensure cost, benefits, schedule & performance parameters are met & risks/issues managed
 Project manager, New Business Model (a 2yr regional staff optimisation project)
 Projects risk manager reporting into Regional Risk & Interdependency Forum
 Worked with senior leaders to develop and deliver 2-yr, 10-yr Company Strategic Plan, & Annual Company Plan reporting processes for the Area to deliver profit target giving high-single-digit CAGR
 Process Facilitator, Regional Strategic Leadership workshop attended by top 100 Senior Leaders in Africa & Middle East [Marrakesh, Morocco]
 Project assurance for critical projects including factory rationalisation and performance optimisation, shared services implementation, risk & interdependencies assessments
Years Employer Title Department
Years: 2006 to 2006 Employer: BRITISH AMERICAN TOBACCO Title: Country Manager Department: BAT Sierra Leone & Liberia
Responsibilities:
successfully project-managed closure of direct business operations and transition to distributor partner. This included:
 Liquidation of corporate entity - redundancy process & modified SLAs for select employees; terminated 3rd party contracts, established outsourced alternatives to ensure business continuity, asset disposal (valuation, sale by public auction, funds repatriation); closure of books
 Set up new business model to drive sales - redeployed staff to distributor of record; established individual & team performance management systems including reward & recognition processes), revised distributor’s organogram; prepared business plans for new distributors
 Worked with new distributor to manage performance including defining KPIs (tracking customer service levels, market coverage, customer insights; weekly, monthly, and quarterly market trends reporting, stock & sales reporting).
Years Employer Title Department
Years: 2006 to 2007 Employer: BRITISH AMERICAN TOBACCO Title: One Year Country Manager Traineeship Department: BAT West & Central Africa
Responsibilities:
Seconded to following African markets as:
 Trade Marketing & Distribu8tion - Bamako, Mali & Banjul, Gambia
 Country Manager & Trade Development - Freetown, Sierra Leone
 Retail Census Survey implementation - Dakar, Senegal & Bamako, Mali
 Brand Marketing & New Product Development– Lagos, Nigeria
 Brand Manager, Benin Togo and Niger brands
Years Employer Title Department
Years: 2003 to 2005 Employer: BRITISH AMERICAN TOBACCO Title: Corporate Commercial Counsel Department:
Responsibilities:
Trade Marketing, Finance & Factory operations.
 Structured loan & security documentation for various credit note issuance facilities
 Negotiated & finalised ≥300 preferred partnership contracts to lock up key distribution channels and empower retail outlet penetration strategies
 Reviewed supporting contracts & SLAs (service level agreements) re marketing research services, software licensing, HMO services, agency agreements, HR training & recruitment, JVAs (joint venture agreements), anti-counterfeit undertakings
 Company secretarial, regulatory/compliance, litigation (criminal/civil/ADR i.e alternative dispute resolution) support
Years Employer Title Department
Years: 2002 to 2003 Employer: UDO UDOMA & BELO-OSAGIE Title: Associate Department:
Responsibilities:
 Advised foreign pre-shipment inspection firm on pre-qualification bid to build, operate & transfer (BOT) scanners for destination inspection project.
 Drafted loan & security documentation for re-financing of leading mobile telephony operator.
 Advised foreign investors on immigration, regulatory, bidding & due diligence procedures, corporate governance, investment structure.
 Advised non-resident multinational bank on immigration, residency, “fixed base” tax implications of use of consultant, various corporate tax, WHT, and incentives issues.
 Outsourced Company Secretary to 7 private limited liability companies
Years Employer Title Department
Years: 2000 to 2002 Employer: THE LAW UNION Title: Associate Department:
Responsibilities:
 Developed Competition Policy & draft legislation; liaising with key government & regulatory stakeholders, international donor agencies on implementation
 Legal advisory & due diligence to various international investors bidding in privatisation of certain public enterprises in telecommunication, energy, mining, and hotel franchises sectors.
 Set up Abuja branch: property acquisition, budget & administration, client engagement

Additional Experience

Training / Seminars
 Internal Customer (Business Partnering) Effectiveness Workshop 2009 [Amsterdam]
 ScQuaRe Strategic Planning Best Practices Workshop 2008 [Lagos, Nigeria]
 Risk, Interdependency & Change Management Training 2008 [Southampton, UK]
 Finance Shared Services Initiation Workshop 2008 [Stellenbosch, SA]
 AME Regional Leadership Workshop 2008 [Marrakesh, Morocco]
 Africa Middle East Legal Regional Meetings 2004 [Dubai]; 2005 [Istanbul, Turkey]
 Stakeholders’ Workshop on critical industry regulation. 2005 [Mombasa, Kenya]
 Sustainability, Corporate Responsibilities, Triple Bottomline, Corporate Human Rights Workshop 2004 [London, UK]
 OECD* Global Forum on Competition 2003 [Paris, France] - Member, Nigerian delegation
Other Relevant Experience
Other Competencies:
Prince2-trained Project Management Practitioner & Basic Accounting
IT: Proficient user of Microsoft Office (Word, PowerPoint, & Excel)

Language Skills

Language Proficiency
English
French
Yoruba & Hausa

Fields of Expertise

Request Expert

Dev Tool:

Request: expert/change-management-pharmaceutical-contracts-compliance-risk-management-governance-leadership-organisational-design-and-structure-policy-formulation
Matched Rewrite Rule: expert/([^/]+)(?:/([0-9]+))?/?$
Matched Rewrite Query: experts=change-management-pharmaceutical-contracts-compliance-risk-management-governance-leadership-organisational-design-and-structure-policy-formulation&page=
Loaded Template: single-experts.php