Expert Details

Expert in Change Management, Pharmaceutical Contracts, Compliance, Risk Management, Governance, Leadership, Organizational Design and Structure, Policy Formulation

Expert ID: 734032 United Kingdom

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Expert is a UK-based governance professional and lawyer with an accounting background and an MBA from the prestigious University of Liverpool; She started out her career as a barrister & solicitor in a private law firm in 2000 before moving in-house as commercial counsel in British American Tobacco. Since then, Elizabeth has taken on diverse roles in blue-chip multinationals like Diageo, GlaxoSmithKline, Allergan ranging from legal to general management, risk and programme management, strategy & planning, and governance and integration operating primarily in the EMEA markets.

Areas of expertise include building anti-bribery and anticorruption programmes, third party risk management, policy framework development, and compliance training.

Expert has worked with FMCGs in-house to improve organisational effectiveness through human capital optimisation (headcount reduction), job grading & orgstructure planning, strategic planning and budgeting. Her cross-industry exposure spans FMCG, manufacturing, banking, and Pharma. She was responsible for coordinating a critical organisational change management programme for a major FMCG multinational which saw the company moving its compound annual growth rate to double digit within a year. Expert is a trained general (country) manager with theoretic (MBA) and practical (sales and marketing experience) having undertaken various roles in brand marketing, sales & distribution, human resources and organisational effectiveness, finance, budge and strategy planning having undertaken key roles in these functions while in a general management role at BAT.

Due diligence on R&D vendors assessing risks such as GCP, Patient Safety, Data privacy, animal welfare, information protection, anti-bribery and anti-corruption, financial controls.

Education

Year Degree Subject Institution
Year: 2009 Degree: MBA Subject: MBA Institution: University of Liverpool
Year: 2000 Degree: BL Subject: Law Institution: Law School
Year: 1999 Degree: LLB Subject: Law Institution: University of Ibadan

Work History

Years Employer Title Department Responsibilities
Years: 2016 to 2018 Employer: GSK Title: Due Diligence Consultant Department: Research & Development Responsibilities: independent consultant providing third party oversight/due diligence. Achievements: working with key subject matter experts, over 300 third party R&D collaborators (typically academic institutions, pharmaceutical and biotechnology companies) risk-assessed to identify and effectively mitigate engagement level risks.
Years: 2015 to Present Employer: Undisclosed Title: Governance, Risk & Compliance Consultant Department: Responsibilities: - Operational excellence & governance support [Oct 2015 – May 2016]
- Third party oversight/due diligence within an R&D environment [ May 2016 to date]
- Contracted with R&D team in major pharma MNC: conducted about 300 strategic due diligence to identify and effectively mitigate risks associated with third party R&D collaborators working with key subject matter stakeholders
Years: 2014 to 2015 Employer: QUINTILES Title: Director, Compliance Department: Responsibilities:  Support to Compliance Leads in AsiaPacific (primarily Australia, Japan, China and India) and Sub-Saharan Africa to set up compliance monitoring programme in these regions looking at Ministry of Health payments, FMV (fair market value) payments, site facility payments and patient payments
 Develop and drive global compliance communications and engagement strategy
Years: 2013 to 2014 Employer: ALLERGAN Title: Compliance & Ethics Manager Department: (Central & Eastern Europe, Middle East, Africa & DomToms) Responsibilities: Responsibilities: to deliver an effective compliance & ethics programme through robust internal controls across Central & Eastern Europe, Middle East, Africa and the French Overseas Department and Territories (DOMTOMs). Key Achievements:

 Compliance Monitoring: Deployed a best-in-class third party compliance monitoring and controls testing programme covering key risks areas e.g. ABAC and other commercial risks incorporating CAPAS (corrective and preventive actions) to mitigate identified weaknesses
 Standards & Procedures: works with distributor personnel to ensure minimum standards and controls are developed, documented and implemented e.g. travel & expense controls, event management controls, HCP interaction monitoring, free of charge goods monitoring (global/regional standards used as guide: ABPI Code of Practice and EFPIA Codes particularly on Transfer of Values and Promotions to HCPs)
 Risk Management: established governance, direction as secretary of IM Compliance & Risk Management Committee (chaired by IM Country Manager) including leading operational and commercial risk assessments
 Investigations & issue management: leading investigations (prescriptive and discovery), full completion of agreed remediation plans
 Distributor management: working with regional business leads to identify and vet (through due diligence) the potential and ideal distributors as part of EEMEA route to market growth strategy; driving process improvements to support enterprise regional expansion mandate
 Annual Distributor Certification of Compliance process: developed and deployed distributor ACC process with redesigned questionnaire addressing key risk areas identified in monitoring and audit reviews
 Training: designed and implementing robust annual and on-the-job training programme for internal and third party stakeholders incorporating standard compliance training modules and high risk focus areas
 Communication: published weekly compliance updates to internal and third party stakeholders on current and changes in compliance best practices globally
Years: 2012 to 2013 Employer: GLAXOSMITHKLINE Title: Ethics & Compliance Officer Department: Anglophone West Africa Responsibilities: Responsible for Compliance, Ethics, Risk Management & Legal Operations across AWA countries. Key priorities: effective risk management, 3rd party compliance (HCPs, distributors and trade partners), ethical and anti-bribery adherence, Code & policy compliance, training & communications, compliance with internal controls, internal audits & self-assessments. Key achievements:

 Risk management – facilitated risk review sessions to update risk footprint and mitigation plans for AWA business; direction as secretary of AWA Risk Management & Compliance Board (chaired by AWA Country Manager)
 Due diligence – oversee process for high risk third parties including resolving any identified red flags
 Distributor management – worked with distributor of record to develop EMEA route to market growth strategy.
 Business Continuity planning– updated BCPlans, provided direction to crisis mgmt team during crisis incidents
 Integrity/whistleblower line – managing reporting, response and feedback to stakeholders
 Investigations & issue management – leading investigations, full completion of agreed remediation plans
 Back-end monitoring – maintain general & functional control checklists, coordinates quarterly risk and key controls testing/monitoring
 Subject matter expert on policies and risk management
 Thought Leadership executed via robust compliance communications and training plan – weekly compliance tips, online and face-to-face trainings
Years: 2010 to 2012 Employer: GUINNESS NIGERIA PLC (MEMBER DIAGEO GROUP) Title: Compliance & Ethics Manager Department: Responsibilities: Responsible for managing in-market ethics & compliance activities. Key achievements:
 "Pathway of Pride" (POP), Africa-wide ethics training initiative rolled out across Diageo businesses in Cameroon, South Africa, Ghana, Ethiopia, Nigeria, Kenya, Uganda, Tanzania, & Seychelles. Delivered engaging, dynamic ethics training in Nigeria branded POP2 (2011 edition - 900+ employees), POP3 (2012 edition - 1,400 employees). Result: Diageo Africa awarded African Business Award for Good Governance
 Breach management: Established breach log; strengthened consequence management working with Security on investigations & HR on disciplinary), recommended process improvement/remedial controls. Results: market went from zero whistleblowing hotline utilisation to >10 in 18 months
 Compliance risk management: facilitated risk assessment & developed compliance risk footprint
 Thought Leadership executed via robust compliance communications plan (annual CCE Clinics, annual Compliance Week, weekly CCE Tips) to engage, inform & update on policies, key developments in Compliance locally & globally e.g. UK Bribery Act, Dodd-Frank Act, 2011 Kroll Global Fraud Report outlook, TI’s 2011 Bribe Payers Index, compliance-related prosecutions globally
 Integrity/whistleblower line – handling sensitive investigations and feedback to stakeholders
 Regulatory/statutory compliance lead: worked cross-functionally with Legal & Public Policy to identify & close regulatory risks appropriately e.g. immigration, environmental compliance
 Competition & anti-trust: reviewed local context viz competition best practice, developed and cascaded FAQs to Sales team significantly changing ways of engaging competition. Result was bottom-line growth and we reclaimed retail ground lost to competition
 Diageo AML & 3rd Party Supplier compliance: engaged stakeholders & developed FAQs on impact on Sharia-compliant territories
Years: 2009 to 2010 Employer: UNITED BANK FOR AFRICA PLC Title: Head, Group Governance & Integration Department: Responsibilities: Key achievements:
 Policy simplification (from ≤200 policies to ≤50) customising from Group to local working with in-market counsel across Africa, defining governance for approval, amendments, classification
 Revised entity Code of Corporate Governance including recommending changes to subsidiary board governance, reviewing directorship, board composition, Terms of References.
 Advised GMD/CEO on key operations: branch reclassification/optimisation, performance management, organisational development, shared services model implementation & supporting change management
 Technical support to Chairman, Bank Directors’ Association of Nigeria (also Chairman, UBA Group) on matters of corporate & operational governance
 Relief Head, Group Project Management Office
 Other projects: Member/Head Office staff optimization project; Member/ABC Costing Transition project; Member/Cost Reduction project
Years: 2007 to 2009 Employer: BRITISH AMERICAN TOBACCO Title: Area Programme Management Office Manager Department: BAT Nigeria & Benin, Togo, Niger Responsibilities: Successfully led execution of key corporate programmes in line with business & risk management best practices.
 Coordinator of Strategic Leadership Agenda, worked with senior managers to deliver profit &volume growth targets by tracking delivery of milestones to ensure cost, benefits, schedule & performance parameters are met & risks/issues managed
 Project manager, New Business Model (a 2yr regional staff optimisation project)
 Projects risk manager reporting into Regional Risk & Interdependency Forum
 Worked with senior leaders to develop and deliver 2-yr, 10-yr Company Strategic Plan, & Annual Company Plan reporting processes for the Area to deliver profit target giving high-single-digit CAGR
 Process Facilitator, Regional Strategic Leadership workshop attended by top 100 Senior Leaders in Africa & Middle East [Marrakesh, Morocco]
 Project assurance for critical projects including factory rationalisation and performance optimisation, shared services implementation, risk & interdependencies assessments
Years: 2006 to 2006 Employer: BRITISH AMERICAN TOBACCO Title: Country Manager Department: BAT Sierra Leone & Liberia Responsibilities: successfully project-managed closure of direct business operations and transition to distributor partner. This included:
 Liquidation of corporate entity - redundancy process & modified SLAs for select employees; terminated 3rd party contracts, established outsourced alternatives to ensure business continuity, asset disposal (valuation, sale by public auction, funds repatriation); closure of books
 Set up new business model to drive sales - redeployed staff to distributor of record; established individual & team performance management systems including reward & recognition processes), revised distributor’s organogram; prepared business plans for new distributors
 Worked with new distributor to manage performance including defining KPIs (tracking customer service levels, market coverage, customer insights; weekly, monthly, and quarterly market trends reporting, stock & sales reporting).
Years: 2006 to 2007 Employer: BRITISH AMERICAN TOBACCO Title: One Year Country Manager Traineeship Department: BAT West & Central Africa Responsibilities: Seconded to following African markets as:
 Trade Marketing & Distribu8tion - Bamako, Mali & Banjul, Gambia
 Country Manager & Trade Development - Freetown, Sierra Leone
 Retail Census Survey implementation - Dakar, Senegal & Bamako, Mali
 Brand Marketing & New Product Development– Lagos, Nigeria
 Brand Manager, Benin Togo and Niger brands
Years: 2003 to 2005 Employer: BRITISH AMERICAN TOBACCO Title: Corporate Commercial Counsel Department: Responsibilities: Trade Marketing, Finance & Factory operations.
 Structured loan & security documentation for various credit note issuance facilities
 Negotiated & finalised ≥300 preferred partnership contracts to lock up key distribution channels and empower retail outlet penetration strategies
 Reviewed supporting contracts & SLAs (service level agreements) re marketing research services, software licensing, HMO services, agency agreements, HR training & recruitment, JVAs (joint venture agreements), anti-counterfeit undertakings
 Company secretarial, regulatory/compliance, litigation (criminal/civil/ADR i.e alternative dispute resolution) support
Years: 2002 to 2003 Employer: UDO UDOMA & BELO-OSAGIE Title: Associate Department: Responsibilities:  Advised foreign pre-shipment inspection firm on pre-qualification bid to build, operate & transfer (BOT) scanners for destination inspection project.
 Drafted loan & security documentation for re-financing of leading mobile telephony operator.
 Advised foreign investors on immigration, regulatory, bidding & due diligence procedures, corporate governance, investment structure.
 Advised non-resident multinational bank on immigration, residency, “fixed base” tax implications of use of consultant, various corporate tax, WHT, and incentives issues.
 Outsourced Company Secretary to 7 private limited liability companies
Years: 2000 to 2002 Employer: THE LAW UNION Title: Associate Department: Responsibilities:  Developed Competition Policy & draft legislation; liaising with key government & regulatory stakeholders, international donor agencies on implementation
 Legal advisory & due diligence to various international investors bidding in privatisation of certain public enterprises in telecommunication, energy, mining, and hotel franchises sectors.
 Set up Abuja branch: property acquisition, budget & administration, client engagement

Additional Experience

Training / Seminars
 Internal Customer (Business Partnering) Effectiveness Workshop 2009 [Amsterdam]
 ScQuaRe Strategic Planning Best Practices Workshop 2008 [Lagos, Nigeria]
 Risk, Interdependency & Change Management Training 2008 [Southampton, UK]
 Finance Shared Services Initiation Workshop 2008 [Stellenbosch, SA]
 AME Regional Leadership Workshop 2008 [Marrakesh, Morocco]
 Africa Middle East Legal Regional Meetings 2004 [Dubai]; 2005 [Istanbul, Turkey]
 Stakeholders’ Workshop on critical industry regulation. 2005 [Mombasa, Kenya]
 Sustainability, Corporate Responsibilities, Triple Bottomline, Corporate Human Rights Workshop 2004 [London, UK]
 OECD* Global Forum on Competition 2003 [Paris, France] - Member, Nigerian delegation
Other Relevant Experience
Other Competencies:
Prince2-trained Project Management Practitioner & Basic Accounting
IT: Proficient user of Microsoft Office (Word, PowerPoint, & Excel)

Language Skills

Language Proficiency
English
French
Yoruba & Hausa

Fields of Expertise

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