Intellex Acquires Expert by Big Village

We're thrilled to announce that Intellex has acquired Expert by Big Village, effective March 22, 2024. This strategic move enhances our capabilities and strengthens our commitment to delivering exceptional solutions to our customers.

Stay tuned for more updates on how this acquisition will benefit our clients and experts.

For inquiries or more information, please contact us at info@intellex.com.

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Expert Details

Cosmetology Beauty Salon and Spa Products, Services, Processes, Procedures, Policies, and Standards

ID: 730374 Illinois, USA

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As a full-time cosmetologist for over 45 years she serves her client base at her salon. As a consultant she has been engaged by salon product manufacturers for product development, hair color formulation, hair color marketing, salon product and service marketing, as well as professional hair color and style education. She is also the creator and developer of a professional line of hair care products and spa products.

The spectrum of her knowledge and experience encompasses salon and spa products, service standards, protocols, processes, and procedures, as well as service techniques and salon/spa technologies. These include: cosmetology standards of care and practice, state cosmetology regulations, salon sanitation, salon safety, hair cutting and styling, hair bleaching, hair lightening, foil hi-lighting, dimensional hair color/party colors, hair coloring, corrective hair coloring, hair dyeing, permanent waving, hair straightening, relaxing, keratin treatments and hair smoothing treatments, manicuring and pedicuring, facials, hair removal (waxing and depilatory treatments).

She is the only Cosmetology Expert in the US who is Certified.

Her participation in legal matters spans 35 years and includes personal injury, product liability, professional liability, and investigative reports.

Clairol Professional Division - Product Testing and Development
Clairol Professional Division - Clariol Famous Haircolorist SchoolHelene Curtis International - Product Test and DevelopmentNancy Flynn Marketing Resources - Product TestingGlemby International - Product Testing, Haircolor Expert Witness

Expert is an actively practicing cosmetologist and expert on beauty salon and spa products, processes, procedures, policies, and standards. An award-winning professional, she has held positions as a hair stylist and colorist and has serves as a hair color and style educator.

Ms. Expert has assisted the legal profession in litigation and other legal matters related
to the cosmetology and beauty salon and spa industry for 35 years. Her investigative work
and expert opinions were instrumental in obtaining dismissals with prejudice in two
actions, one civil and one federal, in 2011.

Her expertise and professional experience
encompass the full range of cosmetology products, services, and techniques. She is often
called upon to provide opinions and assistance on topics involving:

Cosmetology standards of care and practice
State cosmetology regulations
Salon/spa policies, protocols, processes, and procedures
Salon/spa technical service policies and employment policies
Salon/spa safety practices
Salon/spa safety manuals, procedure guidelines, manuals, and handbooks
Salon/spa sanitation
Salon/spa injury and causation

Hair care services, including:
- Cleansing and conditioning
- Cutting and styling
- Bleaching/lightening and blonding
- Foil dimensional hair coloring/party colors/hi-lighting
- Coloring/dyeing, corrective coloring
- Permanent waving
- Straightening/relaxing, keratin treatments, smoothing treatment
- Manicuring and pedicuring
- Skin care, facials
- Salon site review

Education

Year Degree Subject Institution
Year: 1964 Degree: Cosmetology Subject: Cosmetology Institution: Virginia Farrell Cosmetology School
Year: 1970 Degree: Subject: Makeup for Film & Theater Institution: Goodman School of Drama/Period Wig Design
Year: 1973 Degree: Subject: Institution: Chicago College of Commerce

Work History

Years Employer Title Department
Years: 1998 to Present Employer: Undisclosed Title: Hair Artist and Expert Department: owner
Responsibilities:
owner and director
Years Employer Title Department
Years: 1993 to 2018 Employer: SMECO Title: President Department: Cosmetologist
Responsibilities:
Expert Witness
Cosmetologist
Years Employer Title Department
Years: 1985 to 1993 Employer: (Undisclosed) Title: President Department: Cosmetologist
Responsibilities:
Cosmetologist
Years Employer Title Department
Years: 1979 to 1985 Employer: (Undisclosed) Title: Cosmetologist, Educator, Manager Department: Salon Division
Responsibilities:
Salon Manager/ Cosmetologist
Years Employer Title Department
Years: 1980 to Present Employer: Undisclosed Title: Cosmetology Expert Witness Department: n/a
Responsibilities:
Director of salon services

International Experience

Years Country / Region Summary
Years: 1974 to 1979 Country / Region: New Zealand, Australia Summary: Professional Cosmetology Educator; Haircolor and Perming workshops; Launched MQ Products
Years: 1978 to 1980 Country / Region: South Africa Summary: Professional Cosmetology Educator; Launched Helene Curtis MQ Products

Career Accomplishments

Associations / Societies
FEWA- Forensic Expert Witness Assc.
Chicago Cosmetologist Association – Active
Associated Hair Professionals – Active
Licenses / Certifications
Brazilian Keratin Specialist 2009
Logics Guild of Master Hair Colorists, Expert Certification 1995
Milady Certified Infection Control 2020
Barbicide Covid 19 Certication 2020

Certified 2015 CFLC – Certified Forensic Litigation Consultant
Certified 2021 MCFLC – Certified Master Forensic Litigation Consultant

Professional Cosmetologist—Licenses and Registrations:
Illinois Cosmetology License, Active 1964–Current
Illinois Salon Registration, Active–Current
Florida Cosmetology License, Active 2008–Current
Continuing Education NCBTMB Provider, Retired
Continuing Education Provider Sharper Educations – current
Professional Appointments
Clairol Presidential Haircolorists' Council
National Academy of Sports Medicine (NASM), CPT Faculty
American Longevity Research Institute, Research Consultant
Board of Directors Midwest Chapter
National Board of Directors – Membership
Awards / Recognition
Cosmetology:
Outstanding Achievement Award–Glemby International
Clairol Hair Fashion Award (2 years)
Chicago’s Stylist of the Year Award
Today's Chicago Woman Reader's Choice Award (5 years)
Chicago Hair Color Award
FEWA National President’s Award for Meritorious Service by a Member
FEWA National President’s Award for Meritorious Service

Web Design Awards:
Gold & Platinum Web Award (2 years)
Web Genie Award (2 years)
International Woman’s Site of the Month
People’s Choice Award
Best of the Web Awards
Print Media Award
Pro Flash Web Award
Golden West Web Award (2 years)
ReadyHosting Web Design Award
Publications and Patents Summary
Publications: 2
Article: 1
Books: 1: the latest book by nationally-renown cosmetology professional and legal expert witness. Designed to guide aspiring cosmetology professionals on their quest to build and manage their own profitable salon. A concise road map to success, including common things to avoid.
Trademark:1
Videos:
Salon Success Series 1-5;
Video Education Series: Hair color

Additional Experience

Expert Witness Experience
Expert's knowledge and experience provide valuable insight for cases involving consumer and employee personal injury, product liability, professional liability, and allegations of discrimination in the salon and spa. The strength of her foundation in the field allows her to participate in legal matters and support litigation as an integral member of the legal team.

She is qualified to provide:
Expert witness deposition and testimony
Technical support in preparation for litigation
Technical expert analysis and reports
Review of salon policies and procedures
Review of cosmetology standards, processes, procedures, timeline, and workflow protocols
Review of salon/spa incidents and injuries
Salon/spa incident investigation and re-creation of events including chemical formulations and usage
Review of salon contractual agreements: employment, rental, salon rental/sale, and independent contractor/booth rental
Review of opposing witness statements and testimony

To date, since 2015 she has been retained by the defendant in approximately 30% of her engagements and by the plaintiff in 70%. In 2011 her investigative work and expert opinions were instrumental in obtaining dismissals with prejudice in two actions, one civil and one federal. She combines an extensive background and foundation of knowledge in cosmetology and salon business and operations with critical and analytical thinking to provide solid, informed support for litigation.

Expert has assisted the legal profession in litigation and other legal matters related to the cosmetology and beauty salon and spa industry for 35 years. Her investigative work and expert opinions were instrumental in obtaining dismissals with prejudice in two actions, one civil and one federal, in 2011. Her expertise and professional experience encompass the full range of cosmetology products, services, and techniques. She is often called upon to provide opinions and assistance on topics involving:
Cosmetology standards of care and practice
State cosmetology regulations
Salon/spa policies, protocols, processes, and procedures
Salon/spa technical service policies and employment policies
Salon/spa safety practices
Salon/spa safety manuals, procedure guidelines, manuals, and handbooks
Salon/spa sanitation
Salon/spa injury and causation
Hair care services, including:
- Cleansing and conditioning
- Cutting and styling
- Bleaching/lightening and blonding
- Foil dimensional hair coloring/party colors/hi-lighting
- Coloring/dyeing, corrective coloring
- Permanent waving
- Straightening/relaxing, keratin treatments, smoothing treatment
- Manicuring and pedicuring
- Skin care, facials
- Salon site review
Training / Seminars
Clairol Famous Haircolorist School; Clairol Science of HairColor; Clariol Summer Workshop Northwestern University; Pivot Teachers' Symposium. Expert your new Career (FEWA) Forensic Expert Witness Association

Training:
Virginia Farrell Beauty School Chicago, Illinois, graduated 1964
Chicago College of Commerce 1973
Goodman School of Drama/Period Wig Design, Makeup for Film & Theater 1970

Teaching Credits:
Classrooms/Workshops:
Goodman Theater/The Art Institute of Chicago 1967–1971
Helene Curtis–USA, New Zealand, Australia, Africa–World Tour 1983–1989
Clairol Famous Haircolorist School, New York 1985–1990
Glemby International 1980–1984
Chicago Cosmetologists Association 1976
Clairol Science of Haircolor 1983
Clairol Summer Summit Workshop, Northwestern University, 1984
Pivot Point International Teachers' Symposium, private salon classrooms, Northwestern University, 1985
Marketing Experience
Features and Published Credits:
Life Magazine
Vogue
Woman's Day
TCW
Modern Salon
Redbook
DFZ
Goodman Theater/The Art Institute of Chicago
Prevention Magazine–Best Bets in Beauty, “Damage Control for Disaster Perms”
Longevity Magazine “Anti-Aging Hair Color”
Free Street Theater
Sophisticates HairStyle Guide
Pivot Point International: Continuing Education Series "Color Course"
Pivot Point International: Design Forum “Color/style"
Teen Magazine
Hairdo & Beauty
UPI International
Wig & Hair Pieces
Beauty World
TCW “Ask the Expert”
American Hairdresser
Chicago Sun-Times
Chicago Daily News
Chicago Tribune
Headway Magazine
Women's Weekly
Clairol Professional Haircolorist
Glemby Dateline
North Loop News

TV Credits:
Johnny Carson Show 1979
Jim Conway WGN-TV 1970
ABC 20/20 1969
AM Chicago 1972

Celebrity Client Listing:
Ami Madigan
Lady Bird Johnson
Barbara Walters
Mrs. Don Rickles
Sting
Rick Flair
Princess Diane Von Furstenburg
Lucille Ball
The Princesses Hussein
Myrna Loy
Other Relevant Experience
Consulting, Product Development, and Testing:
Helene Curtis/Unilever
Clairol Professional Inc.
Restore Products
Glemby International
Alberto Culver
Nancy Flynn & Associates
Tony Gillette
Lynch & Associates, P.C.

Language Skills

Language Proficiency
English

Fields of Expertise

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