Expert Details

Expert in Cosmetology Beauty Salon and SPA Products, Services, Processes, Procedures, Policies, and Standards

Expert ID: 730374 Illinois, USA

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As a full-time cosmetologist for over 45 years she serves her client base at her salon. As a consultant she has been engaged by salon product manufacturers for product development, hair color formulation, hair color marketing, salon product and service marketing, as well as professional hair color and style education. She is also the creator and developer of a professional line of hair care products and spa products.

The spectrum of her knowledge and experience encompasses salon and spa products, service standards, protocols, processes, and procedures, as well as service techniques and salon/spa technologies. These include: cosmetology standards of care and practice, state cosmetology regulations, salon sanitation, salon safety, hair cutting and styling, hair bleaching, hair lightening, foil hi-lighting, dimensional hair color/party colors, hair coloring, corrective hair coloring, hair dyeing, permanent waving, hair straightening, relaxing, keratin treatments and hair smoothing treatments, manicuring and pedicuring, facials, hair removal (waxing and depilatory treatments).

Her participation in legal matters spans 35 years and includes personal injury, product liability, professional liability, and investigative reports.

Clairol Professional Division - Product Testing and Development
Clairol Professional Division - Clariol Famous Haircolorist SchoolHelene Curtis International - Product Test and DevelopmentNancy Flynn Marketing Resources - Product TestingGlemby International - Product Testing, Haircolor Expert Witness

Expert may consult nationally and internationally, and is also local to the following cities: Chicago, Illinois - Rockford, Illinois - Aurora, Illinois - Naperville, Illinois - Joliet, Illinois - Elgin, Illinois - South Bend, Indiana - Gary, Indiana - Milwaukee, Wisconsin - Kenosha, Wisconsin

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Year Degree Subject Institution
Year: 1964 Degree: Cosmetology Subject: Cosmetology Institution: Virginia Farrell Cosmetology School

Work History

Years Employer Title Department Responsibilities
Years: 1993 to 2018 Employer: (Undisclosed) Title: President Department: Cosmetologist Responsibilities: Expert Witness
Years: 1985 to 1993 Employer: (Undisclosed) Title: President Department: Cosmetologist Responsibilities: Cosmetologist
Years: 1979 to 1985 Employer: (Undisclosed) Title: Cosmetologist, Educator, Manager Department: Salon Division Responsibilities: Salon Manager/ Cosmetologist

International Experience

Years Country / Region Summary
Years: 1974 to 1979 Country / Region: New Zealand, Australia Summary: Professional Cosmetology Educator; Haircolor and Perming workshops; Launched MQ Products

Years: 1978 to 1980 Country / Region: South Africa Summary: Professional Cosmetology Educator; Launched Helene Curtis Products

Career Accomplishments

Associations / Societies
FEWA- Forensic Expert Witness Assc.
Licenses / Certifications
CFLC - Certified Forensic Litigation Consultant
Lodgics - Expert
Cosmetology - Brazilian Keratin Hair Smoothing Expert
Professional Appointments
Clairol Presidential Haircolorists' Council
Awards / Recognition
Clairol Hair Fashion Award,American Longevity Research Institute,
National Academy of Sports Medicine, Today's Chicago Woman Readers Choice Award
Medical / Professional
Publications and Patents Summary
Publications:Down the Shampoo Bowl;
Clairol Haircolorist Success Guide;
Article Can Your Salon Stand the Test?

Salon Success Series 1-5;
Pivot Point Video Education Series: Hair color

Additional Experience

Expert Witness Experience
Expert's knowledge and experience provides valuable insight for cases involving consumer and employee personal injury, product liability, professional liability and allegations of discrimination in the salon and spa. The strength of her foundation in the field allows her to participate in legal matters and support litigation as an integral member of the legal team. She is qualified to provide:
Expert witness deposition and testimony
Technical support in preparation for litigation
Technical expert analysis and reports
Review of salon policies and procedures
Review of cosmetology standards, processes, procedures, timeline and workflow protocols
Review of salon/spa incidents and injuries
Salon/spa incident investigation and re-creation of events including chemical formulations and usage
Review of salon contractual agreements: employment, rental, salon rental/sale, and independent contractor/booth rental
Review of opposing witness statements and testimony
To date, 2015 she has been retained by the defendant in approximately 30% of her engagements and by the plaintiff in 70%. In 2011 her investigative work and expert opinions were instrumental in obtaining dismissals with prejudice in two actions, one civil and one federal. She combines an extensive background and foundation of knowledge in cosmetology and salon business and operations with critical and analytical thinking to provide solid, informed support for litigation.
Training / Seminars
Clairol Famous Haircolorist School; Clairol Science of HairColor; Clariol Summer Workshop Northwestern University; Pivot Teachers' Symposium. Expert your new Career (FEWA) Forensic Expert Witness Association

Fields of Expertise

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