Expert Details

Expert in ERP Software Implementation

Expert ID: 725253 Florida, USA

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Expert has played a critical role of helping organizations in choosing ERP software, coordinating implementation, deploying change management, establishing PMO (project management office) and continuously support the on-going day-to-day IT operations and address their evolving needs.

Computer Software Project Management is the area of technological expertise which Expert has always used to identify, diagnose and deploy solutions that address the usual business management issues all across the organization and its own people and clients.

Recently, he was engaged by a leading ERP software company in Pakistan i.e. Askari Information Systems to implement and support ERP software at Gharibwal Cement in Pakistan for managing ERP Software Implementation, Network Infrastructure, Change Management and ERP User Training from June 15, 2005 to July 5, 2006 (one year) at two locations i.e. GCL Head office located in Lahore, Pakistan and the Factory located at a remote location in mountains of Kallar Kahar about 200KMs away from Lahore near Islamabad Motorway with more than 2,000 employees.
Enterprise Asset Management (EAM) consulting to implement Datastream.net in various multinationals of Pakistan.
Worked with SunSoft, Epoch Solutions and SoftPC from Karachi to provide consulting for improvement and promotion of their ERP software for Pakistani clients.
Carried out ERP software GAP Analysis and created Chart of Accounts for Eastern Textile Mills.
Optimization and consulting for Textiles and Garments ERP software of major USA based retail chains on behalf of Visionet Systems, Cranbury, New Jersey, USA.
Public-Private experience in the field of Information Technology, Project Monitoring and Evaluation, Business Process Re-engineering and Optimization, Software Development, Professional Training, System Management, Database Administration, Networking Environment (Network Manager), and General Management. A special interest in System Study, System Designing and System Development.
Conducted Pakistan Railways inventory module requirements analysis and ERP solutions presentation.
Successful implementation of 9 modules ERP Software (VB/SQL Server) from Askari Information Systems, Pakistan in Gharibwal Cement Ltd. (with 2,000+ employees) from June 15, 2005 to June 15, 2006 with a future plug-in for Dandot Cement Ltd. Built and managed whole network infrastructure at 2 locations about 300KM apart from each other.
ERP projects identification, analysis and solutions presentation to various manufacturing and government / defence concerns with help of SunSoft (Pvt) Ltd and SoftPC (Pvt) Ltd., Karachi, Pakistan.
Business Processes Re-engineering analysis and change management solutions for USA-based top garments brands with the help of Visionet Systems, Inc., in New Jersey, USA via various ERP modules of Oracle, Peoplesoft, SAP and others.
Analysis of existing processes, deduction of missing processes.
Re-engineering existing processes to provide end-to end solution and adhere to ITIL framework.
Creation of change management process, advice on how to develop change management system.
Creation of Symptoms. Faults and Resolutions data structures, for creation of Knowledge base.
Creation of process creation project plan.
Operations consultancy, providing advice on need for OLAs with all support departments.
Analysis of existing Request For Proposal templates, re-designing as required.
Presentation to existing and prospective customers.
Re-structured the teams within central operations to improve ownership, team spirit, resilience, and resolution rates etc.Provided consulting and implementation of CRM (customer relationship management) software to Architel, Inc., from Dallas, Texas, USA.Developed a criteria for selecting ERP software for members of Karachi Export Processing Zone Authority.Conducted an in-house seminar for Sapphire Group of companies and its directors for choosing Oracle Financials and Datastream with Abacus Consulting (PWC).

Expert may consult nationally and internationally, and is also local to the following cities: Tampa, Florida - Saint Petersburg, Florida - Orlando, Florida - Clearwater, Florida - Gainesville, Florida - Port Saint Lucie, Florida - Palm Bay, Florida - Lakeland, Florida - Melbourne, Florida - Deltona, Florida

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Education

Year Degree Subject Institution
Year: 1999 Degree: MS Subject: Computer Science Institution: American International College

Work History

Years Employer Title Department Responsibilities
Years: 1987 to 2008 Employer: ZEN Corporation Title: CEO Department: Management Responsibilities: ERP Software Project Management. ERP software industry’s consultant specializing in customized or packaged ERP applications’ business development, implementation and support throughout North America, Europe, Far East and Middle East. Highly focused in IT Operations and Service Delivery of management and consultation in mixed OS environments including Windows, Macintosh, and Linux.
Years: 2007 to 2007 Employer: Ora-Tech Pakistan Title: ECM Expert Department: Management Responsibilities: Identification and presentation of IBM ECM Electronic Content Management Systems with IBM DB2 backend, Implementation feasibility and planning. Comparative Research.
Years: 2006 to 2006 Employer: IBM Saudi Arabia Title: PMO Expert Department: Professional Services Responsibilities: Wrote IT Strategy, Project Plans, Oracle Financials' Technical and End-user Documentation and helped devise a strategy to overcome an unhappy customer i.e. Royal Commission of Yanbu and Jubail in Saudi Arabia which resulted not only in surviving the initial phase of Definition and Analysis for Oracle E-Business Suite but successfully helped my company to broaden the scope of services up to the phases of Implementation and Post-implementation support.

Government Experience

Years Agency Role Description
Years: 1988 to 1999 Agency: Police, Pakistan Role: IT Manager Description: Created and deployed database systems to effectively track and monitor activities of various individuals and groups.
Years: 2007 to 2007 Agency: Royal Commission, Saudi Arabia Role: PMO Expert Description: Helped effectively build a base for organization-wide deployment of Oracle ERP in a muncipality of Yanbu, Eastern Province via IBM PS Division.

International Experience

Years Country / Region Summary
Years: 1992 to 1992 Country / Region: Malaysia Summary: Electrolux Consumer Products.
Years: 1993 to 2007 Country / Region: Saudi Arabia Summary: Worked with various companies like DHL, IBM and local consultants to offer ERP consulting for various industries and government services.
Years: 1993 to 1993 Country / Region: Bahrain Summary: DHL Customer Services Operations.
Years: 2007 to 2008 Country / Region: USA Summary: Logistics and ERP proposal development.

Career Accomplishments

Associations / Societies
ERP-Consultants group in Yahoo, Google and ITtoolbox,
Dun & Bradstreet,
HTML Writers Guild,
International Webmasters Association,
SquareTrade,
Management Association of Pakistan,
Technical Writers India Group on Yahoo,
Change Management Institute,
International Association for Human Resource Information Management (IHRIM).
Human Resources Consultants Association (HRCA),
National Human Resources Association (NHRA),
Northwest Human Resource Management Association (NHRMA).
Licenses / Certifications
Brainbench Certifications: Advertising Industry knowledge, Business Writing, Technical Writing, Database Marketing (US), Marketing Concepts, Outbound Sales Skills, Public Relations Industry Knowledge (US), Web Design Concepts, Accounts Payable Fundamentals, Computer Forensics, Computer Technical Support, Human Resources Concepts (UK), and ITIL Concepts.
ExpertRating Certifications: English (Sentence Structure), MS Word 2000, English Language (Words and Phrases), Computer Technician, Windows XP, Networking Concepts
Publications and Patents Summary
ASPFusion, Advanced Auction Builder

Additional Experience

Expert Witness Experience
He has helped various law enforcement authorities in identifying, designing and effectively implement the expert data systems within Pakistan via global security coordination. His own legal education background has enabled him to coordinate with lawyers and judges more effectively as compared to other technological experts. Due to confidentiality, he can't be specific about the particular experience over 20 years in helping witness or record the security information.
Training / Seminars
Usability and Testing Skills: For any software or documentation to succeed, it is important that one is able to perform usability testing. Testing the usability and functionality of our own documentation keeps our target audience and clientele 100% satisfied with the quality of work delivered.
Vendor Selection
IBM, Oracle, SAP, Datastream and various specialized ERP providers worldwide.
Marketing Experience
He specializes in Change Management for Selection, Coordination, Implementation and post-implementation support which has led him to become a reliable ERP consultant for various organizations since many years on a long-term basis.
Other Relevant Experience
As an independent or contracted consultant from different company platforms including his own company ZEN Corporation incorporated back in 1992.

Language Skills

Language Proficiency
Urdu Mother Language
Punjabi Mother Language
English Proficient
Arabic Can coordinate with various Arab corporate organizations.

Fields of Expertise

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