Expert Details

Expert in Government Technology

Expert ID: 738024 Florida, USA

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Expert is a hands-on technology director which brings over 15 years of experience in what some might call a challenging environment. Since his appointment as the Information Technology Director in 2010, he has managed a lean permanent team with a mix of external team members which collectively has archived some unimagined goals in a short amount of time. He also oversaw the city’s technology budget and recommend how to best utilize technology funding to support the city’s goals. During his tenure, he has implemented new networking projects in response to system needs, ensured maximum network uptime/performance, created the cybersecurity team, investigated new policies, procedures and hardware relative to network systems, and recommended specific technology for the police department such as body worn cameras and license plate readers.

His parallel experiences in government and information technology provides him with a specialized skill set that enables him to develop organizational embedded processes and procedures that leads to greater ROI and performance.

Application Experience
Azure Active Directory, Exchange Online, Windows Server, Google Workspace Admin, Knowbe4 platform, BMC Track-IT Helpdesk, Meraki MDM, SeeClickFix, VMware, hosted VOIP, Barracuda Network applications, CentralSqaure ERP, CentralSquare one Solution Public Safety applications

Hardware Experience
Cisco ASA, Cradlepoint Routers, RF Point-toPoint wireless, EMC VxRail, EMC & Cisco Switches, Barracuda appliances, Motorola Watch Guard Body Worn Cameras, Avigilon Security products


Year Degree Subject Institution
Year: 2015 Degree: BS Subject: Computer Engineering Institution: Nova Southeastern University

Work History

Years Employer Title Department
Years: 2022 to Present Employer: Undisclosed Title: Solutions Engineer II Department: Sales Operations
Technical expert on solutions such as CMS, Mobile App, permitting, planning, licensing, code enforcement, and more.
Years Employer Title Department
Years: 2010 to 2022 Employer: City of Opa-locka Title: Information Technology Director Department: Information Technology
Created the city's first Information Technology Policy Manual and Disaster Recovery Plan including governance to ensure compliance with State and Federal requirements for CJIS, HIPPA, PCI, and in accordance with the GFOA standards.

Migrated the city's enterprise physical servers to Dell EMC's hyper converged product, VxRail

Implemented a 1GB wireless RF backbone to connect all city owned facilities

Maintain city’s ERP, CMS, and work management systems utilized by all members of staff to raise productivity, increate transparency, and promote public engagement.

Implementing a city wide VoIP solution to remove the dependence of circuits while providing the required failover of copper lines

Brought about a single sign on and identity management solution to coordinate the logins of all employees

Oversee the city's public space wireless access and public computer labs

Collaborate with other departments to develop policies/procedures and maintain hardware/network/software

Implemented numerous internal IT applications which assist in reducing down-time by predicting possible failures

Plan and coordinate instructional technology professional development for employees

Write and secure funds from grants for technology initiatives

Serve as the chair of the Police Department technology team which brainstorms new technology in policing prior to recommendation

Act as the Local Agency Security Officer (LASO) for the Opa-locka Police Department, reporting to the Florida Department of Law Enforcement
Years Employer Title Department
Years: 2006 to 2010 Employer: City of Opa-locka Title: Information Technology Specialist Department: Information Technology
First line of technical support for all City personnel

Responsible for all updates and maintenance on City networks, systems, and technology devices

Implemented a ticket system that tracks all calls and work orders that the IT Department handles

Project liaison for implementation of OSSI Record Management System

Designed and implemented secure VPN networking, allowing Police patrol vehicles network
connectivity to the station

Government Experience

Years Agency Role Description
Years: 2010 to 2022 Agency: City of Opa-locka Role: Information Technology Director Description:
Years: 2017 to Present Agency: Miami-Dade County Role: Vice Chair - Nuisance Abatement Board Description: The NAB provides the community a tool to encourage owners to take responsibility for preventing recurring nuisance activities on their property in unincorporated Miami-Dade County.

Career Accomplishments

Associations / Societies
Florida Local Government Information Systems Association - Member 10+ years
Professional Appointments
Miami-Dade County Nuisance Abatement Board - Vice Chair 5+ years

Additional Experience

Expert Witness Experience
Served as an expert witness on multiple cases for the Miami-Dade County State Attorney's Office.
Training / Seminars
Professional Development Academy - Enterprise Cybersecurity Leadership
Vendor Selection
Have selected over 30 vendors in the past specifically dealing with government technology.

Language Skills

Language Proficiency
English Native
Spanish Fluent

Fields of Expertise

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