Expert Details

Expert in Healthcare

Expert ID: 735444 California, USA

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CORE SKILL AREAS:
Management o Project Management o Team Management Contracts Management o Contracts Development, Budgeting, and Negotiations o Purchased Services Agreements Strategy / Business Development o Strategic Planning / Market Research o Business Analytics / Intelligence Planning o Value Proposition Development o Life Cycle / Revenue Strategy o Business Case (Pitch Deck) Development o Business / Operations Plan Development Finance / Accounting o Financial Performance Variance Analysis and Insights o Activities Based Costing / Total Cost of Care Analysis o Discounted Cash Flow (DCF) Valuation and Modeling o Accounts Payable / Receivable Planning o Program Design / Implementation Planning o Health Care Supply / Demand Forecasting o Medical Technology Planning o Workforce Availability / Distribution Forecasting o Capital and Operating Expenses o Risk Analysis and Management Research / Analytics o Health Services o Pharmaceutical / Biotechnology / Medical Devices o Interventional/Observational/Epidemiology Studies o Predictive Analytics and Modeling for Finance / Operations Process Improvement o Workflow Mapping o Operational Needs/Gap Analysis

Education

Year Degree Subject Institution
Year: 2011 Degree: Master of Public Health Subject: Health Policy & Management Institution: University of CA, Berkley
Year: 1998 Degree: Bachelor of Arts Subject: Psychology Institution: Berkeley

Work History

Years Employer Title Department Responsibilities
Years: 2017 to Present Employer: Undisclosed Title: Principal Department: Responsibilities: A consulting services firm focused on health care strategy, technology, and innovation. Expert offers advising services like topic-specific research, environmental/market assessments, strategic planning, operations/workflows design and improvement deploying Lean and Six Sigma techniques, business plan development, corporate development studies and recommendations, and workforce need, preparation and development advising.
Years: 2016 to 2016 Employer: (Undisclosed) Title: Program Manager Department: Responsibilities: Supported cross-functional projects focusing on care organization, delivery, and performance for SHC Primary Care, Employer-Based Services, and Psychiatry. Supported implementation of Lean A3s for operations improvements. With Assistant Dean for Clinical Affairs at Stanford School of Medicine, developed a faculty physician Balanced Scorecard with Access, Quality, Productivity, and Patient Satisfaction with measures from multiple sources.
Years: 2011 to 2016 Employer: Kaiser Permanente’s Northern California Region Title: Associate Planning Manager Department: Responsibilities: In Delivery System Strategy, assembled and cooperatively managed matrix project teams of 6-8 physicians, capital construction project managers, financial analysts, and operations managers to define and address complex business needs, problems, and risks. Contributed annual 10-year strategic and capital plan supply-demand forecast figures for Northern California service delivery planning.
Years: 2011 to 2011 Employer: Zolo Healthcare Solutions Title: Project Consultant Department: Responsibilities: Reviewed operations, financial, and care delivery configuration information to support integrated care delivery re-design. Short-term contract engagement intended to last until September 2011.
Years: 2011 to 2011 Employer: Kaiser Permanente Title: MPH Intern Department: Responsibilities: In support of Community Health’s Safety Net Partnerships Initiative, researched and produced two final reports of community health status and demographics, safety net provider landscape, and health care utilization for two Eastern Kaiser Permanente regions presented to Community Health executive leadership.
Years: 2011 to 2011 Employer: University of California, Berkeley School of Public Health Title: Project Consultant Department: Responsibilities: For the University of California, Berkeley School of Public Health’s Center for Public Health Practice and Leadership, synthesized state research on allied health workforce policy, forecasts and recommendations. Examined Allied Health professions for education/internship pipeline programs and geographic distributions
Years: 2006 to 2011 Employer: Jordan Research and Education Institute (REDI) Title: Senior Research Coordinator Department: Responsibilities: Position at East Bay Region Associates in Neurology moved to Alta Bates Summit Medical Center’s Jordan Research and Education Institute (REDI). Broader responsibilities for study oversight and management. Designed, executed, and published in Multiple Sclerosis a study that developed a Quality of Life instrument measuring QoL of Multiple Sclerosis patients. Assisted inpatient quality improvement projects. Extensive team direction of inpatient and outpatient pharmacists, physicians, clinical and infusion nurses, and other allied health and administrative staff.
Years: 2002 to 2006 Employer: East Bay Region Assoc. in Neurology Title: Research Coordinator Department: Responsibilities: Supervised and educated teams of research coordinators, technicians, nurses and physicians on investigational study protocols. Developed/managed clinical workflows, administered medical and psychological evaluations and surveys, processed laboratory specimens, scheduled appointments in registration systems, managed insurance authorizations, roomed patients, cleaned exam rooms, and ensured incident-free patient appointments.
Years: 2000 to 2002 Employer: Quintiles Title: Senior Research Coordinator Department: Responsibilities: At Quintiles, supervised junior clinical operations/management staff. Managed multiple clinical studies. Developed site management Standard Operating Procedures and clinical operations plans.
Years: 1998 to 2000 Employer: Center for Applied Research and Evaluation Title: Research Assistant Department: Responsibilities: For the Center for Applied Research and Evaluation, supported research health services, epidemiologic surveillance, birth defects, practice guideline development/ implementation, inpatient medication errors, and practice variation.
Years: 1998 to 1998 Employer: Pathway Title: Psychotherapy Intern Department: Responsibilities: For senior-year Psychological Services in the Community class, a 3-month, 10-hour per-week externship at an outpatient, group living day-treatment program.
Years: 1993 to 1994 Employer: Arkansas Department of Health Title: Home Health Aide, Certified Department: Responsibilities: For the Union County office of the Arkansas Department of Health, provided 10 weekly hours of respite care for full-time residential caregiver for very disadvantaged elderly man. First and profoundly formative job in health care.

Career Accomplishments

Awards / Recognition
Regent's Award (American College of Healthcare Executives)
Fellow (American College of Healthcare Executives)
Publications and Patents Summary
Publications: 12

Additional Experience

Other Relevant Experience
VOLUNTEER SERVICE
Development Director, Oncotelligent (San Francisco Bay Area) 10/17 – Present
Chief Strategy Officer, Pre-Meds Without Borders 10/17 – Present
Business Development Advisor, Docduc 11/17 – Present
Reviewer, Journal of Healthcare Management 10/12 – Present

Fields of Expertise

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