Expert Details
Expert in Dram Shops, Restaurants, Nightclubs, and Bar Consulting
Expert ID: 735206
Mississippi, USA
Upon graduating from the University of Mississippi, Expert relocated to Las Vegas to operate Coyote Ugly, Tangerine Nightclub, Pure Nightclub, PCD l Louge, Audigier Nightclub, LAX Nightclub, Noir Bar, EVE Nightclub, Venus, and Rehab Pool Party, located inside New York Casino, Treasure Island Casino, Ceasar's Palace, The Luxor, Aria Casino, and The Hard Rock Hotel.
In 2010, Expert launched his eponymous consulting firm and began providing thought leadership for Hotels, Resorts, Restaurants, Nightclubs, and Bars across the United States. Expert provides nightclub and bar consulting to over 100 clients across the United States, Mexico, and the Bahamas. Hotels, Casinos, Resorts, Restaurants, Nightclubs, and Bars retain Expert to provide insight into all aspects of concept development, management, policy, procedure, training, cocktail creation, and profitability.
In 2016, Expert and his colleague launched a website by publishing an official manual for bartender training, which received over 100,000 downloads in less than a year and became the most downloaded document in the hospitality industry.
In 2018, Expert recruited two experts to create a consulting team comprised of three bar operations and hospitality experts. As a team, they have 75 years of experience and operated over 250 Restaurants, Nightclubs, Bars, Pool Parties, and Music Festivals. This trio constitutes the most qualified liquor liability and dram shop experts in the legal industry. Their powerful insight into all aspects of responsible alcohol service and industry-standard bar operations is fueled by multiple decades of Restaurant, Nightclub, and Bar experience.
Expert's pertinent thought leadership includes:
• Alcohol Training, Bartender Training, and Server Training
• Bar Operations, Management, Training Programs, Policy, and Procedures
• Casino Bar Operations, Management, Training Programs, Policy, and Procedures
• Mechanical Bull Operations, Management, Training Programs, Policy, and Procedures
• Nightclub Bar Operations, Management, Training Programs, Policy, and Procedures
• Pool Party Bar Operations, Management, Training Programs, Policy, and Procedures
• Restaurant Bar Operations, Management, Training Programs, Policy, and Procedures
• Responsible Alcohol Service, Intoxication Identification, Premise Liability, and Slip and Fall.
Expert's previous litigation experience includes:
• Apartment complex pool operations and Alcohol Service related to a broken neck (FL)
• Alcohol Service Training related to Habitual Drunkard hit and run vehicle death (FL)
• Alcohol Service Training related to drunk driving death (MI)
• Bartender Training, Policy, Procedure, and Alcohol Service related to a car accident (OH)
• Bartender Intoxication Identification Training related to motorcycle death (FL)
• Casino Industry Standard Bar Operations related to drunk driving death (MS)
• Casino Industry Standard Bar Operating Procedure related to assault (LA)
• Drive Through Beer Barn Operating Procedure related to drunk driving death (OH)
• Hotel Parking Lot Security Operating Procedures related to assault (MS)
• Industry Standard Bar Operations related to parking lot assault (CT)
• Industry Standard Bar Operations related to a drunk driving hut and run (NC)
• Industry Standard Bartender Intoxication Identification related to drunk driving (NJ)
• Industry Standard Bar Operations related to drunk driving death (SC)
• Industry Standard Alcohol Training related to drunk driving hit and run death (CA)
• Industry Standard Bar Operations related to employee drunk driving hit and run (TX)
• Industry Standard Bar Operations and Security Training related to assault (MA)
• Industry Standard Bar Operations related to drunk driving injury (CT)
• Industry Standard Bar Operations & Bartender Training related to drunk driving death (TN)
• Industry Standard Bar Operations and Alcohol Service related to a car accident (SC)
• Mechanical Bull Industry Standard Operating Procedure related to a broken neck (NJ)
• Nightclub Security Use of Force during knife with the customer (WY)
• Nightclub Slip and Fall-related to beer pong table placement customer injury (NV)
• Nightclub Industry Standard CO2 Cannon placement related to injury (TX)
• Nightclub Bottle Service Independent Contractor related to customer injury (FL)
• Nightclub Security Policy, Procedure, Training, and Use of Force related to assault (WA)
• Restaurant Industry Standard Security Procedure related to door operations (AL)
• Restaurant Landlord Tennent dispute related to profit loss (NV)
• Restaurant Industry Standard Bar Operations related to a drunk driving accident (WS)
• Restaurant Minor Consumption of Alcohol-related to assault (FL)
• Strip Club Industry Standard Bar Operations related to drunk driving injury (AZ)
Education
| Year | Degree | Subject | Institution |
|---|---|---|---|
| Year: 1998 | Degree: BA | Subject: English / Political Science | Institution: University of Mississippi |
Work History
| Years | Employer | Title | Department |
|---|---|---|---|
| Years: 2014 to 2016 | Employer: Luke’s Ice House | Title: Multi-Unit Director of Bar Operations | Department: Western Entertainment |
Responsibilities:• Promoted Alcohol Awareness by conducting Responsible Alcohol Service training• Responsible for administering incident report and witness statement documentation • Responsible for conducting mechanical bull operation training • Responsible for executing weekly mechanical bull equipment inspection • Supervised 1,000 mechanical bull rides per week with 0 accidents in 2013 |
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| Years | Employer | Title | Department |
| Years: 2013 to 2014 | Employer: Electric Cowboy | Title: Western Entertainment: Multi-State Director of Nightclub Operations | Department: Louisville Kentucky and St. Louis Missouri |
Responsibilities:• Simultaneously streamlined operations for 2 nightclubs and 3 bars in 3 states• Increased Electric Cowboy GPM 16% by implementing 6-tier pricing model • Drafted companywide standard operating procedure for all bar operations • Reduced FOH / BOH labor 24% by implementing productivity-based scheduling • Conducted bartender, bar back server, management and security training |
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| Years | Employer | Title | Department |
| Years: 2011 to 2011 | Employer: Rehab Pool Party | Title: Hard Rock Hotel: Bar Manager | Department: Hard Rock Hotel and Casino Las Vegas, Nevada |
Responsibilities:• Responsible for all aspects of bar operations and bottle service• Provided supervision over 200,000 square foot pool party • Directed 24 bartenders, 44 servers, 16 porters and 6 bar backs • Responsible for administering comps, voids, refunds and room charge • Responsible for maintaining Clarke County Health Department compliance |
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| Years | Employer | Title | Department |
| Years: 2010 to 2011 | Employer: Eve Nightclub | Title: Beso Management Group: General Manager | Department: City Center Las Vegas, Nevada |
Responsibilities:• Responsible for all aspects of nightclub operations and bottle service• Provided supervision over 6,000 square foot 1,500-person nightclub • Directed 14 VIP Host, 12 bartenders, 19 servers, 8 porters and 4 bar backs • Reduced COG’s 14% by implementing new inventory system (90 Days) • Increased VIP bottle sales 25% by implementing new VIP host program (90 Days) • Increased liquor sales 34% by streamlining bar operations and reducing theft (90 Days) |
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| Years | Employer | Title | Department |
| Years: 2010 to 2016 | Employer: Self-Employed | Title: Owner | Department: College Station, Texas |
Responsibilities:• Bought and shutdown underperforming college bar• Remodeled, Rebranded and Reopened as a nightclub |
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| Years | Employer | Title | Department |
| Years: 2008 to 2010 | Employer: LAX Nightclub | Title: Pure Management Group: Multi-Unit AGM | Department: Luxor Hotel and Casino Las Vegas Nevada |
Responsibilities:• Responsible for all aspects of nightclub operations and bottle service• Provided supervision over 30,000 square foot 1,500-person nightclub • Directed 27 bartenders, 42 cocktail servers and 70 security guards. • Redesigned 12,000 sq. ft. Dance Floor, VIP Booth and Table layout. • Calculated and Implemented 6 tier bottle service and cocktail pricing structure. • Designated point of contact for Clarke County Health Department and Fire Department • Responsible for maintaining Las Vegas Culinary Union server scheduling compliance • Responsible for applying, calculating and reporting Live Entertainment Tax • Coordinated customer ejection with security and provide witness reports • Physically assist security with altercations and provide incident reports |
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| Years | Employer | Title | Department |
| Years: 2008 to 2010 | Employer: Noir Bar | Title: Pure Management Group: Multi-Unit AGM | Department: Luxor Hotel and Casino Las Vegas Nevada |
Responsibilities:• Responsible for all aspects of bar operations and bottle service• Provided supervision over 2,500 square foot 250-person capacity • Directed 6 bartenders, 12 cocktail servers, 1 bar back and 4 porters • Responsible for administering VIP table transfers and bottle delivery |
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| Years | Employer | Title | Department |
| Years: 2008 to 2010 | Employer: Pure Nightclub | Title: Pure Management Group: Multi-Unit AGM | Department: Caesar’s Palace Hotel and Casino Las Vegas Nevada |
Responsibilities:• Responsible for all aspects of nightclub operations and bottle service• Provided supervision over 36,000 square foot 4,000-person nightclub • Directed 29 bartenders, 47 cocktail servers, 23 porters and 12 bar backs • Room charge liaison between Pure Management Group and Caesar’s Palace • Administered all bottle service comps, voids, refunds and room charges |
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| Years | Employer | Title | Department |
| Years: 2008 to 2010 | Employer: Pussy Cat Doll Lounge | Title: Pure Management Group Multi-Unit AGM | Department: Caesar’s Palace Hotel and Casino Las Vegas Nevada |
Responsibilities:• Responsible for all aspects of lounge operations and bottle service• Provided supervision over 3,500 square foot lounge with 500-person capacity • Directed 4 bartenders, 6 servers, 1 bar back, 4 VIP host and 6 security |
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| Years | Employer | Title | Department |
| Years: 2008 to 2010 | Employer: Venus Pool Club | Title: Pure Management Group: Multi-Unit AGM | Department: Caesar’s Palace Hotel and Casino Las Vegas Nevada |
Responsibilities:• Responsible for all aspects of pool operations and bottle service• Provided supervision over 10,000 square foot pool party • Directed 6 bartenders, 6 servers, 2 doormen and 2 lifeguards. • Created standard operating procedures then conducted bartender and server training |
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| Years | Employer | Title | Department |
| Years: 2008 to 2010 | Employer: Audigier: Nightclub | Title: Pure Management Group: Pouring Bar Manager | Department: Treasure Island Hotel and Casino Las Vegas, Nevada |
Responsibilities:• Responsible for all aspects of nightclub operations and bottle service• Provided supervision over 22,000 square foot nightclub with 1,650-person capacity • Directed 12 Bartenders, 16 Servers, 8 Porters and 4 Bar Backs. • Designed Info Genesis point of sale screens and conducted POS training • Created orientation program and conducted bartender training • Created bottle service development program and conducted server training • Provided PMG Chief Financial Officer with void, comp, and refund calculations • Provided Treasure Island Casino Vice President with void, comp, and refund calculations |
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| Years | Employer | Title | Department |
| Years: 2004 to 2008 | Employer: Tangerine Nightclub | Title: Pure Management Group: Pouring Bar Manager | Department: Treasure Island Hotel and Casino Las Vegas, Nevada |
Responsibilities:• Responsible for all aspects of nightclub operations and bottle service• Provided supervision over 22,000 square foot nightclub with 1,650-person capacity • Directed 16 Bartenders, 32 Servers, 12 Porters and 6 Bar Backs • Responsible for all aspects of bottle service for distribution for 67 VIP Tables • Executed all Split Check, Voids, Comps, Refunds and Bottle Service Room Charges • Calculated void, comp and refund gross totals and percentage of sales • Provided PMG Chief Financial Officer with void, comp, and refund calculations • Provided Treasure Island Casino Vice President with void, comp, and refund calculations • Administered all bottle service credit card and cash transactions for 32 servers |
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| Years | Employer | Title | Department |
| Years: 2004 to 2010 | Employer: Coyote Ugly Saloon | Title: Pure Management Group: Assistant General Manager | Department: New York New York Casino Las Vegas, Nevada / Washington D.C. |
Responsibilities:• Responsible for all aspects of 6,500 square foot bar operation• Directed 19 Bartenders, 4 Bar Backs and 12 Security Guards • Created and conducted Coyote Ugly bartender training • Responsible for adhering to franchise music and dance requirements • Conducted over 900 interviews during Coyote Bartender Search |
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| Years | Employer | Title | Department |
| Years: 1996 to 2003 | Employer: The Gin Bar and Grill | Title: General Manager and Bartender | Department: The Gin Bar |
Responsibilities:• Responsible for all aspects of 5,000 square foot bar operations• Directed 12 bartenders, 4 servers, 1 bar back, and 4 security • Hosted 1.500-person Field Parties |
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International Experience
| Years | Country / Region | Summary |
|---|---|---|
| Years: 2013 to 2013 | Country / Region: Nassau, Bahamas | Summary: Nightclub and Bar Consulting |
| Years: 2017 to 1995 | Country / Region: Puerto Morelos, Mexico | Summary: Nightclub and Bar Consulting |
| Years: 2017 to 2017 | Country / Region: Guadalajara, Mexico | Summary: Nightclub and Bar Consulting |
| Years: 2017 to 2017 | Country / Region: Monetary, Mexico | Summary: Nightclub and Bar Consulting |
Career Accomplishments
| Associations / Societies |
|---|
| Hospitality Alliance: Director of Beverage and Bars Cayuga Hospitality: Nightclub and Bar Consultant Restaurant Consulting Services: Alcohol Operation Consultant Alcohol Terrorism Training: Alcohol Service Instructor Food Consultant Society: Nightclub and Bar Consultant The Bar Experts Bar Manuals Top 100 Nightclubs Rescue My Bar The Nightclub Hall of Fame |
| Licenses / Certifications |
|---|
| • Alabama Techniques Of Alcohol Management (TAM) • Alabama Training For Intervention Procedures (TIPS) • Arkansas Alcohol Seller Server Training Program • Arkansas Techniques Of Alcohol Management (TAM) • Arizona Techniques Of Alcohol Management (TAM) • California Responsible Beverage Service Training (RBS) • California Techniques Of Alcohol Management (TAM) • Connecticut Techniques Of Alcohol Management (TAM) • Colorado Techniques Of Alcohol Management (TAM) • Delaware Techniques Of Alcohol Management (TAM) • Florida Alcohol Program Responsible Beverage Service • Florida Techniques Of Alcohol Management (TAM) • Florida Responsible Vendor Alcohol New Hire • Florida Responsible Vendor Alcohol Manager • Florida Responsible Vendor Alcohol Habitual Drunkard • Florida Responsible Vendor Alcohol ID Checking • Florida Responsible Vendor Alcohol “BAC” • Georgia Alcohol Seller Server Training Program • Georgia Training For Intervention Procedures (TIPS) • Illinois Responsible Alcohol Vendor Training (BASSET) • Illinois Techniques Of Alcohol Management (TAM) • Iowa Techniques Of Alcohol Management (TAM) • Idaho Techniques Of Alcohol Management (TAM) • Indiana Techniques Of Alcohol Management (TAM) • Kansas Techniques Of Alcohol Management (TAM) • Kansas On-Premise Alcohol Server Training (SFS) • Kentucky Techniques Of Alcohol Management (TAM) • Louisiana Responsible Alcohol Vendor Training Program (ATC) • Maine Techniques Of Alcohol Management (TAM) • Maryland Techniques Of Alcohol Management (TAM) • Massachusetts Techniques Of Alcohol Management (TAM) • Michigan Techniques Of Alcohol Management (TAM) • Minnesota Techniques Of Alcohol Management (TAM) • Mississippi Alcohol Seller Server Training Program • Mississippi Drug and Alcohol Awareness (NALI) • Mississippi Gaming Training For Intervention Procedures (TIPS) • Mississippi Responsible Alcohol Training (ServSafe) • Mississippi Training For Intervention Procedures (TIPS) • Mississippi Techniques Of Alcohol Management (TAM) • Missouri Techniques Of Alcohol Management (TAM) • Montana Techniques Of Alcohol Management (TAM) • Nebraska Techniques Of Alcohol Management (TAM) • New Jersey Techniques Of Alcohol Management (TAM) • New Mexico Techniques Of Alcohol Management (TAM) • New York Alcohol Training Awareness Program (ATAP) • New York Techniques Of Alcohol Management (TAM) • North Carolina Responsible Alcohol Server Program (RASP) • North Carolina Techniques Of Alcohol Management (TAM) • North Carolina Training For Intervention Procedures (TIPS) • North Dakota Techniques Of Alcohol Management (TAM) • Oregon Techniques Of Alcohol Management (TAM) • Ohio Techniques Of Alcohol Management (TAM) • Ohio Training For Intervention Procedures (TIPS) • Oklahoma Alcohol Seller Server Training (ABLE) • Oklahoma Responsible Seller Server Training • Oklahoma Techniques Of Alcohol Management (TAM) • Rhode Island Techniques Of Alcohol Management (TAM) • South Carolina Techniques Of Alcohol Management (TAM) • South Dakota Techniques Of Alcohol Management (TAM) • South Dakota Training For Intervention Procedures (TIPS) • Tennessee Techniques Of Alcohol Management (TAM) • Texas Alcohol Beverage Commission Seller Training (TABC) • Texas Techniques Of Alcohol Management (TAM) • Utah Techniques Of Alcohol Management (TAM) • Virginia Techniques Of Alcohol Management (TAM) • Vermont Techniques Of Alcohol Management (TAM) • West Virginia Techniques Of Alcohol Management (TAM) • Wyoming Techniques Of Alcohol Management (TAM) • Wisconsin Techniques Of Alcohol Management (TAM) • Wisconsin Alcohol Seller Server Training |
| Publications and Patents Summary |
|---|
| Bartender Training Manual Server Training Manual Manager Training Manual Bar Operations Manual Bar Math Manual |
Additional Experience
| Expert Witness Experience |
|---|
| Plaintiff document review: 13 Plaintiff determination: 1 Plaintiff reports: 8 Plaintiff (retained): 1 Plaintiff site visit: 3 Plaintiff deposition/testimony: 3 Defendant document review: 2 Defendant determination: 1 Defendant video review: 1 Defendant reports: 2 Defendant deposition/testimony: 1 Defendant (retained): 2 |
| Training / Seminars |
|---|
| Alabama Techniques of Alcohol Management (TAM) Alabama Training for Intervention Procedures (TIPS) Arkansas Alcohol Seller Server Training Program Arkansas Techniques of Alcohol Management (TAM) Arizona Techniques of Alcohol Management (TAM) California Responsible Beverage Service Training (RBS) California Techniques of Alcohol Management (TAM) Connecticut Techniques of Alcohol Management (TAM) Colorado Techniques of Alcohol Management (TAM) Delaware Techniques of Alcohol Management (TAM) Florida Alcohol Program Responsible Beverage Service Florida Techniques of Alcohol Management (TAM) Florida Responsible Vendor Alcohol New Hire Florida Responsible Vendor Alcohol Manager Florida Responsible Vendor Alcohol Habitual Drunkard Florida Responsible Vendor Alcohol ID Checking Florida Responsible Vendor Alcohol “BAC” Georgia Alcohol Seller Server Training Program Georgia Training for Intervention Procedures (TIPS) Illinois Responsible Alcohol Vendor Training (BASSET) Illinois Techniques of Alcohol Management (TAM) Iowa Techniques of Alcohol Management (TAM) Idaho Techniques of Alcohol Management (TAM) Indiana Techniques of Alcohol Management (TAM) Kansas Techniques of Alcohol Management (TAM) Kansas On-Premises Alcohol Server Training (SFS) Kentucky Techniques of Alcohol Management (TAM) Louisiana Responsible Alcohol Vendor Training Program (ATC) Maine Techniques of Alcohol Management (TAM) Maryland Techniques of Alcohol Management (TAM) Massachusetts Techniques of Alcohol Management (TAM) Michigan Techniques of Alcohol Management (TAM) Minnesota Techniques of Alcohol Management (TAM) Mississippi Alcohol Seller Server Training Program Mississippi Drug and Alcohol Awareness (NALI) Mississippi Gaming Training for Intervention Procedures (TIPS) Mississippi Responsible Alcohol Training (ServSafe) Mississippi Training for Intervention Procedures (TIPS) Mississippi Techniques of Alcohol Management (TAM) Missouri Techniques of Alcohol Management (TAM) Montana Techniques of Alcohol Management (TAM) Nebraska Techniques of Alcohol Management (TAM) New Jersey Techniques of Alcohol Management (TAM) New Mexico Techniques of Alcohol Management (TAM) New York Alcohol Training Awareness Program (ATAP) New York Techniques of Alcohol Management (TAM) North Carolina Responsible Alcohol Server Program (RASP) North Carolina Techniques of Alcohol Management (TAM) North Carolina Training for Intervention Procedures (TIPS) North Dakota Techniques of Alcohol Management (TAM) Oregon Techniques of Alcohol Management (TAM) Ohio Techniques of Alcohol Management (TAM) Ohio Training for Intervention Procedures (TIPS) Oklahoma Alcohol Seller Server Training (ABLE) Oklahoma Responsible Seller Server Training Oklahoma Techniques of Alcohol Management (TAM) Rhode Island Techniques of Alcohol Management (TAM) South Carolina Techniques of Alcohol Management (TAM) South Dakota Techniques of Alcohol Management (TAM) South Dakota Training for Intervention Procedures (TIPS) Tennessee Techniques of Alcohol Management (TAM) Texas Alcohol Beverage Commission Seller Training (TABC) Texas Techniques of Alcohol Management (TAM) Utah Techniques of Alcohol Management (TAM) Virginia Techniques of Alcohol Management (TAM) Vermont Techniques of Alcohol Management (TAM) West Virginia Techniques of Alcohol Management (TAM) Wyoming Techniques of Alcohol Management (TAM) Wisconsin Techniques of Alcohol Management (TAM) |
Fields of Expertise
dram shop, dram shop liability, restaurant accident, Restaurant Industry Standards, restaurant operations, Nightclub Expert Witness, Nightclub Consultant, Nightclub Operations, Nightclub, liquor liability, alcohol related injury, alcohol related death, use of force, security negligence, Bar Operations, Bar Expert Witness, Bar Consultant