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Expert provides a full suite of human factors and ergonomics services to help you plan, design, develop and assess environments, products, or systems that are effective, efficient, safe, easy to use and easy to learn. With 18 years experience involved in major programmes of change, expert has designed and led human factors programmes of work in many market sectors including defence, rail, transportation, logistics, humanitarian assistance and emergency services. He has conducted international research and published papers on human factors trends. He has acted as expert witness within the UK, and has provided both long term and short term consultancy to a wide range of clients. Expert is a Fellow of the UK Institute of Ergonomics and Human Factors.

Expert provides a broad range of expert Learning and Development services to ensure that training budgets are optimised and that your organisation has the right personnel, with the right knowledge and skills at the right time to deliver business objectives. He has undertaken detailed training needs analysis assignments for clients in the UK, Europe and the US. He has designed training interventions using a wide variety of training methods including classroom instruction, coaching, gaming, role playing, simulation, and computer based training. He has provided training development management support for major simulator developments and conducted many evaluations using the Kirkpatrick evaluation model. He has 18 years experience providing consultancy on learning and development to clients and is a Fellow of the UK Institute of Training & Occupational Learning.

He provides tailored business change consultancy and management focussed on human performance throughout the change process. Leaning on his extensive human factors and training design experience, his change management expertise has been developed through his involvement on a number of major UK Police Force change programmes where he has been involved in change management activities and laterly running the change team. He is skilled in the development of change plans, stakeholder engagement and communication planning. He is also an expert in the area of Learning & Development (see other Expertise group summary). He is a qualified PRINCE2 Practitioner (UK government project management methodology).

Title: Improving Policing Information (IPI)

challenge: Lead the design & development of learning & development products in support of a transformational business change programme

approach: Developed learning, development & behavioural change strategy
Conducted performance assessments and Training Needs Analysis

outcome: Designed, developed and delivered broad reaching training programme using innovative e-learning technologies
Designed, developed and delivered programme of change in support of Notifiable Occupations Scheme.Title: Future Rapid Effect System (FRES)

challenge: Develop human factors requirements for the design of a future family of Armoured Fighting Vehicles.

approach: Produced HF Integration Plan
Conducted extensive task analysis. Engaged with MoD users & spent time on existing AFVs. Supported trials.

outcome: Developed detailed HMI requirements document. Likely to carried forward into next major stage of design.Title: Disability Discrimination Case

challenge: Identify any reasonable adjustments that a specific employer should make to accommodate an employee with onset disabilities.

approach: Conducted site inspection. Detailed interviews and observation
Process and procedure assessment.

outcome: Presented report detailing a number of additional reasonable adjustments that the employer should make together with an implementation plan.Title: North Staff Axle Counters

challenge: Design of new possession hand-back procedures for axle countered areas to provide safety controls as good or better than track circuits.

approach: Extensive analysis of human performance influencing factors such as workload, stress, fatigue, human error, complexity & competency.
Observed workshops, trials, etc.

outcome: Re-design of procedures and job aids for engineering possession handback to improve safety and reduce risk ALARP.Title: Simulator Manufacturer Organisational Review

challenge: Identify route causes of customer complaints regarding Simulator Technician competency.

approach: Interviews, workshops, procedure reviews, observations

outcomes: Identified issues relating to organisational culture, departmental comms, production line critical path, training documentation, and training delivery.