Expert in Human Resources and Business Development
She has a solid background in not only corporate Human Resources but also on the other side of the business as a Consultant with one of the largest HR Solutions providers in the nation (Insperity, formerly Administaff, Inc.) and with a benefits/healthcare giant (Aetna U.S. Healthcare). This unique combination of experience with all facets of human resources and Consulting led her to branch out as an independent Business Consultant in 2016.
Expert's current clients include a private Oil & Gas Exploration and Production Company, where her responsibilities involve directly managing a number of programs including salary administration, health, life, and retirement plans, payroll processing, employee recruitment and selection, on boarding, benefits procurement/administration, employee policy, communications and compliance. She assists clients by consulting on a variety of HR matters, and also provides sales and marketing expertise/services including business development ideas, prospecting and lead generation activities.
She effectively handled all Human Resources functions and was instrumental from the start-up of Milagro Exploration through to the ultimate Chapter 11 filing and closing of the company eight years later. Her responsibilities included ensuring the human resources competencies were implemented, managed and maintained both at the corporate office and in multiple field offices. She was responsible for producing HR policies, an Employee Handbook and setting up procedures to ensure best practices and standards were established throughout the newly formed company. During her tenure at Milagro, she facilitated the recruiting, hiring and on-boarding of 100+ employees, aligning herself as a trusted business partner with hiring managers across the company. Expert also reduced turn over 65% in the acquired field offices by establishing competitive compensation and retention plans and further improved retention by developing a career path program. She gained significant experience designing and running an Employee Wellness program that led Milagro to receive national recognition as a “Fit Friendly Company” by the American Heart Association for 5 consecutive years. Approaching the company’s closing she effectively developed a strategy to help the company through Chapter 11 reorganization. This involved working closely with the executive team to create the communication plan that avoided issues with WARN Act and OWBPA. She formulated a severance program which gained creditor/court approval and successfully negotiated the continuation of benefits and services vital to employee retention during wind-down process. Maintaining a focus on employee welfare, Expert organized a variety of education meetings to assist people with Outplacement and Career Transition services.
Expert may consult nationally and internationally, and is also local to the following cities: Houston, Texas - Pasadena, Texas - Beaumont, Texas - College Station, Texas - Baytown, Texas - Bryan, Texas - Sugar Land, Texas - Port Arthur, Texas - Galveston, Texas - Missouri City, Texas
|Year: 1996||Degree: Bachelor of Arts||Subject: English/Communications||Institution: University of Texas at Austin|
|Years: 2016 to Present||Employer: Undisclosed||Title: Human Resources Consultant/Manager||Department: Human Resources||Responsibilities: Expert was contracted to handle all Human Resources needs for a private Oil & Gas Exploration and Production Company, where her responsibilities involve managing a number of programs including salary administration, health, life, and retirement plans, payroll processing, recruiting, on boarding, benefits procurement/administration, employee communications and compliance.|
|Years: 2016 to Present||Employer: Undisclosed||Title: HR and Business Development Consulting||Department:||Responsibilities: Independent consulting professional focused on helping organizations succeed in business development and in human resources management with solutions that take companies from good to great.
Business solutions including:
Human Resources - Business Needs Analysis, Strategic HR Planning and Implementation, Change Management, Healthcare Cost Management Strategies, Employee Benefits Program Design, Payroll and Benefits Administration, Policy Design, Standards Development, Workforce and Compensation Planning, Government Compliance Guidance, Learning and Development, Performance Management, Outplacement services coordination, Wellness and other employee learning programs.
Business Development - Customer Experience Management, Sales Processes, Lead Generation, Marketing and Revenue ideas.
|Years: 2008 to 2016||Employer: Milagro Exploration||Title: Human Resources Director||Department: Human Resources||Responsibilities: Responsible for all Human Resources functions from the start-up of Milagro Exploration LLC, thru the ultimate closing of the company after eight very eventful years. Responsibilities included ensuring the human resources competencies were implemented, managed and maintained both at the corporate office and in multiple field offices. This includes employee relations, compensation and benefit administration, policy development, legal compliance, organizational design, training, employee development, performance management, and much more. Known for fostering a “friendly HR” environment where Milagro employees, managers and officers viewed the HR department as a helpful business partner.|
|Years: 2004 to 2008||Employer: Insperity, Inc. (Formerly Administaff)||Title: Business Consultant||Department: Sales / Business Development||Responsibilities: Business Consultant for a full range of HR and Professional Employer (PEO) Services specifically geared to small-medium size businesses. Responsibilities included business needs analysis, relationship building with C Level Executives and Owners, prospecting, cold calling, presentations, networking, consultative selling, and customer service. Developed a deep understanding of the challenges and obligations pertaining to the "people-side" of business and a wide variety of effective solutions. Consistently recognized among top producers nationwide, earned several production awards.|
|Years: 2001 to 2004||Employer: Red Apple Resources||Title: Fundraising Consultant||Department: Business Development / Operations||Responsibilities: Successfully designed and implemented fundraising programs for a variety of Non-Profit organizations. Increased Houston area business by nearly $1,000,000 and expanded accounts by 140% in one year though cold calling and independent marketing efforts.|
|Years: 1998 to 2000||Employer: Aetna US Healthcare / NYLCare 65||Title: Healthcare Sales Consultant||Department: Healthcare Insurance Sales||Responsibilities: Healthcare Sales Consultant specializing in Medicare plans. • Established key relationships in doctors’ offices, pharmacies, senior centers and retirement communities and successfully generated product awareness by hosting and participating in community health fairs and special events. Maintained 85% closing ratio on sales calls, regularly exceeded 100% of monthly quota, repeatedly earned top producer and recognized for outstanding presentation delivery. TX GL-LAH licensed agent.|
|Years: 1997 to 1998||Employer: Invesco / AIM Management||Title: Correspondence Representative||Department: Client Services||Responsibilities: Series 6 - FINRA License to handle customer Mutual Funds accounts. Provided all communication on “problem accounts” to customer satisfaction. Achieved 100% rating on accuracy and professionalism and selected as a mentor for new representatives.