Expert Details

Expert in In Vitro Diagnostics Industry Including Clinical Laboratory, Immunohematology & Donor Screening

Expert ID: 731691 Georgia, USA

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Expert's 40+ year career has spanned a variety of business disciplines and functions including information management, supply chain management, customer service, new product development, sales, and new business start-up.

He began his career at Eastman Kodak Company as a Systems Analyst in the International Systems group of Corporate Information Systems. Over the course of ten years, he held positions of increasing responsibility for needs analysis, system development, quality assurance, systems installation and training, project management and management for a wide range of business software applications running on IBM mainframe and mini-computers in Kodak international companies. During this time, Sam worked in many overseas locations in Asia, Latin America the Middle East and the former U.S.S.R.

In the late eighties, he joined Kodak’s Clinical Products Division where he oversaw various programs including supply chain management initiatives, new market development in the Soviet Union, site selection and planning for a new European Customer Support and Training Center in France and the integration of the acquired Amersham Diagnostic U.S. organization into Kodak.

In the early nineties, he was appointed Program Director for the multi-national development of CPD’s first fully-automated immunodiagnostic analyzer, diagnostic blood tests and manufacturing capabilities. With the acquisition of CPD by Johnson and Johnson, expert was appointed Executive Director of Program Management in R&D for Johnson & Johnson Clinical Diagnostics where he championed and developed project management and cross-functional teamwork capability for new product development and product support.

In 1999, expert was appointed Group Director, Sales Operations in the N.A. Sales for Ortho-Clinical Diagnostics at Johnson and Johnson where he led a large organization responsible for a variety of critical sales enablement functions including customer contracting, incentive compensation, sales force automation, customer service delivery and tele-services.

As a J&J-certified Process Excellence (Six Sigma) Black Belt, he championed application of Six Sigma and Lean methodologies in OCD’s sales and marketing areas. During his tenure at J&J, he led multiple successful “breakthrough thinking” engagements successfully implementing innovations in a variety of functional areas. In early 2011, after retiring from J&J, he began practicing as a certified “breakthrough” facilitator with the Kakushin Institute working with organizations in search of breakthrough results whether financial or organizational in nature. In addition, he also provides subject matter consulting support for new product development program management as well as on commercial processes such as for Sales Operations, Sales Enablement and Customer Contracting.

Expert may consult nationally and internationally, and is also local to the following cities: Atlanta, Georgia - Athens, Georgia - Macon, Georgia - Roswell, Georgia - Marietta, Georgia - Chattanooga, Tennessee

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Year Degree Subject Institution
Year: 1974 Degree: BS Subject: Finance and Quantitative Business Analysis Institution: Pennsylvania State University

Work History

Years Employer Title Department Responsibilities
Years: 1999 to 2011 Employer: Ortho Clinical Diagnostics, A Johnson and Johnson Company Title: Group Director Department: Sales / Sales Operations Responsibilities: Leadership of a large group responsible for customer contracting, sales order management, customer relationship management, customer loyalty, sales proposals and RFP, sales process efficeincy and effectiveness, sales enablement, sales territory alignment
Years: 1997 to 1999 Employer: Ortho Clincial Diagnostics, A Johnson and Johnson Company Title: Executive Director R&D Program Management Department: R&D - New Product Development Responsibilities: World-wide functional responsibility within a matrix R&D organization for providing project/program management capability for 50-100 current product development initiatives
emanating from this $900M+ organization which develops, manufactures, and sells in-vitro
diagnostic reagent and instrument systems to the hospital, commercial clinical laboratory, and
blood donor sectors. Performance management responsibility of the Program Management
Group which managed over $100M in annual R&D activity.
Years: 1992 to 1997 Employer: Eastman Kodak Company Title: Program Mananger Department: R&D - New Product Development Responsibilities: Reporting directly to the Vice President of R&D, was responsible for the development and
commercialization of a new platform product for the in-vitro diagnostics market, a fully
automated, random access, complete blood analyzer system with reagents, which was heralded at launch as the most reliable system developed by the company. Continued in position following the 1994 acquisition of the Clinical Products Division of Eastman Kodak by Johnson and Johnson.

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