Intellex Acquires Expert by Big Village

We're thrilled to announce that Intellex has acquired Expert by Big Village, effective March 22, 2024. This strategic move enhances our capabilities and strengthens our commitment to delivering exceptional solutions to our customers.

Stay tuned for more updates on how this acquisition will benefit our clients and experts.

For inquiries or more information, please contact us at info@intellex.com.

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Expert Details

Insurance Claims

ID: 737987 Georgia, USA

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Insurance Claims Expert, multi-lines, specializing in commercial and residential property claims. His work includes service for Carriers and Policyholders. He has testified more than 20 times in total as either a retained expert or a non-retained expert, and via Affidavit, Deposition, or live courtroom testimony, offers expert services nationally.

30 years experience in multi-lines claims including Adjuster-In-Charge, owner of three (3) claims processing firms, and having declined Claims Manager and Regional Management positions. Can process any claim 360°: Commercial Property, Condominium, Construction Defects, Equipment/Mechanical Breakdown, Business Interruption, Residential Dwelling, Manufactured Housing, Sinkhole, Mold, Fire Investigation and Adjustment, Environmental/Pollution, Property Liability, Catastrophe Losses: Hurricanes, Tornadoes, Total Losses, Alternative Dispute Resolution: Appraisal, Mediation; Product Liability, General Liability, Professional Liability, Harassment, Casualty Bodily Injury, Fatalities, Murder/Homicide, Attempted Murder, Weapon Assault, Auto Liability, Auto Physical Damage, Personal Injury Protection (PIP), Cargo, Workers Compensation Liability, and strong Claim/Court Litigation since 2012. Settlements from thousands to multi-millions of dollars. Have trained/taught/advised/consulted for State Regulators, Attorneys, Judges, Claims Managers / Supervisors, Adjusters, Staff Representatives, Agents, Contractors, and others. Conduct Jury Education in live courtroom testimony, and in Federal Reports, depositions, and Affidavit. Completion of courses approximating 500+ hours of Continuing Education including with Board Certified Adjusters, CPCU and General Adjusters, Attorneys, Judges, Engineers, Scientists, Contractors (advanced), and different Experts.

QUALIFICATIONS:
• Bachelor of Science in Management Studies, University of Maryland Global College (UMGC).
• PGA (Executive Property General Adjuster – EGA, level 7 pinnacle elite); CGA (Casualty General Adjuster) 1
• SME (Subject Matter Expert: Federal and State Courts; Claims Processing, Standards, and Appraisal)
• Litigation Professional (CFLC pending)

Began Insurance Adjuster training in 1986. Have handled claims on-site in Maryland, Virginia, Washington DC., Arizona, Florida, Georgia, North Carolina, Kentucky, South Carolina, Tennessee, Alabama, Indiana, Louisiana, and Mississippi. Satellite work in West VA, Illinois, Nevada, Colorado, and Oklahoma.

Developed from Adjuster to Sr. Adjuster, advancing to General Adjuster in 2005 (a General Adjuster, or “GA”, is an industry classification of 1st-level Expert devoid of Judicial Qualification), to PGA & CGA (page 1) in 2009, Master General Adjuster in 2013 (a Master General Adjuster is a multi-lines Property & Casualty Adjuster, or PGA & CGA combined, from achieving a required 4th-level P or C Adjuster ranking [being a 1st-level General Adjuster] to a 7th level), was honored as Executive General Adjuster (EGA) in 2016 (EGA is the pinnacle, the highest or level-7 Adjuster ranking attainable in the industry). 3 Considered Elite Specialist. Prior Claims Representative for Carriers. Experience with Property, Casualty, and Workers' Compensation claims. Personally recommended by select Attorneys and Adjusters for skills, to provide expertise, and to assist Attorneys in litigation and prepare for Trials. Judicial Affirmation: State Court qualified Expert in 2015; U.S Congressional Federal qualified Expert in 2016.

He is a Subject-matter Expert on the Appraisal Process for disputed claim settlements, and he has testified in both Federal and State Courts regarding proper and improper claims applications relative to Industry Standards of Practice and Care, appropriate claims processing, and in part the distinction between Experts and non-Experts. Expert has never been impeached despite Motions in Limine attempting it. His CV provides his credentials and is available to include a list of cases with his Expert involvement.

Education

Year Degree Subject Institution
Year: 1997 Degree: BS Subject: Management Studies and Business Institution: University of Maryland Global College

Work History

Years Employer Title Department
Years: 1985 to Present Employer: Undisclosed Title: Insurance Claims Expert Department: U.S. Accredited Expert - Claims & Appraisals
Responsibilities:
Own and operate several firms where Expert specializes in Property Claims handling for both Consumers and Insurance Carriers. Offers a variety of services including as an Adjuster, Arbitrator, Appraiser, Estimator, Umpire (an Appraisalist Judge advanced-level), Consultant, Expert Witness, Litigation Professional, Contractor, and related. Modestly an Elite-level U.S. Federal and State Court Qualified Expert under the 2010 Congressional Rules of Civil Procedure $26. A Subject Matter Expert (SME) regarding Insurance Claims Processing and Industry Standards of Practice and Protocol. Disputed Property insurance claims are resolved by either Appraisal or Litigation. One of the few top Appraisalists in the nation, as well as among the top few Adjusters in the country. Specialty is Appraisals, where Expert teaches/advises/consults industry professionals, and conducts Judge and Jury education in live testimony in Courtrooms. Is the Provost of own global college program, and is the Board Chairman of international trade association where Board of Governors certifies applicants for Expert classification to use in the Judicial System.

Government Experience

Years Agency Role Description
Years: 2009 to 2010 Agency: Crawford & Co. Role: Independent Contractor Adjuster for the City Municipality of Savannah, Georgia; also was assigned investigator on Nuclear Submarine base in Georgia Description: Was assigned through employer to serve as the investigating Adjuster regarding Property and Liability issues involving citizen injuries and property losses. Was also assigned to investigate a Worker's Compensation claim involving the death of an employee on a Nuclear Submarine Base, where Expert was granted a U. S. Federal Security Clearance in 2009.

Career Accomplishments

Associations / Societies
• Honorary Member of the Georgia Sheriff’s Association. (Former member – Florida Sheriff’s Association)

Member of:
- American Bar Association – Expert Committees (ABA), American Arbitration Association (AAA)
- Society of Certified General Adjusters (SCGA)
- National General Adjusters Association (NGAA)
- Claims and Litigation Management Alliance (CLM)

Former member of:
- Board of Directors Georgia Association of Public Insurance Adjusters (GAPIA)
- National Association of Public Insurance Adjusters (NAPIA)
- American Association of Public Insurance Adjusters (AAPIA)
- National Society of Professional Insurance Investigators (NSPII)
- Southern Loss Association (SLA)
- Orlando Claims Association (OCA)
- Arizona Insurance Claims Association (AICA)
- Property Casualty Claims Professionals (PCCP)
- Workers Compensation Claims Professionals (WCCP)
- Association of Insurance Compliance Professionals (AICP)
Licenses / Certifications
Professional Designations: Registered General Adjuster (RGA: Peer-rated EGA elite level [Executive General Adjuster]), Certified General Adjuster (CGA), Associate in Claims (AIC), Accredited Claims Adjuster (ACA) via Florida University System of national standards; Certified Claims Adjuster (CCA), Property Claims Law Associate (PCLA), Legal Principles Claims Specialist (LPCS), HAAG Engineering Certified Roof Inspector: Residential & Commercial (HCI-R/C), Certified Mold Specialist (CMS) Inspection and Remediation via EPA, Certified Mold Inspector (CMI) via OSHA, Certified Mold Remediator (CMR) via IICRC, affirmed CPCU matriculation/coursework (CPCUcand), Certified Claims Professional candidate (CCPc), Advanced Claims Professional candidate (ACPc), Fire and Smoke Restoration Technician (FSRT), Anti-Microbial Remediation Technician (AMRT — Catastrophe micro-biological hazardous materials exposures), and Water Restoration Technician (WRT) Certified via IICRC. Federal OSHA and EPA Certified in Asbestos. Windstorm Insurance Network Professional national designation (WINDP). Certified Property Appraiser & Umpire (CPAU). Certified Property Loss Appraiser / Umpire (CPLA & CPLU), Universal Claims Certification (UCC). Certified Forensic Litigation Consultant (CFLC).

Certifications: FEMA National Flood Insurance Program Adjuster; Commercial Business Interruption; Florida Windstorm Underwriting Association (FWUA): Commercial and Residential property, Manufactured Housing; Earthquake via KMC; Windstorm Insurance Network: Umpire Certification Level II — advanced Claims Dispute Resolution; Certified Premier Appraisalist; Certified Arbitor (Aribrator / Arbiter).

License: Adjuster: multiple States, single or dual Licensee by State as Public Adjuster and/or Independent Adjuster. Do or have held licenses in GA, FL, SC, NC, AL, TN, VA, KY, OK, NV, AZ, CO, TX, LA, and MS. Construction Contractor's License; General Contracting Consulting Company: Georgia.
Professional Appointments
Expert is appointed as an Appraisalist on disputed residential and commercial claims about every month of any year, and nationwide. He has cases existing in multiple States currently.

Board Chairman: World Association of Professional Indemnifying Appraisalists (WAPIA).
Awards / Recognition
Expert is the equivalent of being a Board Certified Expert Adjuster by two (2) Certifying Boards. Peer reviews consider his talent at the pinnacle of availability.
Medical / Professional
Expert formerly was a Casualty/Liability Adjuster, where he handled Personal Injury claims, including medical evaluations. He stopped doing Casualty in 2010, but practiced from 2002.
Publications and Patents Summary
Expert is currently writing four (4) books on Adjusting and Appraisals, but they are not yet completed. Developing a course of study that will be the most advanced and unique program of study in the country if not the world. In Expert's experience, no one else has acquired the Elite-level expertise that he has pursued for years. Now, he plans to teach it internationally through global programs. Alternative Dispute Resolution has become a heavily litigated and of increasingly regulated concerns, where he has prevailed against two (2) State Governments who lacked the understanding to apply laws correctly until he had Judges advise them that Expert was right, and they were wrong. Expert is a consultant to a few State Governments, and is highly recommended by Government as among the few best practitioners there is in the marketplace.

Additional Experience

Expert Witness Experience
Expert has testified as an Expert in Federal and State Court about 22 (twenty-two) times, and is a Litigation Consultant helping Attorneys prepare for trial about 5-10 time per year, and in different States.

• Approved for United States Federal Military Security Clearance in 2009 (Nuclear Submarine Facility).
• Prior Municipality representation as Insurance Expert.
• Worked with Law Enforcement agencies including City Police Dept's, County Sheriff's Offices, State Patrol Offices, Federal ATF, Fire Depts investigators and Fire Marshals, Environmental Protection Agency, etc.
Training / Seminars
Expert has earned over 500 hours of Continuing Education credit.
Provost: Appraisal International Graduate Collegia (AIGC college).
Marketing Experience
Expert does own marketing, and utilizes professional marketers to some degree.
• Featured guest: 2021 – 2022, “Ask the Expert” radio shows on I-Hart Radio talk radio.
Other Relevant Experience
Expert conducts a Radio Show every month to educate the Public about proper Claims Practices. He is booked through the rest of this year, 2022, as he was requested to continue when initial contract expired.

Fields of Expertise

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