Expert Details

Expert in Linux, iPhone, Android, VoIP, PSTN, Telephony, OSS/BSS, Device Management, Provisioning, Technology Dev

Expert ID: 730324 North Carolina, USA

Request Expert

Highly accomplished Senior Technology Manager with over 25 years of experience demonstrating success in planning, developing and executing technology strategies to promote organizational growth by utilizing emerging technologies. Consistently recognized to improve organizational effectiveness and efficiency through leadership to realize cost savings, accelerate performance and sustain strategic flexibility for the organization. Extensive experience leading in-house and outsourced development teams providing technical and business leadership.

A builder of high performance teams and a natural leader, mentor and motivator who thrives in environments requiring a high level strategist and a big picture thinker. Proven Project Management skills utilized in driving profitable and cost effective collaboration between IT and critical business functions executing company VoIP and wireless strategy.

• A seasoned IT Professional who enjoys the synergies of idea exchange, collaboration and shared learning. A creative problem-solver with a strong interest in new technologies and approaches that is both customer and end-user focused. Extremely reliable, possessing a strong work ethic and a dedicated team player.

• Technically savvy and a quick study in bleeding edge technology; able to quickly assess and utilize the appropriate response to meet the specific needs of the business. A welcome addition to any team, ready, willing and able to function in any role necessary to ensure project success and on-time project delivery.


Hired to perform systems administration and troubleshooting operations. Designed and implemented various support systems and operating tools. Provided training to data center personnel and installed hardware equipment.CitiCorp N.A. 1992 – 1995; RMC Research 1989 – 1992; Ogilvy & Mather 1989; Medical Computer Systems Planning 1988 – 1989; AT&T Customer Information Management 1988; AT&T Communications 1984 – 1988

Expert may consult nationally and internationally, and is also local to the following cities: Charlotte, North Carolina - Greensboro, North Carolina - Winston Salem, North Carolina - High Point, North Carolina - Asheville, North Carolina - Gastonia, North Carolina - Concord, North Carolina - Greenville, South Carolina - Johnson City, Tennessee

Request Expert

Education

Year Degree Subject Institution
Year: 1981 Degree: BS Subject: Computer Science Institution: New York University

Work History

Years Employer Title Department Responsibilities
Years: 2017 to Present Employer: Undisclosed Title: Consultant Department: Responsibilities: • Used WebRTC API and Radisys SBC for a custom-built audio/video conferencing system using PHP, Java,and Javascript with Oracle Database
• Identify, communicate and mitigate architecture risk
• Adhere to architectural standards and principles. Request exceptions and changes to standards to meet business needs
• Written Architecture LLD and HLD documentation
• Strong open source web development (Java, Javascript/nodejs, C/C++,PHP) expertise
• Distributed system development framework experience (Akka, SpringBoot, Reactor)
AWS SDK Interaction with Cloud APIs
• Microservices architecture and domain driven design.
• Cloud Application Design
• Patterns and frameworks (Container and Container Management frameworks. (for e.g. Docker, Kubernetes, Swarm
• API based Development and tools (Blueprint, RAML, Swagger)
• Proficient in NoSQL and Relational Databases.
Years: 2015 to 2016 Employer: Bank of America Title: VP Architecture Department: Responsibilities: • Reviewed and recommended risk mitigation for Cisco Unified Call Manager and other systems security patches.
• Integrated Skype/Office 365 with Cisco CUCM routing thru Microsoft approved Cisco SME
• Worked with E911 architects to implement alternative to Cisco CER emergency service with Intrado.
• Minimized Cisco Infrastructure use and presented t to upper management
• Implemented conversion from LDAP to Secure LDAP to synchronize Cisco user directory.
• Create strategic solution architectures including target blueprints, options, roadmaps, business cases and impacts
• Responsible for researching Session Routing for the bank heterogeneous environment (Cisco, Avaya, IPC).
• Architect and design end to end solutions (custom, commercial products) to meet business needs and architectural principles
• Own and create architecture deliverables and integrate these with other project deliverables
• Create strategic solution architectures including target blueprints, options, roadmaps, business cases and impacts
• Adhere to architectural standards and principles. Request exceptions and changes to standards to meet business need
• Integrated Avaya ACM(Red) with Cisco SME.
• Responsible for developing Cisco & Skype soft-phone design.
• Assisted Trader Voice group with front room dial plan and routing for IPC front/back rooms design.
• Helped with automatic fail-over plan & redundancy plans integrating
• Participated in Cisco architecture & product reviews meetings.
• Test/trial WebRTC API
• Identify, communicate and mitigate architecture risk
• Develop and share knowledge on new technologies, architecture methodologies, standards, leading practices, configuration and engineering
Years: 2015 to 2015 Employer: Bank of America Title: Consultant Department: Responsibilities: • Responsible for migration of Cisco UCM 9.0.3 to 10.5.2 and Cisco TPS
• Written Architecture LLD and HLD documentation
• Responsible minimizing cost for Cisco DSP resources.
• Presented Cisco business strategy for US, Europe and Asia regions to upper management.
• Developed and validated test plans for future Cisco implementation in different region
• Evaluate and select candidate products to solve business & functional needs.
• Create strategic solution architectures including target blueprints, options, roadmaps, business cases and impacts
Years: 2014 to 2015 Employer: Morgan Stanley Title: Consultant Department: Responsibilities: • Perform evaluation of Cisco, Avaya, Microsoft in UCC deployment resulting and selecting IPT for world-wide enterprise
• Microservices architecture and domain driven design.
• Cloud Application Design
• Patterns and frameworks (Container and Container Management frameworks. (for e.g. Docker, Kubernetes, Swarm\
• API based Development and tools (Blueprint, RAML, Swagger)
• Proficient in NoSQL and Relational Databases.
• Distributed system development framework experience (Akka, SpringBoot, Reactor)
• Using AWS API AMI API, EC2,Computing & Storage, Backup & Recovery
• Responsible for presenting ACME strategy to engineering and upper management.
• Used with Polycom VVX series phones and their interop with Cisco, Lync, Avaya.
• Worked with Operations, End User Computing & Voice engineering to create design & world wide deployment designs supporting wealth management & ISG banking of over 80K+ end-users.
• Architecting session management, conferencing and call recording systems.
• Implemented Java and WebLogic container strategy
• Used WebRTC Javascript API and host based transcoders from VP8 to E20 Cisco Video Conferencing unit.
• Create strategic solution architectures including target blueprints, options, roadmaps, business cases and impacts
• Responsible for researching Session Routing for the bank heterogeneous environment (Cisco, Avaya, IPC).
• Written Architecture LLD and HLD documentation
• Presented Cisco business strategy for US and Europe and Asia regions to upper management.
• Strong experteese in C++, Java, PHP, Javascript
Years: 2012 to 2013 Employer: Thrupoint, Inc. Title: VP Solutions Architecture Department: Office of the CTO Responsibilities: • Responsible for both strategic and tactical deliveries of session management, unified communications and WebRTC solutions using Thrupoint core product and SDK.
• Microservices architecture and domain driven design.
• Cloud Application Design
• AWS IOT message broker, authentication and device API
• Patterns and frameworks (Container and Container Management frameworks. (for e.g. Docker, Kubernetes, Swarm
• API based Development and tools (Blueprint, RAML, Swagger)
• Proficient in NoSQL and OOA Databases.
• Worked with customers to define requirements and turn them into actionable solution architecture, installation plan and resources needed on both sides to implement the solution. ]
• Created the development of SoW, Business and Functional requirements documentation leading to product planning, installation and trial.
• Created reference architecture for Java based solutions into large financial organizations. (JPMC, AMEX, Citi, BoA/ML, MetLife, AIG, TD).
• Designed video conference with SIP MCU (Polycom RealPresence Group 500) and Cisco TPS
• Liaison with Security/ IT architects of various enterprises to deploy security approved architecture into enterprise DMZ and “green zones” by mitigating and eliminating security risks.
• As video SME created internal white papers and set expectations with customers/partners in regards to overall video experience.
• Written Architecture LLD and HLD documentation
• Worked with technical leadership to help develop and deliver global UCC strategy and architecture.
• Strong experteese in C++, Java, PHP, Javascript
Years: 2010 to Present Employer: Undisclosed Title: Chief Technology Officer Department: Responsibilities: Designed and developed Android and iPhone software to establish video communication over VoIP network. Applications were self-configured by attaching to Configuration/Provisioning Server and capable of self-adjusting the bandwidth required for a video conversation to maintain good quality session. Perform detail study of Android 2.1,2.2 and 2.3 multi-media framework and determined that existing android environment is not capable to perform video communications at these releases. Implemented Video Mail and Video SMS application as an integrated mobile application suite. Applications were capable to work with Motorolla, HTC, Dell, Samsung and a few off-brand Android devices as well as interoperable with Cisco, Polycom and Tandberg,WorldGate video phones.
Years: 2006 to 2010 Employer: Title: Chief Technology Officer Department: Responsibilities: Managed offshore product development teams creating new network devices. Evaluated and selected core network components and enhanced customer experience with zero-touch customer equipment configuration. Enforced compliance between Broadsoft Softswitch and consumer/business edge devices to support basic and enhanced service features. Minimized customer support calls using tools to assist Tier-2/Tier-3 in efficient problem resolution.

• Designed and deployed a geographically redundant VoIP voice and video network in the US and Europe supporting over 200,000 devices.
• Increased revenue and expanded ACN’s product line using OEM/ODM relationships with vendors in China, Korea and Taiwan.
• Designed and Implemented Android and iPhone applications for voice communications using VoIP network.
Years: 2001 to 2006 Employer: Title: Chief Technology Officer Department: Responsibilities: Managed a team supporting 24/7 availability of the production network consisting of over 300 heterogeneous nodes (Solaris, Linux, Cisco, Win/XP and Win/2000 Servers). Managed outsourced development teams located in Uzbekistan, Philippines and US developing IP gateway capable of compressing 28 T1 using Natural Microsystems VoIP cards. Increased company visibility by presenting at Industry Conferences.

• Decreased company expenses using efficient VoIP least cost routing with other VoIP termination carriers.

• Expanded company business into international markets of United Kingdom, Greece, Russia and Italy.

• Facilitated business developments and strategic relationships with technology partners Sun and Cisco.

• Improved company point of sale and distribution using industrial strength mobile devices.

• Increased company’s profits by converting existing PSTN switches into VoIP gateways.
Years: 2000 to 2001 Employer: Title: Voice & Data Network Architecture Department: Responsibilities: Created voice and data network design and architecture to handle origination and termination of VoIP traffic between partners. Designed and implemented network discovery protocol, built on top of SIP RFC, allowing multiple components to register themselves with distributed repositories. Performed evaluations of vendors Cisco, Lucent, Juniper, Riverstone and Marconi. Wrote detailed comparison analysis of high-end routers (OC-192) using MPLS core with ATM/Frame Relay edges used in the network.

• Established business relationships and handled contract negotiations with Genuity, iBasis, Broadwing, Level3 and others.

• Improved network redundancy by designing and implementing disaster recovery policies and procedures.

• Established maintenance and escalation procedures to quickly address and resolve network outages.
Years: 1998 to 2000 Employer: Title: Chief Technology Officer Department: Responsibilities: Managed company technical direction supervising a team of over 20 developers. Provided architecture design for the new implementation of a high-density VoIP gateways and Softswitches. Participated in design meetings with China Unicom and China Telecom R&D groups. Negotiated with a leading Chinese hardware manufacturer deploying the Softswitches, gateways and application servers in the China Unicom and China Telecom networks.

• Designed and Implemented one of the first “Click-to-Dial” Web applications deployed in help centers by support specialists.

• Built strategic partnerships and joint ventures with Lucent, Avaya, IBM, Dynamicsoft, Tundo, TTI and Snowshore.

• Created VoIP network in seven major cities in South Korea for intra country and international dialing.

• Built data center collocation facility and service bureau used by customers.

• Delivered VoIP Solution to Huawei development labs in Beijing.
Years: 1993 to 1998 Employer: Title: VP Research and Development (Co-Founder) Department: Responsibilities: Developed distributed architecture callback and debit card systems designed to be used for the small interconnect and alternative network providers. Participated in installation and implementation worldwide. Designed Global Clearing House for small interconnect and other service providers. Migrated the existing system written in C to C++. Implemented network and inter-process communications classes in C. Originated and participated in many inter-operability testing with various VoIP vendors during protocol bake-offs.

• Acted as speaker at Pulver and TMC VoIP developer Conferences presenting plans for next generation VoIP/FoIP gateways and Softswitches at these conferences.

• Developed customer premise billing and administration system.

Additional Experience

Training / Seminars
Provided training to data center personnel and installed hardware equipment.
Vendor Selection
Expert has been involved in deal negotiations with LG, SK, Korea Telecom, Huawei, China Telecom, China Unicom and other government and private organizations at the top level. He has been involved in building strategic relationships with Cisco, Sun, Riverstone, Ubiquity and other vendors that were used in the deployments world wide.
Marketing Experience
Expert brings over 25 years of experience ranging from facilities planning and network architecture, software design and development, deploying operational support system (OSS) for front and back office, and leading software development teams to successful deployments. In the past 17 years he has been involved in telecommunications industry. Expert has seen and helped this market grow from traditional public telephone network into the next generation network we have today. He has been working with other technical leaders and visionaries in the industry to shape this network by proposing open standards and open architecture solutions that allows multiple vendors to co-exist and co-operate providing best of breed solutions to our end users.
Other Relevant Experience
Linux/Unix • Solaris • Windows • Oracle • Sybase • C++ • C • Java • SQL • Perl • PHP
VoIP (H.323/SIP, H263, H264)

Fields of Expertise

Request Expert

Dev Tool:

Request: expert/linux-iphone-android-voip-pstn-telephony-oss-bss-device-management-provisioning-technology-dev
Matched Rewrite Rule: expert/([^/]+)(?:/([0-9]+))?/?$
Matched Rewrite Query: experts=linux-iphone-android-voip-pstn-telephony-oss-bss-device-management-provisioning-technology-dev&page=
Loaded Template: single-experts.php