Expert Details

Expert in Operations Manager / Chief Marketing Strategist

Expert ID: 735813 Florida, USA

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Expertise in digital marketing, branding, web design and recruiting.
Expert mainly provides virtual call center services, digital marketing, and business consulting services to businesses in South Florida and around the country. Many of these businesses are considered to be Fortune 500. Expert has immense experience with managing the branding and advertising design. He is also a certified business consultant ready to take businesses to the next level.

B2B Services
Digital Marketing and Business Consulting

Industries that Expert services:
• Internet/Cable
• Roadside Assistance
• Financial/Tax Software
• Cruise Lines/Travel

Education

Year Degree Subject Institution
Year: 2016 Degree: MBA Subject: Marketing Institution: Lynn University
Year: 2007 Degree: Bachelor of Science Subject: Interactive Media Design Institution: Art Insitute of Fort Lauderdale

Work History

Years Employer Title Department Responsibilities
Years: 2019 to Present Employer: Undisclosed Title: Local Coordinator Department: Responsibilities: - Conducting interviews, events, and orientations for prospective and existing host families
- Assisting and placing foreign exchange students with host families
- Help families through the application and selection process
Years: 2017 to 2019 Employer: Aflac Title: Account Executive / Benefits Consultant Department: Responsibilities: - Use the power of social and in-person networking to reach CEOs, business owners and HR managers to determine which voluntary benefits programs suit their employees best
- Make a difference by connecting with existing policyholders to provide service and support
- Build and maintain client relationships by working the Aflac Way
Years: 2016 to Present Employer: Undisclosed Title: Operations Manager/Chief Marketing Strategist Department: Responsibilities: Owner of a consulting firm which is a multi-service agency offering virtual solutions for small and large businesses in the South Florida area and around the country. These solutions include virtual call center staffing and training for Fortune 500 companies. Work at home customer service opportunities are always available. Also offer digital marketing and business consulting services to area businesses.
Years: 2017 to 2018 Employer: BDS Marketing, LLC. Title: Assisted Sales Representative Department: Responsibilities:
Years: 2016 to 2018 Employer: Odyssey Online Title: Editor In Chief Department: Responsibilities: - Managing a staff of 10 writers and making them accountable in writing one article a week for a national online publication with 30,000 page views a day
- Responsible for keeping up with social media marketing analytics for these articles and meeting monthly goals for these analytics
- Responsible for recruiting and retaining writers
Years: 2016 to 2017 Employer: Braathe Enterprises Title: Project Manager/Marketing Intern Department: Responsibilities: - Collaborated with web and project management team to develop strategies on how to brand and promote client websites
- Lead team of web and graphic designers to initiate how to create leads for Braathe Enterprises and their clients
- Optimized landing pages for improved SEO
- Participated in weekly calls with CEO to discuss marketing strategies
- Did market research and copy writing to create proposals that would improve SEO and attract more traffic for site
Years: 2015 to 2016 Employer: InSource Title: Board Member / Social Media Manager Department: Responsibilities: - Manage and create relevant content to be used on major social media sites to develop brand awareness, generate inbound traffic
- Collaborate with board members and design team on a weekly basis to brainstorm goals associated with their social media strategy
- Responsible for creating and managing content used to promote company sponsored events and fundraisers through their social media platforms
- Responsible for implementing engagement strategy for potential members and current members
- Analyzing social media strategy results using Google Analytics, Hootsuite and reporting results back to board members
Years: 2013 to 2018 Employer: Lyfe Story Entertainment Group LLC Title: Creative Communications Director Department: Responsibilities: - Create and manage marketing plans
- Manage marketing budget
- Established relationships with other businesses to help company expand its client base
- Create marketing material to promote at events
Years: 2013 to 2015 Employer: Boys and Girls of Tomorrow with Purpose Title: Administrative Assistant/Marketing Coordinator/Design Consultant Department: Responsibilities: Assisted in executing marketing strategies to promote non-profit company in the community by:
- Creating marketing communications such as flyers, brochures, websites, t-shirts and other promotional materials
- Collaborated with the CEO in posting these materials on social media sites
- Participating in promotional events such as networking events, community events and workshops to create awareness about company vision
- Aggregating collateral from these events to create and write copy for their upcoming newsletter
- Researching ideas and locations for their next events
- Brainstorming ways to market these events to both consumers and businesses
Years: 2012 to 2014 Employer: La Bonita Kidz and Teenz Title: Web and Graphic Design Project Manager Department: Responsibilities: - Responsible for managing all graphic web and social media projects which include producing marketing materials to promote company standards and ideals
- Oversee design team and make sure they complete projects with the utmost quality and within deadline
- Participate in company events that may involve recruitment
- Consult with CEO and VP on coming up with company marketing strategy
Years: 2012 to 2014 Employer: Concept Solutions Title: Art Director Department: Responsibilities: - Responsible for managing all graphic, web and social media projects which include producing marketing materials to promote company standards and ideals
- Consult with CEO and VP on coming up with company marketing strategy
Years: 2007 to 2013 Employer: American Debt Counseling Title: Lead Web Developer/Graphic Designer Department: Marketing/Web Design Responsibilities: Collaborated with marketing manager, CEO to produce company marketing materials such as:
- Brochures/ business cards
- PowerPoints presentations, print/email newsletters
- Posters, websites, flyers, magazines, catalogs
- Web banner ads, flash presentations
- Daily management/maintenance of company internet/intranet sites
- Collaborated with outside vendors in establishing relationship with for design needs
- Involved in B2B purchasing decisions regarding in-house printing/finishing equipment
- Consulted with media and other promotional companies in achieving marketing goals
- Collaborated with programmers to assist in designing company UI sites
Years: 2006 to 2011 Employer: Best Recycling Title: Freelance Web Designer Department: Responsibilities: - Used client collateral to design and develop client's website
- Responsible for updating site based on frequency of client changes (as needed basis)
- Maintained site
- Software Used: Photoshop, Flash/Actionscript, Fireworks, HTML, CSS
Years: 2006 to 2007 Employer: Develop Africa Title: Freelance Graphic/Web Designer Department: Responsibilities: Develop Africa-
- Created design templates to update clients website
- Created new logo for Develop Africa's corporate program
- Update site/graphics based on frequency of client changes (as needed basis)
- Software used: Photoshop, Fireworks, Illustrator, CSS
Years: 2005 to 2007 Employer: Cendyn Title: Eproposal Specialist Department: Responsibilities: - Created graphics and other content using industry standard software
- Updated eProposal's according to client specifications
- Responsible for troubleshooting and maintaining eProposal's within a timely fashion
- Software used: Photoshop, Flash/Actionscript, Dreamweaver, HTML, CSS, Javascript, Beginner Level ASP (they have an ASP backend)

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