Intellex Acquires Expert by Big Village

We're thrilled to announce that Intellex has acquired Expert by Big Village, effective March 22, 2024. This strategic move enhances our capabilities and strengthens our commitment to delivering exceptional solutions to our customers.

Stay tuned for more updates on how this acquisition will benefit our clients and experts.

For inquiries or more information, please contact us at info@intellex.com.

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Expert Details

Outsourcing, Professional Services Firms

ID: 723473 North Carolina, USA

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25+ years of outsourcing including manufacturing, Information Processing, Contract Programming, Application, Indian Offshore and Business Process Outsourcing experience. Market, Sold and Delivered many outsourcing deals. Today, Expert's on retainer with Employer (an investment firm) providing Outsourcing trends and insight to the investment community.

25+ yrs of consulting in many different operations and industries. Most recently, Expert was responsible for all of the operations of a VC Outsourcing firm, i.e., Catalyst. He was COO.

25+ yrs of business process management which included Quality Teams, Brown Paper Flow Analysis, Simulation Tools, Simple Sigma, As-Is / To-Be assessments, requirements analysis and Disciplines of Market Leaders, i.e. Reengineering the Corporations.

25+ yrs of Quality Teams, JIT/Kan Ban, As-Is / To - Be Assessments, Simulation Tools, Brown Paper Flow Analysis, Simple Sigma, Disciplines of Market Leaders and Reengineering the Corporation. Additionally, Expert's reengineered many firms while acting as a consultant.

Most recently reengineered Catalyst as COO. Additionally, Expert utilized Hammer's Reengineering the Corporation and Disciplines of Market Leaders concepts. He used process simulation tools and Brown Paper Flow, Quality Teams, and Simple Sigma, i.e.,a version of Six Sigma.

While at EDS, HP, Oracle and IBM, Expert built strong cross functional teams.

While at IBM (who was now for coining "e" business, Expert facilitated many executive sessions on Ebusiness.

While at IBM and Cognizant, Expert built and delivered Offshore Application outsourcing/engineering projects.

Utilizing Quality Teams, Brown Paper Flow Assessments, Simulation Tools, JIT/Kan Ban, Simple Sigma, Grass Roots Process Improvement and Reengineering and Disciplines of Market Leaders Concept, Expert drove process assessments. Most recently as COO of an outsourcing firm, he completly drove process assessments across the enterprize.

Utilized Hammer and Champy's reengineering concepts to drive change in many firms and industries. Additionally, Expert used the concept of Disciplines of Market Leaders and Simple Sigma (a version of Six Sigma)and Grass Roots Process Improvement to reengineering businesses. Most recently he completly reengineered Catalyst (an outsourcing firm) as COO.


Responsible for selling and managing industrial practice in the Eastern Region. Sold and managed (Program level) the Siemen’s E-portal engagement for Siemens Westinghouse Power Generation. This involves working with Senior Siemen Executives and IBM Practices Executives to assure business defined objectives were achieved. Selling and managing this engagement assisted IBM software to “pull-through” 50 million in additional software licenses. Responsible for all Operations and P&L for (200) professionals. Within the first year Expert - Opened (2) branches/Closed (2) branches. Established Human Resource and Corporate Recruiting departments including compensation plans, practice areas, career tracks and supporting systems. Implemented “margin based” compensation plans for Managing Directors, System Architects / Practice Managers and introduced “shadow revenue” to promote cooperation. Purchased and or built SDLC (System Development Life Cycle); Estimating Tool; Sales / Delivery and qualifying Balanced Scorecard. Established Service Offerings in System Development, Maintenance / Support and QA. Developed partnership with SAS Institute and assisted and advised in the development of the Sales organization. Hired CFO, VP of Corporation Recruiting and reengineered the “Cycle Training” program designed to “retool and train” IT resources. Presented financial results and internal / external projects to Board of Directors each month. Supported JP Morgan Chase, Aramark and Citibank engagements.Remington Arms and Oakwood Homes - E business initiatives.Applied Materials Oracle implementationArmco Steel, Dayco Products and Stolle Corp. ERP/Outsourcing engagements

Education

Year Degree Subject Institution
Year: 1984 Degree: BBA Subject: Business Management Institution: Northwood University
Year: 1979 Degree: AA Subject: Advertising Institution: Northwood University

Work History

Years Employer Title Department
Years: 2004 to Present Employer: Undisclosed Title: Independent Consultant Department: Retained Consultant
Responsibilities:
Provide IT / Outsourcing trends and direction to investors at Employer (an investment firm)
Years Employer Title Department
Years: 2005 to 2006 Employer: Catalyst IT Services Title: COO Department: Alternative to Offshore Outsourcing
Responsibilities:
Catalyst IT Services – COO – (largest US alternative to offshore outsourcing). (7/2005 to 4/2006). Responsible for all Operations and P&L for (200) professionals. Within the first year Expert - Opened (2) branches/Closed (2) branches. Established Human Resource and Corporate Recruiting departments including compensation plans, practice areas, career tracks and supporting systems. Implemented “margin based” compensation plans for Managing Directors, System Architects / Practice Managers and introduced “shadow revenue” to promote cooperation. Purchased and or built SDLC (System Development Life Cycle); Estimating Tool; Sales / Delivery and qualifying Balanced Scorecard. Established Service Offerings in System Development, Maintenance / Support and QA. Developed partnership with SAS Institute and assisted and advised in the development of the Sales organization. Hired CFO, VP of Corporation Recruiting and reengineered the “Cycle Training” program designed to “retool and train” IT resources. Presented financial results and internal / external projects to Board of Directors each month. Supported JP Morgan Chase, Aramark and Citibank engagements.
Years Employer Title Department
Years: 2004 to 2005 Employer: Cognizant Technology Title: Partner Department: Offshore Outsourcing
Responsibilities:
Responsible for leading sales pursuits within the practice. Additional responsibilities include marketing, risk assessments, account planning, presenting solution offerings via trade shows, mentoring / training workforce and creation of new service offerings, e.g., “Simple Sigma” and Seatab’s Pivotlink DW/BI solution.
Years Employer Title Department
Years: 1998 to 2003 Employer: IBM Title: Principal / Partner Department: Business Consulting Services
Responsibilities:
Practice Executive - Automotive / Manufacturing. Responsible for growing Automotive / Manufacturing Consulting Practice. Successfully managed team of 15 Sales, Marketing and Senior Managers. Practice revenue increased from (80m to 147m) dollars. Responsibilities included leveraging client teams and partners to devise integrated solution to solve complex business problems. This was accomplished by creating and selling services offerings, e.g., ServiceAfterSales, Remote Monitoring, Smart Call Centers and Outsourcing.

Industrial Practice - Eastern Region. Responsible for selling and managing industrial practice in the Eastern Region. Sold and managed (Program level) the Siemen’s E-portal engagement for Siemens Westinghouse Power Generation. This involves working with Senior Siemen Executives and IBM Practices Executives to assure business defined objectives were achieved. Selling and managing this engagement assisted IBM software to “pull-through” 50 million in additional software licenses. Ranked in the top 5% of all Partners. Achieved 115% of personal and 101% of Regional Sales Team objectives. Team consisted of (80) Consultant, (3) Project Managers, (2) Client Sales Representatives and (2) Administration professional. Additional consulting assignments included Capital One, Mustang Venture Capital Group and Electrolux Financial Services.

Midmarket - Supply Chain Practice. (1998-1999) Responsible for marketing, developing, selling consultative solutions to the Small and Medium Business (SMB) marketplace. This was a “startup operation” within IBM’s Business Consulting Practice (BCS). Sales included an Oracle 11i Functional Gap Assessment, Supply Chain Management Assessment, Customer Service (Help Desk) and Forecasting/Demand Planning/Scheduling functional assessment, E-business workshop, CRM Project, Organizational Assessment, Supply Chain Management process improvement assessment and an E-business Executive Facilitation. Achieved 110% of individual and 95% of divisional objectives.
Years Employer Title Department
Years: 2003 to 2004 Employer: Keane Title: Director Department: Outsourcing
Responsibilities:
This was a contract position. Expert's role was to evaluate and close outsourcing opportunites within the SE.
Years Employer Title Department
Years: 1995 to 1998 Employer: Oracle Title: Director Department: Mfg Practice
Responsibilities:
Sell and Manage Oracles implementation and qualify all management consulting and outsourcing opportunties.
Years Employer Title Department
Years: 1990 to 1995 Employer: Cap Gemini Title: Executive Department: Outsourcing
Responsibilities:
Responsible for every aspect of the sales and delivery process including, staffing, project / program management, P&L accountability for (40-60) consultants. Assigned to accounts with no activity - within one year project revenue exceeded $6 million annually. All team deliverables were on time and within budget. Developed PC based sales / project-tracking system. Hired and trained (5) telemarketers and (3) marketing support professionals. Branch was in the top 5% 3 out of the 5 years and profitability was the highest among all US based Practice Executives
Years Employer Title Department
Years: 1985 to 1990 Employer: EDS Title: Senior Manager Department: Outsourcing
Responsibilities:
Researched, marketed, planned, and sold EDS's first Outsourcing/Information Support Center (ISC) concept to an automotive supplier of GM. Additional responsibilities included - creation of sales / delivery teams, marketing and advertising programs directed at selected lines of business within GM. Developed a Sales / Delivery system for GM’s Material Management / Minority Suppliers divisions. Assisted in the selling of the Bank One / GMAC financial management systems.

Government Experience

Years Agency Role Description
Years: 1995 to 1996 Agency: Defense Fuel Supply Role: Director Description: Managed implementation and reeng support to General staff.

International Experience

Years Country / Region Summary
Years: to Present Country / Region: Germany Summary: Sold and managed (Program level) the Siemen’s E-portal engagement for Siemens Westinghouse Power Generation. This involves working with Senior Siemen Executives and IBM Practices Executives to assure business defined
Years: to Present Country / Region: Brazil Summary: Additional engagements included - Globalization/Localization effort for Oracle Application release 11.0 Brazil, Operational Outsourcing Assessment, and Program Management Assessment for Fortune 100 Service firm, System Integration engagement

Career Accomplishments

Associations / Societies
Employer (an investment firm)
Awards / Recognition
John Young (former president of HP) recongized Expert for innovative ideas.

Additional Experience

Training / Seminars
25+ years with internal staff and fortune 500 customers. GM / Honda / Siemens / Catalyst and Cognizant IT staffs.
Vendor Selection
All IT related - too many to list.
Marketing Experience
Product Marketing at HP

Fields of Expertise

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