Expert Details

Expert in Power Distribution Business & Franchisee Operations

Expert ID: 729592 India

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Expert has expertise in power sector, having nearly 30 years of experience in Power Distribution and Power Generation. He was a leader in the success of first Power distribution franchisee (DF) operation in the power sector in India. Business Reengineering, Establishment of call center in Power sector, Better customer care operations, Electricity theft, Revenue Protection & recovery, Energy Audit, Power Reliability, Fleet Management, Complaint Management, Customer care operations, Implementation of Information Technology systems, and IT security are his core areas of expertise.

He was instrumental is initiating computerisation electricity distribution operations in many towns & villages in India. He is the person behind development of "ELINT Power," a total IT solution of power distribution companies to automate their power distribution operation. Elint Power is the web based product developed based on service orieneted architecture comprising of four major verticals:
Customer welcome
Metering-Billing-Cash
Customer Care
Supply Status

He has taken two years of mammoth efforts to develop this product. This product is well tested technically by recognised third party & functionally by energy auditor's association. It is now ready for launch.

Expert is an M. Tech. in Power Engineering. He has received an award from the Institute of Engineers for his reasearch on Heat transfer rate augmentation using a di-electric pole. He is a rank holder from Pune University.

He was a leader in creating an example for the first successful DF operation in India. He has implemented better operating practices, IT systems, efficient processes, economical ways for to reduce the technical & commercial losses, Safety & Security of operating team, automation of processes, decision making tool for management, processes for better customer care. This results in the reduction of break-even period by nearly three years.

He has worked with many top companies including IBM & received many awards for his achievements during his tenure. He has much reach experience in Power Plant Generation. He was instrumental in the first 210MW plant overhauling in Bhusawal, Nasik, Koradi etc. He has worked in most of the areas in power plant i.e. Turbine, Boiler, Ash Handling, Coal handling, etc. He was a team leader in turbine & boiler overhauling & plant operations.


Education

Year Degree Subject Institution
Year: 1989 Degree: M.Tech Subject: Heat Power Engineering, Institution: VRCE, Nagpur University
Year: 1992 Degree: PG DCM Subject: Computer Science Institution: Pune University
Year: 1980 Degree: B.E. Subject: Mechanical Institution: Nagpur University

Work History

Years Employer Title Department Responsibilities
Years: 2010 to Present Employer: Undisclosed Title: CMD Department: Owner Responsibilities: This company is in product development.
Years: 2007 to 2010 Employer: IBM India Pvt. Ltd Title: General Manager Department: Energy Utility Industries Responsibilities: He was responsible for Sales & Distribution of Energy Utility Industry in India. He was a solution expert & responsible for offering innovative solutions to the private & government utilities. He has participated in technology specs for RAPDRP.
Years: 1999 to 2007 Employer: Torrent Power Ltd Title: Head of IT Department: Information & Technology Responsibilities: IT solutions, Process automation.
Planning and budgeting for the enhancement of the organization’s IT infrastructure in synergy with its operations’ requirements.
As project manager, conceptualisation, design, establishing & implementation of the systems.
Evaluating technologies and applications to provide state of the art solutions.
Developing and deploying analytical tools to measure control and optimize the impact of IT on business processes.
Vendor selection to procure IT infrastructure ensuring cost efficiency and long-term post sales support.
End-to-end project management and making key decisions.
Managing the IT manpower, conceptualising training programs for the IT team and end-users.
Technology Leader in evaluating SAP (SAP ISU-CCS) project.
Implementation of Information Security policies & preparing organisation for certification.
Standardisation of IT infrastructure across organisation.
Years: 1980 to 1999 Employer: Maharashtra State Electicity Board Title: Joint Director Department: Information Technology Responsibilities: Head of software in MSEB.
Process automation.
Implementation of IT systems in Maharashtra State.

Additional Experience

Expert Witness Experience
Electricity Distribution Franchisee business - Agreement, Operation automation systems, improvement in customer care operations & operational efficiency etc.
200-210 MW coal based thermal power plant operation & maintenance.
Electricity distribution system project planning, appraisal and execution.
Sales, marketing and solutions is power sector.
Feasibility studies, formulation of IT strategies & implementation.
Providing end-to-end solution in power utility industries.
Contract management.
EPC of Call Center.
Energy economics and energy efficiency.
IT systems competency evaluation, training and change management etc.
Training / Seminars
Software Quality & Assurance;
IBM Global Sales School;
IT Security;
IBM Storage;
E-commerce;
SAP;
Quick Hits.
Vendor Selection
Vendor Agreement;
Solution stiching & skill management;
Vendors evaluation based on background;
tripartite agreements;
License agreement;
Business agreements;
Project agreements.
Other Relevant Experience
Enterprise Asset management comprising of Power Plant Operation & maintenance, Purchase, Inventory, Human Resource & payroll, Finance.
Customer Call Centre.
CRM Implementation.
Trouble Call Management, Outage Management, Queue management etc.
Electricity Billing & accounting.
Electricity sales & marketing.
Energy accounting & sales gap monitoring system.
Optimisation of T & C Losses (commercial & Technical).
Electrical network Analysis Systems.
Identifying Reliability Indices of power.
GIS.
SCADA.
System for Power Plant optimisation and Fuel accounting.
Treasury management.
Kiosk & bill payment Terminals.
Business Intelligence Systems, Messaging Systems, Intranet.
Information Security, Software Quality Control process.
Decision Making Systems, Drill Downs, Data warehouse.

Language Skills

Language Proficiency
English
Hindi
Marathi

Fields of Expertise

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