Expert Details

Expert in Printing, Printing Equipment, Engineering, and Safety

Expert ID: 734905 New Hampshire, USA

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Expert has spent a career in the printing industry progressing from R&D responsibilities through to supply chain, logistics, operations, sales and service. He has led business units focused on capital equipment systems, consumables, service and spare parts at top-tier suppliers such as Heidelberg, Presstek, and HP. He brings a wealth of market knowledge, a BSME / MBA academic foundation, and an analytical, engaged approach to any assignment.

Expert may consult nationally and internationally, and is also local to the following cities: Boston, Massachusetts - Worcester, Massachusetts - Springfield, Massachusetts - Lowell, Massachusetts - Cambridge, Massachusetts - Brockton, Massachusetts - New Bedford, Massachusetts - Hartford, Connecticut - Manchester, New Hampshire - Providence, Rhode Island

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Education

Year Degree Subject Institution
Year: 2002 Degree: Management Certification Subject: Logistics Institution: Georgia Tech
Year: 2000 Degree: MBA Subject: Operational Management Institution: New Hampshire College
Year: 1987 Degree: Bachelor of Science Subject: Mechanical Engineering Institution: University of Vermont

Work History

Years Employer Title Department Responsibilities
Years: 2017 to Present Employer: Undisclosed Title: VP of Global Operations Department: Operations Responsibilities: Responsible for Astrodyne TDI’s owned manufacturing plants in the US and China, SCM, Commodity Management, and Logistics. Spearheaded numerous parallel infrastructure projects including domestic factory consolidations and hands on strategic outsourcing of major product lines to a contract manufacturing partner in Shenzhen, China.
Years: 2017 to 2017 Employer: HP Title: Director, Commercial Business Segment Department: PageWide Industrial InkJet Responsibilities: Business owner of the $150M Commercial Business Segment within HP’s PageWide Industrial Division. Responsible for end to end profitability and product portfolio serving the worldwide Direct Mail, Publishing, Transactional, and Commercial printing sectors of the market.
Years: 2013 to 2016 Employer: Presstek Title: COO & Chief Commercial Officer Department: Executive Management Responsibilities: Responsible for Presstek’s $60M digital printing consumables, technical services, consulting, and equipment business with functional scope covering product management, engineering, in-house and outsourced manufacturing, SCM, logistics, marketing, sales, service, and IT. Aggregated responsibilities from prior three roles at Presstek while driving renewed plate product development and go to market efforts, structural reconfiguration of, and capital investment in manufacturing capacities, and personal responsibility for waterless plate product launch into industrial customer base in Germany. Ongoing initiation and cultivation of strategic partnerships in NA, SA, EU, and APAC.
Years: 2009 to 2013 Employer: Presstek Title: VP of Operations & Chief Quality Officer Department: Operations Responsibilities: Leader of all lean manufacturing, supply chain, continuous improvement and QC functions at Presstek. Responsibilities included two US printing plate production plants, one US equipment manufacturing facility, and strategic manufacturing partnerships in Japan, Brazil, and Germany. Products included chemistry-free and waterless printing plates and digital printing presses for use in customer applications in commercial printing, packaging, and labeling. Full P&L ownership for $35M specialty plates business.
Years: 2006 to 2009 Employer: Presstek Title: VP of WW Service Department: Service Responsibilities: Head of Presstek’s world wide service business with annual turnover of approx. $25M. Functions included field service, technical support, consulting projects, product management, dealer channel management, parts sales and logistics. Products included Presstek’s entire range of capital equipment from entry level plate making devices up through multi-million dollar press installations. Increased gross margins by nearly 2/3 while boosting customer satisfaction to 97% via comprehensive operational metrics, rationalized capacity, and by implementing closed loop customer feedback system.
Years: 2006 to 2006 Employer: Presstek Title: GM, Press Business Department: Press Business Responsibilities: Solely responsible for Presstek’s $110M DI digital offset press and aftermarket business. Comprehensive product management ownership including market research, product specification, R&D feasibility studies, make vs. buy evaluations, pricing, positioning, channel strategy, capital funding, customer beta testing, commercial launch, and ongoing financial performance. Restructured and streamlined product portfolio, charted product roadmap, initiated strategic projects to fill market gaps and refocused the business on aftermarket consumables volume growth, high margin field upgrades for HW and SW, and expanded service and consulting offerings.
Years: 2003 to 2005 Employer: Heidelberg Title: Senior VP, SystemService Department: Service Responsibilities: Leader of $125M North American technical service and parts business for Heidelberg, Managed ~500 employees in ten North American regions and was principal member of Heidelberg’s worldwide service leadership team representing the Americas. Restructured organization to optimize financial performance while developing a service contract and consulting portfolio and implementing operational metrics to maximize customer satisfaction and business results. Primary sales resource for escalated pre-sales and post-sales challenges within large, industrial customer base.
Years: 1999 to 2003 Employer: Heidelberg Title: VP, Service Logistics Department: Service Responsibilities: Business Unit owner of Heidelberg’s $75M after market consumables and service parts business in the US. Streamlined business including inventory planning, procurement, supplier management, QA, PC board repair, warehousing, transportation, 3PL vendor management, 24/7 call center, promotions, sales and marketing, technical support, pricing strategy, expedited international logistics, and customer service for thousands of mission critical customer components.
Years: 1995 to 1999 Employer: Heidelberg Title: Director of Engineering Department: Sheetfed Presses Responsibilities: Chief liaison between U.S. market, German R&D, manufacturing, product management, and global sales and service units throughout eighteen-month product launch phase for QM-DI digital offset press. Created, edited and published master troubleshooting database used by field service technicians worldwide, engineering and manufacturing in Germany. Designed and built a US service organization of close to 100 technicians from the ground up and served as sole sales support resource and ultimate point of escalation for all significant customer challenges in the Americas.
Years: 1990 to 1995 Employer: Heidelberg Title: Principal Mechanical Engineer Department: R&D Responsibilities: Lived and worked in Germany for three years as core member of “skunk works” R&D team. Achieved fluency in the local language while personally designing 40% of the key mechanical components and sub-systems within the QM-DI digital printing press. Managed supplier selection, procurement, and prototype assembly to deliver fully functioning alpha units less than nine months after concept definition. Brought the QM-DI product to market at DRUPA ’95 on schedule and under budget; securing 330 sales contracts for the $450K printing press during a two-week period.

International Experience

Years Country / Region Summary
Years: 1992 to 1995 Country / Region: Heidelberg, Germany Summary: Ex-pat engineer while working at HQ in the R&D department.

Language Skills

Language Proficiency
German Conversational Fluency

Fields of Expertise

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