Expert in Product Management
Expert ID: 736510 Texas, USA
Influential leader with proven success developing and implementing department policies and leading process for new digital products and product enhancements.
Highlights of Expertise:
● Digital Marketing & Public Relation Efforts
● Partners & Stakeholders Relationship
● Product Economics & Value Proposition
● Configuration & Treasury Management
● New Product Planning & Implementation
● Recovery & Disaster Recovery Processes
● Business Growth & Profitability
● Change Management Life Cycle
● Process & Operational Optimization
● Team Building & Leadership
Available for panels, in depth interviews, and surveys only.
Expert may consult nationally and internationally, and is also local to the following cities: Dallas, TX - Austin, TX - San Antonio, TX
|Year: 2006||Degree: BS||Subject: Business Management||Institution: Tarleton State University|
|Year:||Degree: Associate of Arts||Subject: Business Administration and Management||Institution: Weatherford College|
|Years: 2020 to Present||Employer: Undisclosed||Title: Vice President||Department: Product Management||Responsibilities: Responsible for the product planning and execution throughout the product lifecycle, including:
♦ Gathering and prioritizing product and customer requirements,
♦ Defining the product vision
♦ Working closely with project management, sales, marketing, finance, and operations to ensure revenue and customer satisfaction goals are met.
|Years: 2010 to 2020||Employer: Happy State Bank||Title: President||Department: Virtual Bank||Responsibilities: Plan and direct business operations for conversion, engagement, and branding by using digital marketing and public relation efforts. Devise best practices and execute digital roadmap and strategy through close collaboration with business partners and stakeholders. Identify customers’ requirements and generate countermeasures to identify and solve customer issues. Create detailed reports and submit final updates to senior management.
♦ Conceptualized internal growth product plans, conducted monthly business reviews, and cultivated solid relationships with key support partners.
♦ Formulated and delivered opportunity to build and lead digital division with profit optimization.
♦ Maximized customer experience and achieved Virtual Branch's objectives for gathering deposits.
♦ Enriched the bank's innovative digital banking platform with an aim of retaining maximum clients.
♦ Elevated business growth through close collaboration with internal and external delivery partners.
♦ Raised customer loyalty thorough evaluation of competitor efforts and identification of opportunities.
|Licenses / Certifications|
|Certificate, Banking and Financial Support Services|
|Publications and Patents Summary|
|Delivering Financial Literacy to Children in Texas and Putting Families First|