Expert Details

Expert in Quality Management Systems and Engineering Ceramics

Expert ID: 722994 California, USA

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Expert W. Expert has extensive experience with implementing and managing the ISO 9000 series of quality standards. He became an ISO Lead Auditor at Corning, Inc. He used his knowledge to implement and pass the ISO 9000 quality systems at Philips Components and at Cercom. He helped in the implementation of ISO standards at two small ceramic companies as a consultant. He continued to upgrade his knowledge of ISO standards by attending Internal Auditor Training courses.

Expert has been trained in all of the ISO 9000 standards starting with the 1994 series. He has participated as an internal auditor since 1990. He has developed and presented internal auditing course many times. All of the trainees became successful auditors. He has an extensive knowledge of the ISO 9000 quality management systems.

Expert has an MS in Ceramic Engineering and has worked in the ceramic industry for all of his career except for his last position. He worked as a development and process engineer for the following ceramic fields: high alumina ceramic substrates, whitewares (porcelain insulators, vitreous and non-vitreous porcelain), cerdip and multilayer ceramics, ferrites, and vacuum hot pressed products for semiconductor and armor industries. He has been responsible for the improvement of process resulting in improved yields and efficiencies. He has expertise in process controls and has implemented computerized statistical process control and data analysis.

He is consulting for Aztec International, Inc., on the implementation of ISO 9001:2000 quality management systems.He has assisted in the implementation of ISO 9001:2000 at Quest Technology, LP in San Diego, California. Expert has assisted in the implementation of ISO 9001:2000 at Surment Corporation, Burlington, Massachusetts to meet the requirements of Applied Materials Quality System.

Education

Year Degree Subject Institution
Year: 1970 Degree: MS Subject: Ceramic Enginering Institution: Virginia Tech
Year: 1968 Degree: BS Subject: Ceramic Engineering Institution: Alfred University

Work History

Years Employer Title Department
Years: 2004 to 2005 Employer: Aztec International, Inc. Title: Quality/Engineering Manager Department:
Responsibilities:
Expert was responsible for implementing quality management systems and engineering function for a manufacture of parts for the engineering and construction industries.
Years Employer Title Department
Years: 2002 to 2003 Employer: Enhancing Quality, Inc Title: Consultant Department:
Responsibilities:
He was responsible for implementing quality management systems to meet ISO 9001:2000 quality standard. He performed statistics tests for new products.
Years Employer Title Department
Years: 1998 to 2002 Employer: Cercom, Inc. Title: Quality Manager / ISO Management Representative Department:
Responsibilities:
Expert was responsible for managing the Quality Department and implement of ISO 9002 for a manufacturer of ceramic for the military and semiconductor industries. He was responsible for implementing use databases to meet ISO 9000 requirements.
Years Employer Title Department
Years: 1992 to 1998 Employer: Philips Components Title: Quality Manager/ISO Management Representative Department:
Responsibilities:
He was responsible for the quality departments at the Saugerties and Dominican Republic facilities. He implemented the ISO 9001-1994 quality management systems.
Years Employer Title Department
Years: 1990 to 1992 Employer: Corning Incorporated Title: Senior Project Engineer, Quality Systems Department:
Responsibilities:
Expert was responsible for implementing ISO quality systems for the diesel substrate business. He was also responsible for the implementation of SPC.
Years Employer Title Department
Years: 1988 to 1990 Employer: Microelectronic Packaging, Inc. Title: Corporate Reliability & Quality, Document Control Manager Department: Singapore
Responsibilities:
He was responsible for managing the Quality department consisting of 60 supervisors and inspectors for a manufacturer of cerdip ceramics. He implemented quality and document control systems. He assisted in the transfer of technology to Samsung Corning in Korea.
Years Employer Title Department
Years: 1984 to 1998 Employer: Microelectronic Packing, Inc. Title: Corporate Reliablity & Quality, Document Control Manager Department: Scottsdale, AZ
Responsibilities:
Expert was responsible for implementing the quality system and reliability lab for a manufacturer of multi-layer ceramics.
Years Employer Title Department
Years: 1982 to 1984 Employer: Kyocera International, Inc. Title: Senior Quality Control Engineer Department: San Diego, CA
Responsibilities:
He was responsible for the Quality Control department for the manufacturing of Cerdip packages.

International Experience

Years Country / Region Summary
Years: 2004 to 2005 Country / Region: Mexico Summary: Expert worked at SMI, a division of Aztec International, as the Quality and Engineering Manager. He interacted with all levels of employees.
Years: 1992 to 1998 Country / Region: Dominican Republic Summary: He traveled to the Dominican Republic to deal with customer and quality system issues.
Years: 1985 to 1990 Country / Region: Singapore Summary: Expert managed the Quality and Document Control department for the MPI Singapore division. He traveled to several of the customers and suppliers in Far East.
Years: 1981 to 1982 Country / Region: Canada Summary: He managed the Process Engineering Department the Niagara Falls division of Ohio Brass, a manufacturer of porcelain insulators.

Career Accomplishments

Associations / Societies
Expert is a member of the American Society of Quality.
Publications and Patents Summary
He has two publications.

Additional Experience

Training / Seminars
Expert has taught courses on the following: ISO Internal Auditor, SPC, Vendor Quality, PQA 90 Auditor, Quality Leadership, and software programs (Microsoft Word, Excel, and Access).
Vendor Selection
He has been involved with selection of vendors for the ceramic, paint, rubber, and metal industries. He has performed quality system audits as part of the selection process. He has been involved in writing of purchase specifications.
Marketing Experience
Expert was instrumental in developing new colored glazes for semi-vitreous dishes for introduction into the marketplace. He developed leadless glazes for vitreous dinnerware which was being introduced to the hotelware product line.
Other Relevant Experience
He is experienced in the use of software programs such as Microsoft Word, Excel, Project Management, Access, Power Point, Outlook, and Publisher; Allclear; SPC packages; and other software packages for analysis of data and presentation of data. The use of the software packages was instrumental in the implementation of the ISO standards.

Fields of Expertise

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