Expert Details

Expert in Records Management, Information Governance, International Record Retention, Digital Document Management, Email Management

Expert ID: 719038 New York, USA

Request Expert

Records Management; Document Management; Electronic Records: For over 40 years Expert has been involved with records and document management activities as a professional practitioner, consultant, teacher, researcher, and writer. He has extensive experience developing information and records management policies, strategic plans, and governance models; preparing record retention policies and schedules for paper and electronic records; identifying and analyzing general and sector-specific record keeping laws and regulations, including performing legal research to identify international requirements; conducting records management program evaluations, gap analysis, benchmarking studies, and risk assessments based on international standards, compliance requirements, and best practices; and preparing impact analysis, risk mitigation, and disaster recovery plans for mission-critical records. Expert is the author of the most widely used textbook on records and information management, as well as books on record retention requirements in European and Asian countries.

Digital Document Management; Electronic Records Management: Expert has been involved with digital imaging and electronic document management technologies since the 1980's. He has extensive experience conducting needs assessments and feasibility studies for digital document imaging, electronic content management systems, records management application (RMA) software, email archiving systems, document preservation systems, and other technology-based records management initiatives. He also prepares technical specifications, budgets, cost justifications, RFPs, RFQs, RFIs, bid solicitations, and solicitations for procurement of records management products and services. Expert is the author of books on digital document management, email management and archiving systems, and cost analysis for records management projects.

For a county government agency, he conducted a needs assessment and developed technical specifications and an implementation plan for an integrated system for storage and retention of inactive electronic and paper records.

For an international organization, he prepared a gap analysis of existing practices and developed a governance model for electronic records management.
For a major cultural institution, developed a strategy and specifications for an archival preservation system for historically significant electronic records.
For a multinational financial institution, developed an implementation strategy and conducted legal research for a global record retention schedule covering 100 countries.
For a large urban medical center, developed records management policies and retention schedules for records of clinical departments and business units.

Expert is an independent records management and information governance consultant based in New York City. He is the author of over three-dozen books and many articles on records management, record retention, document storage and retrieval technologies, and other information management topics. His latest books on managing information risks, threats, etc. and U.S. record retention requirements have both been published in the last few years. Expert has authored numerous books to date and is well known in his community/industry. Expert is a Fellow of ARMA International.

As a consultant, Expert provides analytical services and training to a wide range of clients, including government agencies, not-for-profit entities, cultural and educational institutions, and corporations. These projects have involved the development of strategic plans, governance models, and policies for records management programs; needs assessments and gap analysis for document management and content management implementations; development of record retention policies and schedules, including domestic and international legal research for record retention; development of technical specifications and requests for proposals for procurement of records management products and services; survey and analysis of privacy and data protection requirements for collection, storage, retention, and use of records that contain personally identifiable information; and cost analysis for specific records management initiatives. Examples of consulting clients have included the following:

U.S. Government Agencies
Central Intelligence Agency; Federal Aviation Administration; Federal Bureau of Investigation; Federal Reserve Board; Federal Trade Commission; Internal Revenue Service; National Archives and Records Administration; National Security Agency; U.S. Army Corps of Engineers; U.S. Army Information Systems Command; U.S. Army Research Office; U.S. Department of the Interior (U.S. Geological Survey); U.S. Department of Transportation; U.S. Navy, Naval Air Test Center; U.S. Navy, NAVSEA Operations; U.S. Senate Computer Center

State and Local Government Agencies:
Albany County Airport Authority; Brooklyn Borough President; City of Boca Raton, Florida; City of Newburgh (New York) Police Department; City of New York, Administration for Children’s Services; City of New York, Board of Education; City of New York Commission on Human Rights; City of New York, Department of Buildings; City of New York, Department of City Planning; City of New York, Department of Information Technology and Telecommunications; City of New York, Department of Investigation; City of New York, Department of Finance; City of New York, Office of Emergency Management; City of New York, Department of Parks and Recreation; City of New York, Department of Probation; City of New York, Department of Housing Preservation and Development; City of New York, Department of Youth and Community Development; City of New York, Department of Records and Information Services; City of Tampa, Florida; City of Troy, New York
Columbia County Clerk (New York); District of Columbia, Department of General Services; Dormitory Authority of the State of New York; Florida State Archives; Georgia State Archives; Green County Clerk (New York); Hicksville Water District (New York); etc. (List is extensive. Available upon request.)

Corporations and other businesses:
ACE Group; Albany Molecular Research Incorporated; American Water; Astra-Merck Company; Auto-Graphics Incorporated; Avon Products; Bank of America; Berry & Leftwich Attorneys; Bethlehem Steel; Boehringer Ingelheim; Caltex Petroleum; CD-MAX Incorporated; Celanese; Chubb Group; CIS Incorporated; Citigroup; Corning Glass Works; Cotiviti; Dataquest; Du Pont Merck Pharmaceutical Company; Educational Testing Service; Equitable Life Assurance Society; Espy, Huston and Associates; Exxon-Mobil Corporation; General Motors Corporation; Glaxo Wellcome; Hardee's Food Services; Hewitt Associates; Highmark Incorporated; Hoffman LaRoche Pharmaceuticals; Hooker Chemical; Interdok Corporation; Jumeirah Group; Lee County Electric Cooperative; Loral Electronics; Manufacturers Hanover Trust
Martin Marietta Energy; Microsoft; MITRE Corporation; Pennsylvania Power and Light; Petersen and Company; Pfizer; Pierce-Leahy Corporation; Public Service; Company of New Mexico; Purdue Pharma; Ricoh; Rockwell-Collins; Schering-Plough; Singer Company; Southwest Electric Power Company (SWEPCO); Southwest Gas
Standard Oil of Indiana (Amoco Production Company); Sterling Drug Company; TECO Energy; Texas Guaranteed Student Loan Corporation; Teijin America
Temple Inland; Thorndike Deland and Associates; URS; Western Farmers Electric Cooperative; Wilmer and Pickering Attorneys; Wyeth-Ayerst Laboratories

Educational Institutions:
Albany City School District; Berkshire Union Free School District; City University of New York; Copiague Union Free School District; Emerson College; Enlarged City School District of Troy; Jewish Theological Seminary of America; Massachusetts Institute of Technology; Massapequa Union Free School District; North Babylon Union Free School District; Rockland County BOCES; Ulster County BOCES; University of North Carolina; University of Notre Dame

Non-Profit Organizations:
Alcoholics Anonymous General Service Office; American Jewish Joint Distribution Committee; American Red Cross (September 11 Recovery Program); Asian Development Bank; Brooklyn Academy of Music; Brooklyn Botanic Garden; Brooklyn Hospital; Catholic Relief Services; C.G. Jung Foundation; Howard Hughes Medical Institute; Inter-American Development Bank; Lincoln Center Development Project; Mohawk Valley Library Association; Mount Sinai Medical Center
Museum of Modern Art; NAACP Legal Defense Fund; Open Society Institute; Queens Library; The Jockey Club; United Nations; Upper Hudson Library System; World Bank; 9-11 United Services Group

As a college professor, Expert taught records management and related information science classes at State University of New York at Albany, Pratt Institute, Vanderbilt University, and Long Island University. Since the mid-1970s, he has also taught several hundred continuing education courses on records management topics for universities and professional associations. Those courses have been attended by more than 15,000 practicing professionals in government, industry, and not-for-profit organizations.

Expert may consult nationally and internationally, and is also local to the following cities: New York, New York - Yonkers, New York - Newark, New Jersey - Jersey City, New Jersey - Paterson, New Jersey - Elizabeth, New Jersey - Bridgeport, Connecticut - New Haven, Connecticut - Stamford, Connecticut - Philadelphia, Pennsylvania

Request Expert


Year Degree Subject Institution
Year: 1975 Degree: Post MS Subject: Computer Science Institution: Wayne State University
Year: 1975 Degree: MS Subject: Library/Information Science Institution: Wayne State University
Year: 1971 Degree: PhD Subject: History Institution: Wayne State University
Year: 1968 Degree: MA Subject: History Institution: Wayne State University
Year: 1966 Degree: BA Subject: History, French Institution: Central Michigan University

Work History

Years Employer Title Department Responsibilities
Years: 1997 to 2013 Employer: Prestigious University Title: Professor Department: Responsibilities:
Years: 1987 to 1997 Employer: School of Information Science and Policy Title: Professor Department: Responsibilities:
Years: 1983 to 1986 Employer: Vanderbilt University, Peabody College Title: Associate Professor, Library and Information Science Department: Responsibilities:
Years: 1979 to 1983 Employer: Graduate School of Library and Information Science, Pratt Institute Title: Associate Professor Department: Responsibilities:
Years: 1976 to 2018 Employer: Self employed consultant Title: Consultant Department: Responsibilities: Provide analytical services and training for information management

Additional Experience

Expert Witness Experience
Expert was an expert witness, providing expert reports and testimony, in the following cases:
• For the plaintiffs in (1992). This case involved the calculation of damages related to the sale of automated office equipment. A settlement was reached in favor of the plaintiffs.
• For the plaintiffs in (1995). This case involved the calculation of damages related to the sale of automated office equipment. A settlement was reached in favor of the plaintiffs.
• For the government in (1995). This case involved the calculation of damages associated with false claims related to the sale of automated office equipment. A settlement was reached in favor of the government.
• For the Internal Revenue Service in (1997). This case involved the evaluation for tax purposes of certain micrographics products associated with acquisition of University Microfilm International. A settlement was reached prior to trial.
• For the plaintiff in (2002-2003). This case involved calculation of the value of business records that were destroyed in a fire at a commercial storage facility. The plaintiffs received a multi-million-dollar jury award, which was upheld upon appeal.
• For the plaintiff in (2005). This case involved calculation of the value of clinical and business records that were destroyed in a fire at a commercial storage facility. A settlement was reached prior to trial.
Training / Seminars
Expert has conducted several hundred continuing education courses. These courses have been attended by more than 15,000 persons since the mid-1970s.
Vendor Selection
Expert has experience locating vendors of data storage products, records management products and services, electronic document management systems, and other information-related products and services. He has access to reference books, directories, and online databases as well as industry contacts.
Marketing Experience
Expert has provided consulting services to a variety of companies, government agencies, educational institutions, cultural institutions, and not-for-profit organizations. He is knowledgeable about record keeping requirements in a variety of industries and professions. Examples include financial services, pharmaceuticals, healthcare, museums, and social services organizations.
Other Relevant Experience
Expert has consulted with over 100 organizations. Over the years, he has been a frequent speaker at professional meetings.

Fields of Expertise

Request Expert

Dev Tool:

Request: expert/records-management-information-governance-international-record-retention-digital-document-management-email-management
Matched Rewrite Rule: expert/([^/]+)(?:/([0-9]+))?/?$
Matched Rewrite Query: experts=records-management-information-governance-international-record-retention-digital-document-management-email-management&page=
Loaded Template: single-experts.php