Intellex Acquires Expert by Big Village

We're thrilled to announce that Intellex has acquired Expert by Big Village, effective March 22, 2024. This strategic move enhances our capabilities and strengthens our commitment to delivering exceptional solutions to our customers.

Stay tuned for more updates on how this acquisition will benefit our clients and experts.

For inquiries or more information, please contact us at info@intellex.com.

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Expert Details

Restaurant and Bar-Related Matters

ID: 735142 Alabama, USA

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Slip, trips and falls are among Expert’s most common investigations. More than three million food service employees and over one million guests are injured each year as a result of slips, trips and falls in America’s restaurants. According to the National Floor Safety Institute (NFSI), the hospitality industry spends over $2 billion dollars on such injuries each year; which are increasing at a rate of roughly ten percent annually.

An alcohol and dram shop expert witness, Expert is TIPS (Training for Intervention ProcedureS) Certified — in addition to being certified in OSHA (Occupational Safety & Health Act), HACCP (Hazard Analysis & Critical Control Points) and more.

Expert is an author, speaker, analyst, and restaurant, food service, hospitality consultant — he is a restaurant expert with over 30 years of education, training, skill, and experience — which affords him the specific knowledge and expertise of the restaurant, hospitality, and food and beverage industry needed to provide expert restaurant litigation support services that clients can rely upon.

Expert can help you determine whether the standard of reasonableness and care required by a restaurant or bar owner/operator towards patrons, employees, vendors, service providers, and all who otherwise enter the premises, has been met. Quite often, this standard of care will involve the rules, regulations, and recommendations of federal, state, and local governing agencies; such as OSHA (Occupational Safety and Health Administration), ADA (Americans with Disabilities Act), and HACCP (Hazard Analysis and Critical Control Points).

A restaurant expert witness, Expert is OSHA Certified — and, with over 31 years in the restaurant, bar, food and beverage industry, Expert understands how OSHA and ADA compliance affects employees and patrons alike.

Expert is retained by both Plaintiff and Defense law firms in litigation matters involving allegations of inadequate security, foreseeability, and in security negligence matters involving allegations of negligent hiring, training, supervision.

Education

Year Degree Subject Institution
Year: 1999 Degree: Master's Subject: Business Administration Institution: Hamilton University
Year: 1997 Degree: B.S. Subject: Business Administration Institution: Hamilton University

Work History

Years Employer Title Department
Years: 1987 to Present Employer: Undisclosed Title: Founder and Sole Owner Department: Restaurant Expert, Consulting
Responsibilities:
Expert is a Restaurant, Bar, Food, and Beverage Industry Author, Speaker, Consultant, Expert Witness, Mediator and CEO. He is Founder and sole owner of this firm, which was founded and began operation on July 14, 1987, as a part-time venture — and, after several business relocations and plan revisions, has progressed to what it is today.
Years Employer Title Department
Years: 1987 to 1991 Employer: Pizza Hut Title: District Manager, Multi-Unit Manager, Delivery Manager, General Manager Department: Management
Responsibilities:
Expert was responsible for 7 restaurants doing approximately $6.3 million in annual sales and managing approximately 250 employees for multiple franchisees of Pizza Hut, Inc.
Years Employer Title Department
Years: 1991 to 1993 Employer: Taco Bell Title: Multi-Unit TMU Manager, Marketing Manager, Human Resources Manager, Special Projects Manager Department: Management
Responsibilities:
Expert was responsible for 7 restaurants directly and 17 restaurants indirectly, doing approximately $9 million and $19 million, respectively, in annual sales and managing 300 and 750 employees, respectively, for Taco Bell Corporate and the franchiser of the Taco Bell brand.
Years Employer Title Department
Years: 1995 to 1999 Employer: Arby's Title: Regional Vice President, Director of Operations, Co-op Marketing Manager, District Manager, Area Supervisor Department: Management
Responsibilities:
He was responsible for 73 restaurants doing approximately $59 million in annual sales and managing approximately 2,400 employees for a franchisee of Arby’s, Inc.
Years Employer Title Department
Years: 1999 to 1999 Employer: Compass Group PLC Title: Regional Vice President Department:
Responsibilities:
Expert was responsible for 70 corporate dining and subsidized dining locations, and several hundred contract employees for the world’s largest foodservice company — doing business in sports venues, corporate dining, prisons, manufacturing plants and educational facilities.
Years Employer Title Department
Years: 2000 to 2000 Employer: Wall Street Deli, Inc. Title: Chief Operating Officer Department:
Responsibilities:
Expert was responsible for 121 corporate restaurants and several franchisees, offering several different brands across 21 different states — doing approximately $65 million in annual sales and managing approximately 1,800 employees for this publicly held restaurant company.
Years Employer Title Department
Years: 2004 to 2008 Employer: Restaurant Profitability Magazine Title: Publisher/CEO Department:
Responsibilities:
Expert was founder and publisher of this restaurant-industry trade magazine with content targeted at independent restaurant owners and operators, with print publications being licensed and distributed in 20 different states and several different countries around the world, and supported by restaurant industry product and service providers of varying types

Career Accomplishments

Associations / Societies
*Professional Commercial Mediation and Conflict Resolution Certification (PCM)
*Occupational Safety and Health Administration Act – Federal Certification # 2301944 (OSHA)
*American College of Forensic Examiners – Certified Forensic Consultant (CFC)
*Hazard Analysis & Critical Control Points Manager Certification (HACCP)
*The National Environmental Health Association Certification
*Occupational Safety and Health Administration Act – Federal Certification with 29 CFR 1910
*OSHA – Inspections, Citations, and Penalties
*OSHA – Walking and Working Surfaces
*OSHA – Means of Egress and Fire Protection
*OSHA – Flammable and Combustible Liquids and Fire Prevention and Protection
*OSHA – Machine Guarding and Material Handling
*OSHA – Hazard Communication and Industrial Hygiene and Blood-borne Pathogens
*OSHA –Health and Safety Programs
*Washington State University Hotel Restaurant Division seminars
*University of Kentucky and Blue Shift Reports; industry surveys and analyses
*ServSafe and Food Safety Training
*TIPS On-Premise Alcohol Training 2.0
*National Restaurant Association
*American College of Forensic Examiners
*Master’s Level Advisory Board Member – Culinary Management – Stratford University
Licenses / Certifications
*Professional Commercial Mediation and Conflict Resolution Certification (PCM)
*Occupational Safety and Health Administration Act – Federal Certification # 2301944 (OSHA)
*American College of Forensic Examiners – Certified Forensic Consultant (CFC)
*Hazard Analysis & Critical Control Points Manager Certification (HACCP)
*The National Environmental Health Association Certification
*Occupational Safety and Health Administration Act – Federal Certification with 29 CFR 1910
*OSHA – Inspections, Citations, and Penalties
*OSHA – Walking and Working Surfaces
*OSHA – Means of Egress and Fire Protection
*OSHA – Flammable and Combustible Liquids and Fire Prevention and Protection
*OSHA – Machine Guarding and Material Handling
*OSHA – Hazard Communication and Industrial Hygiene and Blood-borne Pathogens
*OSHA –Health and Safety Programs
*Washington State University Hotel Restaurant Division seminars
*University of Kentucky and Blue Shift Reports; industry surveys and analyses
*ServSafe and Food Safety Training
*TIPS On-Premise Alcohol Training 2.0
*National Restaurant Association
*American College of Forensic Examiners
*Master’s Level Advisory Board Member – Culinary Management – Stratford University

Fields of Expertise

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