Expert Details

Expert in Software Engineering; Building Globally Distributed Engineering Teams

Expert ID: 736460 Virginia, USA

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Global software engineering leader with 30+ years of expertise growing large global teams. Deep technical experience in DNS, Domain Name System, Domain Registries, and other networking technologies. Experienced leader at Verisign and Amazon Web Services.

A highly analytical and results-oriented senior technology executive with an extensive record of measurable success in new product development, software engineering, Internet scale SaaS, enterprise software, market validation and business case development, and strategic process improvements. Expert leverages his expertise in setting strategic vision, building collaborative, effective and engaged teams, and relentlessly focusing on disciplined execution to drive business objectives. His passion is to help companies identify, understand and make optimal use of technologies to maximize business results.

Top Skills:
Product Innovation
Cloud Computing
DNS

Available for panels, in depth interviews, and surveys only.

Education

Year Degree Subject Institution
Year: 1991 Degree: BS Subject: Computer Science Institution: Yale University

Work History

Years Employer Title Department Responsibilities
Years: 2016 to 2020 Employer: Amazon Web Services Title: Senior Leader Department: Product Development / Engineering Responsibilities: Product Development lead responsible for a suite of services that power AWSEC2. His devops teams own critical tier 0 services within EC2 Virtual Private Cloud (VPC), our Software Defined Network (SDN). Responsible for new product development of innovative services, driving AWS massive scale, and ensuring a seamless end to end customer experience for enterprises and startups. Products support millions of customers, often processing trillions of transactions per day, all in a secure environment that pushes the limits of technology with an agile development methodology.
Years: 2004 to 2016 Employer: Verisign, Inc. Title: Vice President Department: Product Development / Engineering Responsibilities: Responsible for operating the .com and .net global domain name registries. DNS, EPP,WHOIS and other protocols. Internet root, .gov, value added services like name suggestion, etc.

Selected by executive team to lead new business unit focused on delivering microservice based SaaS solutions to solve security challenges in burgeoning Internet of Things (IoT) market. Oversaw initial business plan development and strategy definition, build-out of new dedicated team (including engineering, product management, product marketing, business development, solution architecture, and sales engineering), and initial market validation of key investment hypotheses leading to full P&L.
• Evaluated market conditions and identified areas of strategic growth for company in adjacent markets.
• Delivered 1.0 release of new product (MVP) in nine months through global agile development.
• Signed five pilot customers in US and Europe to make rapid investment decisions about company’s IoT strategy.
Years: 2007 to 2014 Employer: Verisign, Inc. Title: VP of Engineering Department: Responsibilities: Responsible for all engineering and product development supporting Verisign's Naming and Directory Services businesses, enabling more than 2 billion people to access the Internet reliably every day. Led product development for critical Internet infrastructure including the authoritative registries for .comand .net Top Level Domains (TLDs), as well as .gov, .edu, the Internet root, and more. Expanded team from initial size of 40 engineers to 250(developers, testers, architects, analysts, project managers, and DBAs)across U.S., Europe, and India. Platforms supported over 100 billion Internet transactions per day with 99.99% contractual guaranteed uptime.
• Launched value-added services to grow annual revenue 300% to over$1,000,000,000, while managing to industry’s strictest SLAs.
• Launched company’s big data and analytics initiative, optimizing operations and establishing new company revenue streams.
• Led strategic process improvements, including transformation to DevOps and Agile, open source policies and procedures, automated unit testing, peer reviews, change control board, project charter, and formalized risk management.
• Instituted architectural roadmap and transformed platforms to RESTful services to align technical teams and reduce churn.
• Implemented balanced scorecard KPIs to increase customer engagement while focusing staff on business objectives.
• Increased rate of invention from zero to over 20 patents filed per year, protecting company IP.
• Managed annual budget of up to $35,000,000.
Years: 2005 to 2007 Employer: Verisign, Inc. Title: Director of Engineering Department: Responsibilities: Responsible for all Engineering activities within VeriSign's Naming Services Group. Directly supporting the registries behind the .com/.net top level domains, as well as .cc, .tv, .bz, .jobs registries. Other platforms include the .name registry, a value added service on top of regional country code registries, greatdomains.com, and two consumer focused retail applications.
Years: 2004 to 2005 Employer: Verisign, Inc. Title: Director, Program Management Office Department: Responsibilities: Led enterprise program managers, project managers, and business analysts in support of company’s naming services and directory services business units. Directly supporting the General Manager, implemented methodology and tools to support allocation of investment funds against highest ROI projects. Collaborated with SSL business to implement more consistent processes and leverage organizational best practices.
• Implemented new product introduction process to enforce gated decision-making and incremental investment in new product ideas during market tests and pilots.
• Partnered with product management to improve relations between product and engineering by increasing transparency across groups.
• Collaborated with all project stakeholders and developed enterprise-wide methodology for building and releasing SaaS products, using industry best practices, including Agile and DevOps.
Years: 1999 to 2004 Employer: Artesia Technologies Title: Co- Founder/ Engineering Director Department: Responsibilities: As co-founder, held several senior technical and management positions including Director of Professional Services, Director of Product Development, Senior Director of Release Management, and Product Manager for Digital Asset Management software provider. Managed customer implementation teams, product development, and product management for enterprise, cloud and desktop solutions.
Helped media-intensive, corporate, and government organizations manage repositories of rich media for brand management and supply chain management, using the Artesia Digital Asset Management (DAM) solution. Managed multiple concurrent software product development teams, usingJ2EE architecture on Windows and Mac platforms, with both browser-based and installed clients. Collaborated directly with executives from customers, including General Motors, Target, Campbell’s Soup, Whirlpool, U.S. State Department, MGM, HBO, and Time Warner, to identify and prioritize feature requests and create DAM business solutions.
In professional services, grew company’s consulting business from scratch to over $6,000,000 annual revenue in 2½ years. Oversaw end-to-end delivery of customized solutions for enterprise customers, including Daimler Chrysler, General Motors, Tribune Media, People Magazine, AOL, and Southern Living. Developed decision support and tracking system for managing consultant utilization and monthly revenue prediction. Defined and launched “quick start” program to jump-start sales and provide entry-level solution for small customers. Defined and rolled out “solution accelerator” program for building pre-packaged, custom-developed solution from within services group.
Years: 1996 to 1999 Employer: Thomson Technology Services Group Title: Project Manager and Sr. Manager Department: Responsibilities: Led end-to-end delivery of consulting engagements, ranging from software development to methodology audits to technology strategy definition. Managed teams of up to 30 consultants, developers, and QA engineers in five locations on $4,000,000 project to move The Hartford’s paper-intensive and error-prone surety bond business to the Web. Served as project manager, primary customer liaison, and chief architect of overall solution, helping customer double revenue to $100,000,000 in five years while reducing headcount and leading to several follow-on projects worth over $1,000,000.
Oversaw all technology operations in new business unit delivering health, dental, and vision products to middle-market customers. Integrated several COTS products for policy and claims management with corporate financial, decision support, and other operational systems. Enhanced systems to support growing needs of burgeoning business, adding technical rigor to implementation methodology. Identified new technologies to integrate into solution, including Lotus Notes. Led ongoing IT operations and helped grow business to $50,000,000 in annual revenue, covering over 100,000 insured members.
Years: 1991 to 1994 Employer: The Travelers Title: Developer / Sr. Developer / Lead Developer Department: Responsibilities: Initiated rollout of UNIX technology to support first open systems development at company. Served as vendor liaison, solution architect, and system administrator for first several projects on UNIX hardware. Conducted knowledge transfer to enable business units to become self-sufficient. Performed analysis and developed strategy for company’s implementation of Massively Parallel Processing (MPP) technology. Worked closely with MPP vendors to marry business needs with technology capabilities. Developed tool set, integrating with PVCS for source code control and configuration management.
Years: 1983 to 1989 Employer: Bytemaster Software Title: Founder, CEO and Software Developer Department: Responsibilities: Morphed hobby into company to develop and sell computer Bulletin Board Software (BBS) on Apple II and original IBM PC platforms. Performed all software development and testing, marketing, sales, and support. Sold over175 BBS systems to individuals and corporations, generating over $15,000 in sales from home-based business.

International Experience

Years Country / Region Summary
Years: 2008 to 2016 Country / Region: Switzerland Summary: Led team of Engineers remotely in Switzerland

Career Accomplishments

Associations / Societies
Tau Beta Pi
Publications and Patents Summary
Inventor on 11 patents awarded by the US PTO

Language Skills

Language Proficiency
English Fluent
French Basic

Fields of Expertise

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