Expert Details

Expert in Software Quality & Life Cycle, ISO 9000 Standards, Software Regulatory Issues, etc.

Expert ID: 713434 New York, USA

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Ms. D. Expert has extensive expertise with the maintenance, re-engineering, and reuse of computer software. She has maintained large telecommunications systems and established processes that resulted in effective provision of service to company engineers. She was the Chair of a group that developed a recently approved IEEE standard for software maintenance. In addition, she speaks often on software maintenance, re-engineering, and reuse at conferences and consults with clients on these subjects.

Having utilized aspects of software quality assurance in her role as a systems developer of large telecommunications systems, Expert is an expert on all aspects of software life cycle. She designed and developed a quality auditing program with associated scheduling, project monitoring, and tracking. As an author and conference speaker on these topics, Expert consults with clients on defining and implementing software life cycle and quality assurance.

Expert possesses significant expertise in software inspection, testing, and validation as well as configuration management. She has successfully applied these disciplines during her career with the Bell Systems, first as a software engineer and then as a manager. In recognition of her proficiency in these areas, she was selected as an International Convener (Chair) of a group that is currently developing an international standard.

As a certified Lead Assessor of ISO 9000 quality system, Expert has extensive experience in ISO 9000 documentation and implementation for software. She has written extensively on the impact of ISO 9000 standards on US trade in Europe and other parts of the world. She has made numerous presentations on ISO standards to such groups as the National Association of Export Companies and the New York Software Industry Association, and at the Telecommunications Compliance Conferences.

Using her extensive knowledge of ISO 9000 series of standards, Expert consults with clients to help implement changes that will assure ISO certification. She acts as a liaison with a registrar that eventually registers a firm under ISO 9001, 9002, or 9003 standards.

Expert is an expert on ISO 9000-3, the guideline that applies to software development. She is an International Convener of an ISO software engineering group that uses these standards as bases for developing software sector specific standards.

A significant portion of Expert's work has entailed analyzing the process dynamics of software development. While at Bell Systems, she consulted with an organization that performed vendor certification on software products. She now works with a variety of clients in the area of software certification.

During her tenure at Bell Systems, Expert was called on to make selection of software products that were placed on a client-server network as well as software for various applications. She also was instrumental in devising criteria for software selection.

Expert may consult nationally and internationally, and is also local to the following cities: New York, New York - Yonkers, New York - Newark, New Jersey - Jersey City, New Jersey - Paterson, New Jersey - Elizabeth, New Jersey - Bridgeport, Connecticut - New Haven, Connecticut - Hartford, Connecticut - Philadelphia, Pennsylvania

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Year Degree Subject Institution
Year: 1984 Degree: M.B.A. Subject: General Management Institution: New York University
Year: 1977 Degree: M.S. Subject: Computer Science Institution: New York University
Year: 1972 Degree: B.A. Subject: Mathematics, Russian Language and History Institution: Brooklyn College

Work History

Years Employer Title Department Responsibilities
Years: 1992 to 2003 Employer: Undisclosed Title: President Department: Responsibilities: Expert provides consulting services including project management and quality assurance and management encompassing ISO 9000, cGMP, and large systems (SAP, Documentum, MES, Siebel)
Years: 1986 to 1992 Employer: Undisclosed Title: Director, Infrastructure Operations Department: Responsibilities:
Years: 1984 to 1986 Employer: Bell Communications Research Title: District Manager, Advanced Telecommunications Network Planning Department: Responsibilities:
Years: 1981 to 1984 Employer: Western Electric Company Title: Department Chief, Telecommunication Systems Support and Maintenance Department: Responsibilities:
Years: 1972 to 1981 Employer: Bell Telephone Laboratories Title: Technical Staff Member Department: Responsibilities:

Career Accomplishments

Licenses / Certifications
Expert has ISO 9000 Lead Assessor certification.
Professional Appointments
She is the Chair of the SESS Conferences and Software Maintenance Standard. She is on the Board of Directors of the New York Software Industry Association, a member of the Executive Technical Advisory Board for European Community Reports, and a senior member of the Society of Women Engineers. She is a member of the IEEE-ACM Accreditation Commission, which accredits computer science programs at the university level.
Awards / Recognition
As a senior member of IEEE, Expert has received several awards for her outstanding contributions to software standards development.
Publications and Patents Summary
She has over 20 publications in the area of management and quality assurance in both juried and un-juried publications.

Language Skills

Language Proficiency
Russian, Polish, and Ukrainian Expert is fluent in (speaks, reads, and writes) Russian, Polish, and Ukrainian.
Czech, Bulgarian, Serbo-Croatian, French, and German Expert is adept with (speaks, reads, and writes) Czech, Bulgarian, Serbo-Croatian, French, and German.
She has extensive contacts in Russia, Ukraine, Japan, Korea, Australia, and Israel.

Fields of Expertise

software maintenance, software re-engineering, software reuse, software life cycle, software product quality, software quality assurance, software inspection, software testing, software testing standard, software validation, ISO 9000 implementation for software, ISO 9000 quality system documentation, ISO 9000 series quality system standard, ISO 9000 implementation, ISO 9000-3, software certification, software selection, business strategy, Food and Drug Administration National Drug Code, business management, EN 29000 quality standard, computer-aided engineering software, telecommunications system, Current Good Manufacturing Practice, software registration process, American Society for Quality Control, software integration, acceptance test, software standard, software engineering process standard, software regression testing, ISO 9004, ISO 9003, ISO 9002, software development environment, six sigma quality, software installation, British Standards Institution, ISO 9001, software documentation control, design verification testing, application development system, ISO standard, software measurement, Food and Drug Administration cosmetic regulation, software package, ISO 9000 registration system, design-for-quality, software product development assessment, software product assessment, software design, computer-aided software engineering, corporate strategic planning, configuration, pharmaceutical industry, Food and Drug Administration drug packaging regulation, software process dynamics, computer system integration, software system development, auditing, software process quality, software productivity, software planning, application software, software engineering process assessment, vendor certification, efficiency, defect, configuration management, project management software selection, business system design, application program interface, life cycle, quality, International Organization for Standardization, Food and Drug Administration regulation, drug regulation, software engineering systems analysis, software reliability, software process management, software metrics, software engineering, software development tool, software engineering benchmarking, software engineering baselining, Food and Drug Administration new drug code, FDA medical device regulation, management decision-making, computer software, business process re-engineering

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