Expert Details

Software Testing and Software Quality Assurance

ID: 733849 Michigan, USA

Expert has over 20 years of experience testing a wide range of systems and applications software from internal applications to publicly-used applications and systems. His clients have ranged from start-ups to Fortune 500 companies, government, non-profits and multi-national corporations.

He has been exposed to many different varieties of software development practices and seen their strengths and weaknesses. He keenly understands that process is not a "one size fits all" and will vary depending on the industry and application.

Expert has tested applications while under development ranged from internal business applications (Financial, HR) and public sector applications to supermarket self-checkout systems. Technologies include web-based applications, client-server applications and stand-alone PC applications.

He is able to systematically test applications rapidly, even without documentation, using his tried and true methods of the past 20+ years. Many defects can be uncovered by properly exercising the system under test (SUT) or application under test (AUT), using it in the same manner that real users use it.

Areas of Software Testing Expertise
* Software Failure Investigation/Determination
* Functional testing
* Reverse Engineering
* Black box testing
* Exploratory testing
* Concurrency (deadlocks/race conditions) testing
* Application Quality Assessment
* Stress Testing
* Defect Analysis
* Software Test Results Analysis
* Requirements Analysis
* Test Case Coverage
* Test Automation Analysis
* Documentation and Training Material Testing
* Process Assessment / Improvement – Software Development Lifecycle (SDLC)
* Data Quality Analysis

The majority of Expert's work history in software testing and QA has been as a consultant. His typical client has needed testing performed while the application was under development.

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Education

Year	Degree	Subject	Institution
Year: 1979	Degree: BBA	Subject: Business Management	Institution: Western Michigan University
Year: 1979	Degree: BS	Subject: Economics	Institution: Western Michigan University

Work History

Years	Employer	Title	Department
Years: 2016 to Present	Employer: Undisclosed	Title: Software QA Analyst	Department: Software Development
Responsibilities: Expert is responsible for the software quality of all applications. This has included requirements (User Stories), testability, creating acceptance tests, test data creation, test execution, defect logging, regression testing and test automation.
Years	Employer	Title	Department
Years: 2015 to 2016	Employer: Volkswagen Group of America	Title: Test Lead	Department: Quality Assurance
Responsibilities: Expert was responsible for creating test strategies, test plans, test cases, test reports, status reports and managing the testing including other testers on multiple, simultaneous projects. His work included working with offshore teams in other countries.
Years	Employer	Title	Department
Years: 2011 to 2014	Employer: Employee Health Insurance Management	Title: QA Lead	Department: Software Development
Responsibilities: He was responsible for the quality on a wide range of applications. He analyzed requirements, created test cases, executed tests, logged defects, performed regression testing, load testing and exploratory testing. He evaluated 4 test automation tools, selected one, and implemented it.
Years	Employer	Title	Department
Years: 2010 to 2011	Employer: MRB Systems	Title: Test Technician	Department:
Responsibilities: Expert performed on-board (field testing) data collection and testing of GE’s Trip Optimizer, a locomotive fuel efficiency system.
Years	Employer	Title	Department
Years: 2009 to 2010	Employer: Terenine	Title: QA Lead	Department: Software Development
Responsibilities: He was responsible for leading the testing effort for a web-based, real-time loan processing. Improved the SCRUM process to better accommodate testing.
Years	Employer	Title	Department
Years: 2008 to 2009	Employer: AO Foundation	Title: Sr. QA Engineer	Department:
Responsibilities: He was responsible for testing the non-profit's medical course registration program. The program consisted of a globally distributed software development effort.
Years	Employer	Title	Department
Years: 2007 to 2008	Employer: Isthmus	Title: QA Test Engineer	Department: Software Testing
Responsibilities: Expert was responsible for guiding and mentoring team members of this Costa Rican-based near shore outsourcing firm.
Years	Employer	Title	Department
Years: 2006 to 2007	Employer: Microsoft	Title: QA Engineer	Department: HRIT
Responsibilities: He tested a re-write of an internal HR app used by Microsoft for all of its employees worldwide. The contract extended twice for other HRIT projects.
Years	Employer	Title	Department
Years: 2005 to 2006	Employer: State of Washington	Title: Test Lead	Department: Dept of Health
Responsibilities: He was responsible for leading the testing effort for Washington State's WIC program. He discovered a bug in his first month that had halted the State-wide rollout.
Years	Employer	Title	Department
Years: 2005 to 2005	Employer: Stampin’ Up!	Title: QA Consultant	Department: Software Development
Responsibilities: Expert undertook this short assignment to set up testing for an eCommerce site.
Years	Employer	Title	Department
Years: 2002 to 2004	Employer: NetDeposit / Zions Bank	Title: Lead QA Engineer	Department: Software Development
Responsibilities: He was responsible for determining test approach, creating test cases and test data and testing the desktop check scanning system for "Check21" as it as known in the Banking industry.
Years	Employer	Title	Department
Years: 2002 to 2002	Employer: Kyrus	Title: QA Engineer	Department: Software Development
Responsibilities: He undertook this short consulting job to finish up testing on a supermarket self-checkout systems. He mentored junior testers on testing approaches and techniques.
Years	Employer	Title	Department
Years: 2001 to 2001	Employer: HealthCarePrice	Title: QA Test	Department:
Responsibilities: He was responsible for testing this start-up's web-based consumer healthcare app.
Years	Employer	Title	Department
Years: 2001 to 2001	Employer: Baxter BioScience	Title: Test/QA Analyst	Department:
Responsibilities: He was originally brought in to update old test scripts, but found many bugs in new version of this patient-based healthcare website.
Years	Employer	Title	Department
Years: 2001 to 2001	Employer: ADP Tax Services	Title: QA Specialist	Department:
Responsibilities: Expert was brought in to test the reporting aspect of this application.
Years	Employer	Title	Department
Years: 2000 to 2001	Employer: Nestle USA	Title: Test Lead	Department: Software Development
Responsibilities: Expert was responsible for testing an international recipe program. He managed other testers, used SQA Robot (now Rational Robot) which as shelfware prior to this.
Years	Employer	Title	Department
Years: 1999 to 2000	Employer: Warner Bros.	Title: QA Specialist	Department: Software Development
Responsibilities: This short assignment tested movie distribution program.
Years	Employer	Title	Department
Years: 1998 to 1999	Employer: MedicAlert	Title: Senior QA Consultant	Department: Software Development
Responsibilities: He was responsible for testing a re-write of the company's application suite for emergency medical bracelets. Stages ranged from order processing to engraving.
Years	Employer	Title	Department
Years: 1998 to 1998	Employer: CB Richard Ellis	Title: QA Specialist	Department:
Responsibilities: Expert performed a quality evaluation on a COTS (Commercial off the Shelf) package because the Manager had some concerns.
Years	Employer	Title	Department
Years: 1997 to 1999	Employer: Total Renal Care	Title: QA Specialist	Department:
Responsibilities: He was responsible for testing a suite of applications for this kidney dialysis firm. He used data driven test automation.
Years	Employer	Title	Department
Years: 1997 to 1997	Employer: Pacific Gas & Electric	Title: QA Specialist	Department:
Responsibilities: He was responsible for testing a new meter installation scheduling program, as this market was about to become deregulated.
Years	Employer	Title	Department
Years: 1996 to 1997	Employer: ERA	Title: QA Analyst	Department: Residential
Responsibilities: Expert was brought in to test a system migration from mainframe to client-server.
Years	Employer	Title	Department
Years: 1997 to 1997	Employer: CBR Associates, Inc.	Title: Tester	Department:
Responsibilities: He undertook this short testing assignment to verify a physician and hospital credentialing program.
Years	Employer	Title	Department
Years: 1996 to 1996	Employer: GTE	Title: Test Lead	Department: Telephone Operations
Responsibilities: He was responsible for testing, test automation and managing testers for this client-server re-write project.
Years	Employer	Title	Department
Years: 1995 to 1996	Employer: Coldwell Banker	Title: Test Analyst	Department: Residential Affiliates
Responsibilities: He was responsible for testing a suite of programs that managed the billing of CB franchisees in U.S. and Canada.
Years	Employer	Title	Department
Years: 1995 to 1995	Employer: CCC Information Services	Title: QA Analyst	Department: Quality Assurance
Responsibilities: Expert was responsible for data dictionary testing for an automotive body repair estimating tool used by the insurance industry and auto body repair shops. This work included the write of a DOS-based program.
Years	Employer	Title	Department
Years: 1994 to 1995	Employer: VeriTest	Title: Test Engineer	Department:
Responsibilities: He was responsible for assembling hardware configurations to test new hardware devices along with existing software. VeriTest's major clients included Intel and Novell.

International Experience

Years	Country / Region	Summary
Years: 2007 to 2008	Country / Region: Costa Rica	Summary: Performed software quality work for a near-shore outsourcing firm.

Career Accomplishments

Licenses / Certifications
Professional SCRUM Master I (PSM I) certification

Awards / Recognition
Waldo-Sangren Scholarship winner (Western Michigan University) for a bit-slice computer design.

Publications and Patents Summary
Expert has published an article explaining how companies may use Continuous Deployment to lower software quality and eliminate professional software testers.

Language Skills

Language	Proficiency
English	Native speaker
Spanish	Intermediate level
German	Beginner level

Fields of Expertise

coverage analysis, software testability, software defect, GUI software testing, flaw detection, defect analysis, stress testing, quality evaluation, black box testing, reverse engineering, software failure, software quality assurance, software testing, software process improvement, software process quality, continuous quality improvement, process optimization

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Expert Details

Software Testing and Software Quality Assurance

Education

Work History

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International Experience

Career Accomplishments

Language Skills

Fields of Expertise