Intellex Acquires Expert by Big Village

We're thrilled to announce that Intellex has acquired Expert by Big Village, effective March 22, 2024. This strategic move enhances our capabilities and strengthens our commitment to delivering exceptional solutions to our customers.

Stay tuned for more updates on how this acquisition will benefit our clients and experts.

For inquiries or more information, please contact us at info@intellex.com.

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Expert Details

Spas/Hot Tubs, Hot Water Circulation Pumps, Water Management Systems, General Marketing

ID: 723920 California, USA

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Expert spent 11 years in the audio/video retail industry. During that time he was responsible for the following:

• Start-up -- develop retail chain from inception to twenty-two stores at $48,000,000 in annual revenues
• Sales, marketing, purchasing, advertising, corporate development, and P&L responsibilities
• Designed and implemented sales/distribution strategies for four proprietary (house brand) product lines with annual revenues of $10 million
• Start-up of in-house advertising agency which became a separate business with several prominent clients including Tower Records (largest sales/distribution of records in the US) and Griffith Park Observatory
• Developed new sales and marketing programs increasing sales of multi-store chain from $90,000,000 to $140,000,000
• Restructured sales/marketing and advertising departments
• Created and introduced new radio and television sales and marketing campaigns
• Created/implemented new pricing structures and planned/managed all new product introductions and promotional activities
• Start-up of in-house advertising agency which became a separate business with several prominent clients including Tower Records (largest sales/distribution of records in the US) and Griffith Park Observatory

Laing Thermotech, Inc. San Diego, CA
President C.E.O.
• Increase sales from $9 million to $23 million in 2.5 years
• Develop infrastructure, sales, marketing and product design
• Direct responsibility for company performance and bottom line
• Develop existing distribution and create new sales networks
• Develop infrastructure and systems in all areas of company to meet growth needs
• Redesign/augment existing products and develop new products for new applications in a variety of markets
• Develop company into a leading manufacturer in the three separate divisions (Plumbing and Heating, Spa Industry, Industrial Sales)


Dimension One Spas, Inc. San Diego, CA
Chief Operating Officer
• Increased sales from $6 million to $30 million
• Increased net profit from 3% to 17%
• Developed infrastructure, sales, marketing and product design
• Direct responsibility for all management, company performance and bottom line
• Created and designed multiple product lines and patents
• Brought company to a position of product design leadership within the industry
Pathfinder Computer Centers, Inc. Los Angeles, CA
Co-founder, Owner, President
• Company start-up and strategic planning for one of the first micro-computer retail store chains – transition period from mini to micro business computers and solutions
• Opened 18 retail stores and developed company sales to $45 million in two years
• Generated and executed all corporate policies and procedures
• Developed retail, mail order and direct selling techniques
• Vendor, manufacturer, and customer negotiations
• Took company public in 1984 on OTC exchange (PATHU)

University Stereo, Inc. Los Angeles, CA
Vice President Sales and Marketing
• Start-up -- develop retail chain from inception to twenty-two stores at $48,000,000 in annual revenues

Federated Group Los Angeles, CA
Vice President Sales and Marketing
• Developed new sales and marketing programs increasing sales of multi-store chain from $90,000,000 to $140,000,000
• Restructured purchasing, inventory control, sales/marketing and advertising departments
• Created and introduced new radio and television sales and marketing campaigns
• Created/implemented new pricing structures and planned/managed all new product introductions and promotional activities

1972 to 1980 University Stereo, Inc. Los Angeles, CA
Vice President Sales and Marketing
• Start-up -- develop retail chain from inception to twenty-two stores at $48,000,000 in annual revenues
• Sales, marketing, purchasing, advertising, corporate development, and P&L responsibilities
• Designed and implemented sales/distribution strategies for four proprietary (house brand) product lines with annual revenues of $10 million
• Start-up of in-house advertising agency which became a separate business with several prominent clients including Tower Records (largest sales/distribution of records in the US) and Griffith Park Observatory

Duber Security, Inc. Los Angeles, CA
Vice President Sales and Marketing
• Developed new sales and marketing strategies to enable merger or public offering (acquisition completed in 1988 by Borg Warner)
• Monitored and coordinated all company departments for multi-branch entity with 1100 employees
• Designed new advertising formats and developed new corporate image, corporate manuals and corporate brochures
• Developed new sales program(s) for direct sales (8 month increase of 38%)

Expert has opened and developed 42 retail stores in the consumer electronics industry, including but not limiited to, audio/video and computers and peripherals. He has opened and developed 5 spa/hot tub stores and trained owners of more that 550 spa/hot tub stores on store growth, management and development.

Expert spent 11 years in the audio/video retail industry. During that time he was responsible for the following: • Start-up -- develop retail chain from inception to twenty-two stores at $48,000,000 in annual revenues • Sales, marketing, purchasing, advertising, corporate development, and P&L responsibilities • Designed and implemented sales/distribution strategies for four proprietary (house brand) product lines with annual revenues of $10 million • Start-up of in-house advertising agency which became a separate business with several prominent clients including Tower Records (largest sales/distribution of records in the US) and Griffith Park Observatory

Developed new sales and marketing programs increasing sales of multi-store chain from $90,000,000 to $140,000,000 • Restructured sales/marketing and advertising departments • Created and introduced new radio and television sales and marketing campaigns • Created/implemented new pricing structures and planned/managed all new product introductions and promotional activities

Laing Thermotech, Inc. San Diego, CA
President C.E.O.
• Increase sales from $9 million to $23 million in 2.5 years
• Develop infrastructure, sales, marketing and product design
• Direct responsibility for company performance and bottom line
• Develop existing distribution and create new sales networks
• Develop infrastructure and systems in all areas of company to meet growth needs
• Redesign/augment existing products and develop new products for new applications in a variety of markets
• Develop company into a leading manufacturer in the three separate divisions (Plumbing and Heating, Spa Industry, Industrial Sales)


Consumer electronics chain stores - develop entry level business strategy - sales and marketing plans - develop marketing and administrative programs and train personel on execution of same - extensive product trainingSpa retail outlets - develop business strategy - sales and marketing plans - sales training - develop marketing and administrative programs Sales Rep organizations - develop distribution channels - customer relations - sales training - product trainingManufacturing - manufacturing processes - quality control - collateral development - sales and distribution

Education

Year Degree Subject Institution
Year: 1972 Degree: BA Subject: business, physical sciences Institution: UCLA, UCSD

Work History

Years Employer Title Department
Years: 2001 to 2006 Employer: Laing Thermotech, Inc. Title: President - CEO Department: Manufacturing - fractional horsepower pumps and heating equipment
Responsibilities:
Top to bottom responsibilities - bottom line - sales growth - interface with international sister companies
Years Employer Title Department
Years: 1989 to 2000 Employer: Dimension One Spas Title: Vice President - COO Department: Manufacturing - spas/hot tubs
Responsibilities:
Product development - sales, marketing, advertising, customer base growth, sales Rep management, distribution growth, set up international divisions
Years Employer Title Department
Years: 1987 to 1988 Employer: Duber Security, Inc Title: Vice President Salkes and Marketing Department: Industrial and Private Security
Responsibilities:
Develop sales and marketing strategies - advertising, collateral development - prepare company for acquisition (acquired by Borg Warner)
Years Employer Title Department
Years: 1982 to 1986 Employer: Pathfinder Computer Centers, Inc. Title: President - Co-founder Department: Retail Chain - computers and peripherals
Responsibilities:
Start-up - top to bottom management - bottom line - chain store development - market strategies - retail customer base growth - public offering 1984 - NASDAQ symbol (PATHU)
Years Employer Title Department
Years: 1980 to 1982 Employer: Federated Group Title: Vice President Sales and Marketing Department: Retail Consumer Electronics
Responsibilities:
Develop sales strategies - sales, marketing, advertising (newsprint, collateral, TV, radio) - purchasing - all creative
Years Employer Title Department
Years: 1972 to 1980 Employer: University Stereo, Inc. Title: Vice President - GM Department: Retail Consumer Electronics
Responsibilities:
Start-up - top to bottom management - bottom line - chain store development - market strategies - retail customer base growth

Government Experience

Years Agency Role Description
Years: 2002 to 2005 Agency: CEC Role: project consultant Description: develop data for energy conservation in homes using hot water recirculation deivces
Years: 2003 to 2004 Agency: Western States Water District Authorities Role: research analyst Description: develop data for energy conservation in homes using hot water recirculation deivces

International Experience

Years Country / Region Summary
Years: 1991 to 2000 Country / Region: Canada, Germany, England, Netherlands, Australia, New Zealand, Spain, Italy, Mexico, Guatemala Summary: Develop territories for spa sales
Years: 2001 to 2006 Country / Region: England, Germany, Canada,France, Italy, Hungary, Czech Republic, Australia, New Zealand, Switzerland Summary: Develop territories for sales of fractional horsepower pumps and heaters
Years: 1991 to 2006 Country / Region: England, Germany, Canada,France, Italy, Hungary, Cezch Republic, Australia, New Zealand, Switzerland Summary: Sales and training seminars in the aforementioned and at least 15 other countries

Career Accomplishments

Professional Appointments
Pathfinder Board of Directors, Chairman, Duber Security Board of Directors, Audio Society, President, NSPI Spa Council
Publications and Patents Summary
Numerous publications in spa indistry including water management, use of ozone in pools and spas, patents on air injection system for hydro-jet and Crystal Pure Water Managment System, numerous publications in plumbing and heating industry including hot water recirculation and thermal cooling

Additional Experience

Training / Seminars
General sales and marketing seminars for retail businesses - more than 35 international presentations and seminars - developed written dealer sales and marketing development manuals
Vendor Selection
Manufacturing, sourcing, purchasing in retail consumer electronics, spa/hot tub manufacturing and pump/heater manufacturing
Marketing Experience
Complete sell through from product conception to delivery -- develop all forms of media and collateral - sales and marketing training seminars - strategic location planning - distribution networks - sales rep development - product design and development
Other Relevant Experience
Hands-on business growth - active leadership role in personnel management, growth strategy, execution and market development in both retail and manufacturing environments

Language Skills

Language Proficiency
Spanish Reading skills are good, writing skills are OK, speaking skills are marginal

Fields of Expertise

audio equipment, consumer product marketing, marketing, marketing brand management, stereo, trade show, marketing mix, advertising, marketing communications, business development, advertising perception survey, business management, business operations, consumer demographics, market assessment, market research, distribution channel, entrepreneurship, spa water treatment, retailing, business strategy, hot tub, market development, market positioning, energy-efficient water heating, international marketing, market, market trend, customer segmentation, brand extension licensing, customer satisfaction, home entertainment system, Internet marketing, Internet advertising, DVD Player, digital video disc, consumer purchasing behavior, strategic market planning, consumer survey, behavioral science, direct mail, public relations, market potential, Viton diaphragm, time-to-market, camcorder, competitive intelligence, sanitizer chemistry, joint venture, European marketing, videocassette recorder, technical marketing, sanitizer, water, market forecasting, swimming pool chemical, high-definition television audio acoustics, swimming, swimming pool, color television receiver, digital audio tape cassette, audio power amplifier, drinking water treatment, water treatment, swimming pool water treatment, high-definition television system, television system, service marketing, audio compact disk, drinking water, television equipment, stereo amplifier, digital audio equipment, compact disk, cable television system, audio tape recorder, audio recording, audio electronics science

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