Expert Details
Strategy, Design, Development of eLearning, Learning & Organizational Development. & Talent Mgmt.
ID: 731836
California, USA
Expert's design and implementation of innovative learning and development has impacted organizations around the world through her role as Program Director for The Economist's online Economist Education series and as Chief Learning Officer for Vistage International where her programs influenced 15,000 CEOs and their companies.
Her strategic design approach has led to a 300% increase in corporate growth rate. Her responsibilities have included the design of custom instructor-led and online programs as well as the successful marketing of learning solutions. Customers have included private and public sector organizations specializing in financial services, higher education and healthcare. Her highly creative, popular programs earned her Training Magazine’s Top 125 Winner award for achieving global excellence in corporate-sponsored education.
Her expertise includes Serious Games. Her most recent assignment for Economist Education has been to design and develop a business simulation on managing intercultural, cross-border teams. This design work leverages her earlier invention of a new way of learning on the Web that integrates online business simulations with multi-tiered mentoring and collaboration.
She has written for the Los Angeles Times, Newsweek and The Economist and she became an internationally published author which, in turn, led to her being a producer and director with the BBC and International Video Network.
Expert received her Graduate Diploma in International & Comparative Politics from The London School of Economics and her BA from the University of Southern California. An early student of the San Francisco State Multimedia Studies program, she later became certified by the eLearning Guild as a mobile learning application developer.
Expert's senior year thesis at USC was a visual ethnography of the Grand Central Public Market in downtown Los Angeles. This required two years of ethnographic research.
Since 2000, she has designed, developed and implemented multimedia-based eLearning programs that involved instructional design, computer-based training, courseware, media production, multimedia communication planning and multimedia display. These technologies and approaches were applied to the creation of programs focused on employee training, corporate training, executive coaching, human resources, leadership, leadership development, leadership training, and management training.
Some of the content areas of her programs include: managing change, conflict resolution, emotional intelligence, and personality-type indicator outcomes that calibrate personalized learning programs. These include the MBTI, DISC and The Enneagram. Her work has also included sales training and executive education. Her expertise includes online learning and development as well as Instructor-led Training (ILT). She has facilitated workshops as well as trained trainers to deliver her programs around the globe. Her programs have consistently received standing ovations.
As Chief Learning Officer of Vistage International, she created 200 programs for 15,000 chief executives, their 650 coaches and 130 staff. Her work earned her Training Magazine’s Top 125 Winner award for achieving global excellence in corporate-sponsored education. As a consultant for Asset Management, she designed a program in leadership development that aligned leadership competencies with the wisdom of Renaissance masters. Her work is highly creative, powerful and delivers high Return on Investment (ROI) Results: attendees increased their books of business by 235%; corporate growth rate increased by 300%.
Simulations: Art – Artist in residence in Italy; exhibited in the Oceanside Museum of Art, The Catalina Festival of Art; watercolor, photography & goldleaf. Television – writer, director, producer: Intrepid Film & Television, BBC, International Video Network European / Europe – US / EU citizen – from 1994-2012 – assignments in London, Italy, Germany. Organizational Development – Led reorganization of Blue Sky Broadcast; 50% of all of expert’s learning & development includes Organizational Development. Talent Management – Worked closely with company executives at Blues Sky Broadcast, Vistage, VA hospital network, USF, etc. on issues including succession, adoption of new processes in handling departmental responsibilities, integration of services, etc. Project Management – As CLO of Vistage Intl., Founder of Atlas Island Media and Program Director of The Economist/ Economist Education, coordinated stakeholders, set up milestone schedules, generated daily and weekly progress reports for global initiatives.
Expert consulted for Fortune 14 company, comprised of 85,000 employees on the subjects of Serious Games, Gamification and Peer Advisory Groups. Expert consulted for Italian Executive Education company, designing a conference for global executives and delivering keynote for the conference. Expert project managed a global eLearning venture based in New York and London that included subject matter experts around the world, journalists and software developers. Expert consulted for federal government healthcare organization in New York on the application of emotional intelligence to first-responder collaboration. Expert consulted for a financial services corporation on an employee orientation program.
Education
| Year | Degree | Subject | Institution |
|---|---|---|---|
| Year: 1985 | Degree: Graduate Diploma | Subject: International & Comparative Politics | Institution: London School of Economics and Political Science |
| Year: 1983 | Degree: Bachelor of Arts | Subject: Journalism & Anthropology | Institution: University of Southern California |
Work History
| Years | Employer | Title | Department |
|---|---|---|---|
| Years: 2012 to Present | Employer: Undisclosed | Title: Consultant | Department: |
Responsibilities:Design, development and implementation of learning and organizational development initiatives for U.S. and European corporations.Leverage creation of knowledge transfer tools and learning platforms to support organizational and leadership development, change management and succession. Provide assessment, analysis and interventions at the individual, team and organizational levels. Contracts include: Director of Learning & Development, Blue Sky Broadcast, San Diego,California Design, development & implementation of company-wide talent management and training programs to coincide with corporate reorganization. Product design and business development of Patient Learning Portal for U.S. hospitals; forging partnerships with state and regional hospital associations and national health insurance providers. Drafted memorandum of understanding with global telecommunications corporation. Provided analysis and business development of SaaS Learning Management System. Director, Organizational Development & Curriculum Designer, Asset Management, Rome, Italy. Excellence Program Designer; European conferences curriculum development, including design and delivery of Renaissance Management, a conference for European executives based on the correlation between leadership competencies and the life lessons of Italian Renaissance masters. Consultant, Genentech Inc. South San Francisco, California Providing expertise on the application of Serious Games and gamification to the dissemination of research on the subject of the future of HR. Collaborating with Executive Talent Development leaders on a program for newly-promoted vice presidents. Designing options for global asynchronous / synchronous learning to include the challenges of achieving influence within a parent organization (Roche Group) that has 85,000 employees worldwide. |
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| Years | Employer | Title | Department |
| Years: 2010 to 2012 | Employer: The Economist | Title: Program Director & Business Simulation Designer | Department: Economist Education |
Responsibilities:Hands-on project management in collaboration with senior executives to leverage and build on The Economist's 160+ year tradition of thoughtful analysis and clear thinking, by creating concise, online courses that fuse proven management theories with real-world lessons from the experiences of multinational managers and executives on the ground all over the world.Designed an online role-playing business simulation on managing cross-border teams comprised of characters in New York, London, China, Brazil and Germany who must launch a mission critical, high-profile product despite conflicts underscoring cultural differences Design, development and management of business simulations, on topics, including: managing cross border teams, market entry strategies, managing risk in emerging markets, competing to win in global markets and innovating for growth. www.economisteducation.com |
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| Years | Employer | Title | Department |
| Years: 2006 to 2010 | Employer: Vistage International | Title: Chief Learning Officer | Department: |
Responsibilities:Based on needs analyses, surveys and review of 50 years of programs, designed and developed game-changing learning and organizational development programs, including the creation of a foundation course that streamlined a six-month program to a six-day boot camp, accelerating the growth rate of the company by 300%. Led company-wide organizational development initiatives to coincide with corporate re-branding and business imperatives.Designed and developed over 200 continuing education courses including programs on performance improvement, financial acumen, sales, marketing and group facilitation for 650 coaches or “Chairs” who, in turn, led 15,000 CEO members worldwide. Created New Member Curriculum, a blended learning solution for chief executives on topics including leadership, personnel, finance, sales and marketing. Designed interactive online version of the Vistage business model for new market expansion. Designed organizational development for 130 staff, including online assessments and experiential programs. Managed global faculty of 40 facilitators, a Director of Learning & Development, Senior Producer, Program Coordinator and contracting instructional designers. www.vistage.com |
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| Years | Employer | Title | Department |
| Years: 1997 to 2006 | Employer: Atlas Island Media | Title: Founder, Director of Organizational Effectiveness and Performance Improvement | Department: |
Responsibilities:[Founder; held 3 unique positions during this time period]Director of Organizational Effectiveness and Performance Improvement Successful roll out of a cross-functional integrated learning platform leveraging content proven to achieve an average 200% increase in assets under management for American Express Financial Advisors. High-impact strategic consulting for Stanford Research Institute (SRI), Veterans Administration Hospital Network, University of San Francisco, American Society for Training and Development. Chosen as President Elect of Silicon Valley Chapter, International Society for Performance Improvement. Learning Solutions Facilitator University of San Francisco ELearning Guild TechLearn International ASTD International The Association of Test Publishers Women in Technology International Learning Solutions Developer Design, development and implementation of the Learning Integrated Framework Environment (LIFE) platform combining online simulation, mentoring and collaboration. Grew team of instructional designers, game developers and IT personnel in the creation of eLearning programs for corporate, healthcare and academic systems. Design, development and implementation of Virtual Guru®, for capturing and leveraging subject matter expertise for the delivery of streamlined knowledge transfer within organizations. www.atlasisland.com |
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Government Experience
| Years | Agency | Role | Description |
|---|---|---|---|
| Years: 2004 to 2004 | Agency: Veteran's Administration Hospital Network | Role: Consultant | Description: Emotional intelligence for first responder collaboration. |
International Experience
| Years | Country / Region | Summary |
|---|---|---|
| Years: 1984 to 1994 | Country / Region: London, England | Summary: As a graduate student at The London School of Economics, expert freelanced for The Economist magazine and was hired full-time after she graduated. She covered: World Business, Science & Technology and Finance. Expert was recruited by Business Magazine (published by The Financial Times & Conde Nast) and wrote about Global 2000 companies. In addition to her reporting for Business, she also wrote for The Correspondent. Her assignments included reporting in Germany, Italy, Holland and the Dutch Antilles. Commissioned to write a book based on an article she wrote, expert conducted research around the world that included work in Hong Kong, Taipei, Bangkok, Kuala Lumpur, Singapore, Jakarta and Sidney. Expert's book became the basis of a drama series development with BBC. She formed Intrepid Film & Television and wrote, directed and produced dramas & documentaries. Expert is a naturalized British citizen and can work and live throughout the EU and holds American and EU passports. |
| Years: 2010 to 2012 | Country / Region: Italy | Summary: During several engagements over the course of two years, expert was an artist in residence in Florence, an executive education program developer in Rome and delivered a conference and keynote address in Tuscany. |
| Years: 1993 to 1993 | Country / Region: Germany | Summary: Expert's book was published by Econ Verlag in Germany. She also interviewed heads of Mercedes Benz, BMW and Porsche. |
| Years: 1987 to 1988 | Country / Region: Hong Kong, Singapore, Taipei, Kuala Lumpur, Sidney, Jakarta | Summary: Expert conducted research for her book, interviewing and working with prosecutors, police and private investigators. |
Career Accomplishments
| Associations / Societies |
|---|
| American Society for Training & Development, International Society for Performance Improvement, Rotary International Foundation, San Diego Organizational Development Network |
| Licenses / Certifications |
|---|
| ELearning Mobile Learning Certification, Emotional Intelligence Certification, Dual US/European Citizenship |
| Professional Appointments |
|---|
| eLearning Forum, Society for Human Resource Management, Alumni & Friends of the London School of Economics, International Conference Speaker |
| Awards / Recognition |
|---|
| Training Magazine Top 125 Winner; achieved global excellence in corporate-sponsored education, Toastmasters, Volunteer: Polinsky Children’s Center |
| Publications and Patents Summary |
|---|
| Expert has three books, and has also been published via articles in the fields of business, finance, science & technology, education online learning and simulations. |
Additional Experience
| Training / Seminars |
|---|
| Since 2000, Expert has designed, delivered and implemented hundreds of training courses, seminars and programs. Subjects have included: leadership development, overcoming self-limiting beliefs, multimedia development, management training, leadership competencies: strategy, execution, talent management, human capital development, self proficiency. She has also developed sales courses and workshops on setting and achieving goals, simulations, subject matter experts, Serious Games, gamification, peer advisory boards and performance improvement |
| Vendor Selection |
|---|
| As Chief Learning Officer for Vistage International and Founder of Atlas Island Media, expert hired many vendors, contractors and suppliers, including instructional designers, computer programmers, graphic designers, actors and accountants. |
| Marketing Experience |
|---|
| Expert has leveraged her professional experience in being a pioneer in eLearning to provide international corporations insights into the future of learning & development, organizational change, simulation technologies, the evolution of individual development plans, a Learning Integrated Framework Environment and knowledge management tools. Expert has been interviewed extensively by Distance Educator on trends, growth areas, attitudes, technologies and cost drivers for learning and development and its role within corporations. |
| Other Relevant Experience |
|---|
| Expert has developed a process for interviewing subject matter experts, capturing that knowledge and making it available in a searchable database for succession -- enabling organizations to manage human capital quickly and efficiently. Expert has designed and developed the Learning Integrated Framework Environment (LIFE) that combines simulation, multi-tiered mentoring and collaboration. |
Fields of Expertise
computer-assisted instruction, e-learning, educational software, industry-education interaction, learning theory, technical education, training, journalism, multimedia, advanced instructional design advisor, computer-based training, corporate training, courseware, employee training, ethnographic research, executive coaching, human, instructional design, leadership, leadership development, leadership training, management training, media production, mulitmedia communication planning, multimedia display, artwork, organizational development, project management, simulation, talent management, television studio, public speaking