Expert Details

Expert in Telecommunications; Mobile/Wireless; Intellectual Property Infringement/Piracy; IT; Patents; Tariffs

Expert ID: 731346 United Kingdom

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Over 40 years in the telecommunications industry with experience of fixed lines, mobiles, numbering, number portability, IP Telephony, VoIP, WiFi, transmission networks (SDH, MPLS, etc.), IP networking for voice/video, Microsoft Lync services, tariffs (including rental and call costs), PBXs and carrier switches.

Is an Expert witness that has been engaged on civil and criminal cases and investigations since 1999. Some of the cases are listed below:

• Patent Infringement involving a connector.
• Equipment Fit For Purpose involving claims on a data sheet.
• Damaged Equipment (over 1,000,000 GBP of damage) assessing blame.
• Number Portability infringement.
• Telephone Billing fraud
• Call Fraud involving non-geographic numbers.
• Ofcom Regulations breach.
• Mobile Calls and alternative methods of avoiding high costs.

Also works as Telecommunications Consultant and has been engaged in the following high-profile projects:

• Led the team as Project Leader in ETSI that standardised the technical requirements for Euro ISDN.
• Contributed to the standardisation of VoIP (QoS, MOS, Packet Loss, Delay and Jitter) as part of the UK Ofcom committee on quality of service.
• Suggested a new telephone numbering scheme for fixed line, mobile and IPT for the Seychelles that was accepted by the Seychelles Government and the Indian Ocean Commission.
• Set up from scratch and managed the Voice and Switching Department for Sky Network services.
• Arbitrated on behalf of the UNHCR and recommended the award of a worldwide network contract to one of six vendors.
• Worked with Ofcom and BT so that a start-up company could become a public Telephone Operator and offer unified communication services and have interconnect with BT.
• Engaged by the European Commission to lead telecommunication’s harmonisation projects in the Czech Republic and Cyprus.

Has experience in working for the following industry types: Finance and Insurance; ISPs, Telecom Operators (Fixed Line and Mobile); Oil, Gas and Process; Consultancies; UK, European and Overseas Government Departments; United Nations; International, European and UK Standards Bodies; and Sports and Leisure Industry. Is a fully qualified Chartered Engineer and is a full Member of Learning and Performance Institute (MLPI).

Expert topics:
WANs; LANs (and VLANs); IP Networks and Addressing, Ethernet and MPLS Networks; Transmission (SDH/WDM); Telecom Networks (VoIP/IPT); Network Infrastructure; Call/Contact Centres; Unified Communications; Next-Generation Networks (NGNs); Fixed/Mobile Convergence (FMC); PBXs; Local Exchanges; MSANs; SBCs; Routers; Switches; Broadband Networks and Signalling Protocols

Led the team as Project Leader in ETSI that standardised the technical requirements for Euro ISDN.
 .
Contributed to the standardisation of VoIP (QoS, MOS, Packet Loss, Delay and Jitter) as part of the UK Ofcom committee on quality of service.
Suggested a new telephone numbering scheme for fixed line, mobile and IPT for the Seychelles that was accepted by the Seychelles Government and the Indian Ocean Commission.Arbitrated on behalf of the UNHCR and recommended the award of a worldwide network contract to one of six vendors.
 Worked with Ofcom and BT so that a start-up company could become a public Telephone Operator and offer unified communication services and have interconnect with BT

Education

Year Degree Subject Institution
Year: 1970 Degree: BSc Subject: Telecommunications; Electrical Engineering Institution: Middlesex University

Work History

Years Employer Title Department Responsibilities
Years: 1989 to Present Employer: Undisclosed Title: Telecommunication Consultant & Expert Witness Department: Responsibilities: Consultancy and Expert Witness work involving fixed lines, mobiles, numbering, number portability, IP Telephony, VoIP, WiFi, transmission networks (SDH, MPLS, etc.), IP networking for voice/video, Microsoft Lync services, tariffs (including rental and call costs), PBXs and carrier switches.

Career Accomplishments

Associations / Societies
C. Eng., MIET
MLPI
Licenses / Certifications
Prince 2
Publications and Patents Summary
Has 12 publications

Additional Experience

Expert Witness Experience
Has been engaged on civil and criminal cases and investigations since 1999. Some of the cases are listed below:

• Patent Infringement involving a connector.
• Equipment Fit For Purpose involving claims on a data sheet.
• Damaged Equipment (over 1,000,000 GBP of damage) assessing blame.
• Number Portability infringement.
• Telephone Billing fraud
• Call Fraud involving non-geographic numbers.
• Ofcom Regulations breach.
• Mobile Calls and alternative methods of avoiding high costs.
Training / Seminars
Has delivered over 300 training courses and lectures within the IT and telecoms subject area. Started giving training courses and lectures in 1987 for Gandalf in Chicago at the training school. Has presented courses on a one-to-one basis, in a classroom environment, in a lecture theatre, and has also provided training services as a floor walker. Has designed and presented hands-on software/hardware-based courses for a number of clients (including Vodafone). Has carried out Training Needs Analysis (TNA) for a number of clients. Has also developed computer-based training courses for online students and interactive online training courses. Has given courses in UK, Ireland, France, Germany, Netherlands, Austria, Belgium, Finland, Sweden, Cyprus, USA, Canada, Algeria, Morocco, Martinique and Israel.
Vendor Selection
Has provided consultancy services as a Project/Programme Manager/Bids & Tenders Consultant for over 30 years and has managed contracts involved in infrastructure replacement/design, delivery, migration, transformation, business change/analysis, office moves/relocation, procurement and critical systems.

Has personally been involved in procurement, bids and tenders, regulation and standardisation, training, RFP/RFI/RFQ/ITT/SLA processes and evaluation, vendor/supplier selection and procurement, third-party management, negotiations, stakeholder management, cost analysis, organising and chairing meetings and report writing.
Marketing Experience
Is an expert in the UK telecoms industry and has gained knowledge by actually providing services to most of the UK bigger companies including multinational telecom users corporations.
Other Relevant Experience
Specific specialist areas include telephone bill analysis; identification of cheaper tariffs and services as well as investigating and providing advice on lowering communication costs.

Fields of Expertise

carrier communication, International Telecommunication Union, Signaling System 7, telecommunication, telecommunication link, telecommunication network, telecommunication regulation, telecommunication standard, telecommunications regulation process, telecommunications regulatory compliance, telecommunications system, telecommunications system design, telecommunications-related technical training, telephone, telephony, voice communication, wide-area network, telecommunications industry, IP multimedia subsystem, fixed-mobile convergence, time division synchronous code division multiple access, IS-95, 2G mobile network, digital convergence, broadband integrated services digital network, integrated voice response system, audioconferencing, Automatic Call Distributor, automatic call distribution, compander, mobile telecommunication, TTY/TDD, video conferencing, telecommunication software, digital telecommunication, telecommunications-related management training, telecommunications management, telecommunications strategic planning, mass media telecommunication, cellular telecommunication, international telecommunication, video communication, telecommunication disaster, data communication, computer communication, time-division multiplexing, speech transmission, optical communication, communication, teleconference, communication network, videotelephony, telegraphy, teleconferencing, telecommuting, pulse-code modulation link, line concentrator, network, facsimile communication, electronic switching, cyclical redundancy checking, codec, bandwidth compression

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