Intellex Acquires Expert by Big Village

We're thrilled to announce that Intellex has acquired Expert by Big Village, effective March 22, 2024. This strategic move enhances our capabilities and strengthens our commitment to delivering exceptional solutions to our customers.

Stay tuned for more updates on how this acquisition will benefit our clients and experts.

For inquiries or more information, please contact us at info@intellex.com.

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Expert Details

Title Insurance, Standard Claims Practices, Interpretation of legal documentation

ID: 730743 Tennessee, USA

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Attorney and Consultant / Expert Witness on title insurance management, escrow and related matters

From an industry experience perspective, Expert has been actively involved in all phases of the title insurance industry from the period where he was issuing title agent while engaged in private law practice from 1978 through 1983. During this period, he personally conducted title searches, drafted deeds and title corrective documents, prepared closing statements, handled escrows and escrow reconciliations, and issued final title policies. While President of an active underwriter owned title insurance agency, expert was actively involved in supervision of the handling of over 12,000 FHA, VA and conventional loan closings. Subsequent to that time, he had remained active in dealing with title agent and approved attorney issues in 20 states through responding to underwriting issues presented for underwriter approval and management of claims presented in the ordinary course of business.

Expert has over 30 years of senior level and executive experience in managing title insurance operations, serving as an attorney and the President of two multi-state regional title insurance underwriters and a regional President for 17 years. Duties included supervision of legal underwriting, development of strategic business plans, opening and closing of offices, budgeting, creation of goal focused incentive plans, designing operational software and managing enterprise risks. Expert also has extensive experience in handling defalcations, including conducting immediate onsite interviews, identification of recoverable assets, securing injunctions/ receiverships, preparing victim impact testimony at post-conviction sentencing hearings.

Since 1983, expert's primary responsibilities have been performing and managing a wide variety of underwriter and agent support functions. In the most recent position with Southern Title Insurance, I had day to day responsibilities for managing all aspects of company and 4 related entities. Southern Title operated through 8 branches covering 17 states, and I actively supervised an average of 600 active agents and 1,500
approved attorneys annually. During my tenure with Southern, these agents produced over 865,000 policies and $265 million in gross premiums since 2002. During this period, I accomplished the following:
o Created and successfully implemented comprehensive title agency application forms, review procedures and with written approval guidelines,
o Created and implemented title agency and approved attorney termination procedures,
o Revised and implemented ‘goal focused’ title agency manager compensation plans,
o Developed and implemented a comprehensive escrow account and procedures audit program
o Supervised and managed a $460K re-write of web based underwriter / agency support software system which was successfully deployed in 2011
o Created detailed operational profit center budget programs that rolled into companywide budget
o Conducted periodic budget reviews assessing achievement of quarterly and annual budget goals
o Supervised closure of offices, downsizing of staff and implementation of expense control plans
o Personally handled claims and managed claims departments
o Personally worked defalcations, including
• Conducting immediate onsite interviews,
• Identification of recoverable assets,
• Securing injunctions/ receiverships
• Preparing victim impact testimony at post-conviction sentencing hearings
o Drafted underwriting guidelines designed to minimize future claims
o Personally handled Insurance Department market conduct exam responses
o Developed and modified companywide procedures to insure regulatory compliance.
o Drafted state rate filings and developed programs to insure agent compliance with filed rates


Education

Year Degree Subject Institution
Year: 1977 Degree: JD Subject: Law Institution: University of Memphis
Year: 1973 Degree: BS Subject: Business Administration, Personnel Management Institution: University of Tennessee

Work History

Years Employer Title Department
Years: 2012 to Present Employer: Undisclosed Title: Partner Department: (Undisclosed)
Responsibilities:
Expert and managing services
Years Employer Title Department
Years: 2015 to Present Employer: Undisclosed Title: Director of Title Industry Services Department: (Undisclosed)
Responsibilities:
Ongoing Consulting services
Years Employer Title Department
Years: 2012 to Present Employer: Undisclosed Title: Pre-licensing and Post Licensing Education Chair Department: (Undisclosed)
Responsibilities:
Ongoing Consulting services
Years Employer Title Department
Years: 2002 to 2012 Employer: (Undisclosed) Title: President, Executive Vice President, Senior Vice President, Regional Executive Department: (Undisclosed)
Responsibilities:
Various executive roles during career, Insurance Operations
Years Employer Title Department
Years: 2008 to 2011 Employer: (Undisclosed) Title: President Department: (Undisclosed)
Responsibilities:
Investors Corporation

Career Accomplishments

Associations / Societies
Tennessee Bar Association:
Executive Council, Real Estate Section
Member, Real Estate and Probate Sections

American Bar Association
Member, Real Estate, Trust and Probates Section

Tennessee Land Title Association:
Pre-licensing Education Committee
Legislative Committee
Board Member
Education Committee Member 2011-2016
Speaker at Regional Seminars

American Land Title Association:
Title Insurance Underwriter Executive Committee
Member 1984-2017

Tennessee Editor – ALTA Title Insurance Regulatory Survey – Tennessee
National Title Professional (NTP) designation
ALTA Best Practices Task Force Committee
ALTA Education Committee

Current member: Westlaw Expert Witness Roundtable, American Land Title Association, Tennessee Land Title Association, the State Bar of Tennessee, American Bar Association (Real Estate, Probate and Trust Sections), and International Association of Privacy Professionals.
Licenses / Certifications
Tennessee Bar, 1977
Tennessee Supreme Court, 1978
U. S. District Court Eastern District of Tennessee, 1979
Title Insurance Agent (State of Tennessee) 1979
Professional Appointments
Software Related Expertise: Over the past 30 years, Expert has been able to utilize my industry knowledge to aid in the practical design of title underwriter software and website applications designed to provide easy access to necessary services for agents and approved attorneys. While he is not a programmer, he understands software design and works closely with programmers to create agent friendly software solutions to increase underwriter efficiencies. The following is a sample of software solutions developed under his supervision and direction:
o Commitment and policy preparation software
o Web based closing service protection letter systems
o Automated system to cancel issued CPLs with integrated fax cancelation letter generation
o Commitment and policy tracking software with integrated accounting reports
o Standalone SDN (Terrorist search) system with certificates to document compliance
o Detailed rate calculation software to include endorsement charges, non-standard rate rules,
etc.
o Online resource libraries seamlessly incorporating created and third party developed
resources
o Underwriter back office policy processing software
o Excel based internal budgeting programs for deployment to branches and automatic rollup
o Excel based business opportunity projection tools for prospective employees
o Hybrid Excel and web application tool to automate agency manager compensation
calculations based on manager’s monthly performance towards preselected underwriter
goals
o Policy inventory accounting integrated with policy processing system to limit inventory
abuses
o Agency management software
Awards / Recognition
Awarded a National Title Professional (NTP) designation by the American Land Title Association – This designation was awarded after completion of comprehensive courses covering all aspects of title insurance practice, providing proof of educational courses taught and attended, and documented experience in the industry for the last 30 years - less than 65 designations had been awarded nationwide.

Awarded a Certified Information Privacy Professional for the US (CIPP/US) designation by the International Association of Privacy Professionals (IAPP) – an ANSI/ISO accredited designation awarded after completion of a comprehensive study of US privacy and data security laws and passage of a comprehensive exam.
Publications and Patents Summary
6 publications, 7 industry related projects

Additional Experience

Expert Witness Experience
Expert has been involved in 18 cases to date, dealing with depositions and reporting.
Training / Seminars
During the past 34 years, Expert has authored and presented CLE and CE accredited seminars and interactive webinar presentations on a wide variety of real property related topics. Specific information available upon request.

Fields of Expertise

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