Expert in Vocational Training, Leadership and Supervisory Skills Training for Spanish-Speakers & Team-Building
Teamworks, Expert's boutique consulting firm, deliverables are: preparing employees to:
Align their work with business objectives.
Solve technical, interpersonal, and organizational problems,
Make decisions that add value to company operations.
Eliminate productivity bottlenecks.
Lead and manage others.
Teamworks teaches Poke Yoke ("Error-Proofing") techniques to Quality and production personnel, enabling them manage the inspection process more thoroughly and logically, using Poke Yooke assumptions and methods.
Expert is expert in Root Cause Analysis, and in training others how to use such approaches as "The Five Why's,"Ishikawa Diagramming," and "Force-Field Analysis to identify root causes of problems, and address them.
Teamworks specializes in developing the team/and collaborative competencies of English-and Spanish-speaking work teams, and has done so for a number of customers, including: Initiative, Forbes Industries, Intermetro Industries, ACCO Brands, and others. T
Expert is certified by the DeBono Institute to teach Parallel Thinking skills and Creativity Skills. His customers have included: U.S. Army, Tropicana,, the Yanacocha Mine, Carrillo y Asociados, and the City of Los Angeles.
As a certified DeBono Instructor, Expert is experienced and adept at both leading innovation and training innovation teams in the workplace, utilizing such techniques as: Random Word, Harvesting, Treatment, Concept Mapping, Challenge, etc.
Expert prepares executives, managers, and supervisors - in both English & Spanish - to deploy a variety of decision-making tools and strategies that result in sound decisions.
Expert has experience in the United States, the Middle East, and Latin America in designing, implementing, and assessing the utility of on-the-job training projects and initiatives.
Trained 9 key supervisors of mid-level manufacturing company in Root Cause Analysis and Problem-Solving Skills. Resulted in development of detailed Action Plans for application to manufacturing problems and development of strategy to incorporate Root Cause Analysis into the work of ongoing Poke Yoke teams.Led successful Team-Building project for major truck body manufacturer, resulting in on-time time implementation of continuous improvement project.Trained (10) Republic of China Supervisors from Fortune 100 company in Core Leadership and Team Skills for start-up of mainland China manufacturing facility.
Facilitated annual retreat for Board of Directors of a large higher education institution resulted in Board development of, and commitment to action plans.
Facilitated Annual Meeting of Latin American VISA executives.
Expert may consult nationally and internationally, and is also local to the following cities: Los Angeles, California - San Diego, California - Long Beach, California - Santa Ana, California - Anaheim, California - Riverside, California - Glendale, California - Huntington Beach, California - San Bernardino, California - Chula Vista, California
|Year: 1972||Degree: Master's||Subject: Education||Institution: University of Tennessee|
|Year: 1966||Degree: Bachelor's||Subject: Social Sciences||Institution: San Diego State University|
|Years: 1994 to 2008||Employer: Teamworks||Title: Principal||Department:||Responsibilities: Expert delivers customized skills training and coaching solutions to customers in manufacturing, agriculture, legal services, petrochemicals, heal care, not-for-profit organizations, and others. He conducts a needs assessment with the customer, and designs and delivers skills training and consulting on performance issues, to the client.|
|Years: 1990 to 1994||Employer: Vocational Exploration Services, Inc.||Title: Manager||Department:||Responsibilities: Managed (8) professional and clerical staff. Trained clients in job-seeking skills to seek private sector employment. Evaluated efficacy of vocational training curricula. Placed clients into vocational training curricula. Monitored, supported client progress in school. Managed complex customer relationships with large insurance carriers. Trained new Counselors in counseling methods, listening, problem-solving, conflict-resolution skills, caseload management, and interpersonal skills. Counseled clients to define and realize career and vocational goals. Provided services in English and Spanish. Consistently performed in top 10%, with both companies. Conducted detailed labor market research. Established effective working relationships with area businesses.|
|Years: 1989 to 1990||Employer: San Miguel School||Title: Teacher||Department:||Responsibilities: Taught History, Art, English Music, Reading, and Mathematics to (34) students at parochial school, after re-locating from Connecticut. Commended by Principal for teaching effectiveness. Authored instructional materials.|
|Years: 1988 to 1989||Employer: Connecticut Agency on Aging||Title: Projects Manager||Department:||Responsibilities: Managed Title III and Title V Federal job retraining projects. Supervised one professional, one clerical. Forged working partnerships with area employers and municipal agencies to place clients. Developed, managed program budgets. Recruited disadvantaged clients to participate in job retraining projects. Participated in Boards of Directors meetings. Expanded scope of both projects by 25% in one year. Wrote successful proposal for continued funding. Commended by State of Connecticut on job effectiveness.. Authored funding proposals. Relocated to California at end of year.|
|Years: 1984 to 1987||Employer: Technoserve, Inc.||Title: Training Manager||Department: Latin America Division||Responsibilities: Conceptualized and led all management development and organizational development projects for operations in Peru, Panama, El Salvador, Costa Rica. Trained Latin American professional staffs in leadership, management, small group leadership, conflict-resolution, problem-solving, and decision-making skills. Designed, implemented complex system to evaluate social, economic impacts of company assistance to small business client groups. Led team-building for staffs in Peru, Panama. Designed self-instructional manual (in Spanish) to train overseas staffs how to identify and develop small business leaders. Designed, installed criterion-referenced system to train-the-trainers. Served as Division liaison to other functional units of the company. Authored procedures manual, instructional materials, self-instructional texts.|
|Years: 1981 to 1984||Employer: Hospital Corporation of America, Inc.||Title: Training Project Manager||Department: Center for Health Studies||Responsibilities: Led start-up of training and organizational development function to serve international business operations of company. Coached senior executives to identify and address training and performance issues in United Kingdom, Saudi Arabia. Conducted large-scale task analysis of (23) technical jobs for King Fahad Hospital, Riyadh, Saudi Arabia. Trained hospital middle managers in consulting skills. Designed curriculum for and trained hospital middle managers in consulting skills. Designed and delivered training for hospital Administrators in how to effectively work with electronic news media. Coached key executives, and designed and implemented succession planning system for senior managers. Authored instructional materials, self-instructional texts.|
|Years: 1976 to 1978||Employer: ESB, Inc.||Title: Training and Organizational Development Manager||Department: International Group||Responsibilities: Led and implemented all organizational development interventions for international manufacturing operations, including team-building for Guatemala factory, leadership development interventions for United Kingdom facilities, organizational needs assessment for Iran assembly plant, team-building for executive staff of Dominican Republic manufacturing plant. Designed l& led large-scale organizational needs assessment for Iran plant. Coached senior U.K. executive to define management issues.|
|Years: 1974 to 1976||Employer: Educational Research Systems, Inc.||Title: Vice President, Training||Department:||Responsibilities: Led team of 8 leadership trainers for customers (e.g., Daniels Construction Co., U.S. Peace Corps, Pittsburgh Plate Glass, Union Carbide, etc.) in Puerto Rico.|
|Years: 1967 to 1969||Agency: U.S. Peace Corps||Role: Volunteer||Description: Served as community development advisor in two rural communities, in Colombia, South America.|
|Years: 1978 to 1978||Agency: United States Dept. of Agriculture||Role: Consultant||Description: Trained U.S.D.A. technical advisors in how to engage and involve rural Costa Rican peasants in making community decisions.|
|Years: 1984 to 1987||Agency: United State Agency for International Development||Role: Sub-contractor||Description: Working under USAID funding, identified, developed and implemented complex system to assess impacts of USAID-funded rural development projects in Peru, El Salvador, Panama, Costa Rica.|
|Years: 2006 to 2006||Agency: U.S. Army||Role: Consultant||Description: Trained 35 U.S. Army civilian employees in parallel thinking skills.|
|Years||Country / Region||Summary|
|Years: 2005 to 2005||Country / Region: Guatemala||Summary: On 3 separate engagements for client, trained 30 Guatemalan attorneys and paralegals on parallel thinking skills.|
|Years: 1996 to 1996||Country / Region: Gaza Strip||Summary: On assignment by the United Nations International Labour Office, designed and conducted training needs assessment for Gaza Vocational Training Center.|
|Years: 1995 to 1995||Country / Region: Africa||Summary: Conducted extensive training need assessment of (3) agricultural sector development agencies of the Republic of Cape Verde.|
|Years: 1978 to 1978||Country / Region: United Kingdom||Summary: Trained 20 international manufacturing executives in utilization of Louis B. Allen management practices.|
|Years: 1984 to 1987||Country / Region: Peru||Summary: Conducted management coaching and management skills training for Peruvian staff of Technoserve, Inc.|
|Associations / Societies|
|Association of Professional Consultants (APC), American Society for Training and Development (ASTD), International Association of Facilitators (IAF)|
|Licenses / Certifications|
|Certified Faculty Member, Lore International Institute; Certified Instructor, Lateral Thinking; Certified Instructor, Parallel Thinking ("Six Thinking Hats")|
|Contributing Editor, The Orangespeil (publication of ASTD, Orange County, CA., Chapter).
Reviewer, Group Facilitation: A Research and Applications Journal.
|Publications and Patents Summary|
|Expert has twice been published by McGraw-Hill, and has in 8 professional publications on training and topics.|
|Expert Witness Experience|
|(1992 - 1994): Expert Witness on vocational and skills training issues for Office of Hearings and Appeals, U.S. Social Security Administration, San Bernardino, CA.|
|Training / Seminars|
|Since 1972, has designed and delivered over 2,000 skills training seminars and workshops, in English, Spanish, and Portuguese, worldwide.|
|All of his management and executive roles have required him to identify and vet prospective suppliers of training and coaching services.|
|He is keenly aware of and alert to the demands and challenges of organizational leadership and management, throughout a wide variety of sectors and industries, both in the U.S. and internationally. His 35 years experience in the field of human resource development has enabled him to develop a credible working rapport with these leaders, and to work effectively at all organizational levels.|
|Other Relevant Experience|
|Expert is a certified professional instructor for Dr. Edward deBono’s “Creative Thinking” and "Parallel Thinking" skills training.
Expert has proven expertise in:
Training needs assessment; Instructional design; Executive and management coaching;
Development of instructional materials;
Designing, developing and delivering customized leadership and teamwork workshops; Time Management strategies;
Identifying and resolving barriers to high performance; Delegation and motivation strategies; Classroom presentation;
Harassment prevention; Conflict resolution strategies; Design and implementation of organizational change strategies; Poka Yoke (error-proofing) training; Performance improvement strategies; Leadership and management skills training; Training program management.
|Spanish||Expert is near-native fluent in Spanish.|
|Portuguese||He is proficient in Portuguese, and also works professionally in that language.|
|French||Expert is conversant, but not fluent, in French.|