Expert Details

Expert in Working Capital Management, Credit Management, Order to Cash Improvements

Expert ID: 728507 United Kingdom

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Expert has over 17 years experience in credit management at a senior level. He has brought tens of millions of pounds back into companies by improving processes, writing and establishing robust policies and motivating staff to achieve exceptional results. Expert is a member of the Institute of Credit Management so also has all the necessary knowledge and experience to advise on a variety of solutions via a number of business partners.

He is considered an expert in Working Capital Management, Order to Cash improvements and Credit Management Consulting, including Policy and Procedures written and implemented.


Year Degree Subject Institution
Year: 2004 Degree: MICM Subject: Credit Management Institution: Institute of Credit Management

Work History

Years Employer Title Department Responsibilities
Years: 2009 to Present Employer: Undisclosed Title: Managing Director Department: Responsibilities: In 2009 he set up his own business to provide the services he had been providing effectively “in house” for several years.
A number of his roles involved him attacking the aged debt and driving the figure down through motivation, target setting and passion for the job.
Where neccessary he has written or re-written credit policies, improved procedures and structures to give the credit function the greatest possible chance of success.
He has also run several projects looking at the full order to cash process in businesses and released the funds trapped within bottlenecks in these processes quickly and effectively whilst putting methods and functionality in place to prevent reoccurrence.
The results of these techniques have been exceptional and through the same model he can go into any business and have a similar impact.
Years: 2009 to 2009 Employer: Amcor Flexibles Title: Acting Head of Credit Management (EMEA) Department: Finance Responsibilities: Successfully constructed and implemented Global Credit Limits Project to ensure that worldwide risk coverage was measurable and controllable for 9000 customers in 46 countries. Successfully managed the implementation of a new in House computer system including migration of all receivables data from legacy Sap System. Prepared UK Shared Service centre to become the new European shared service centre by analysing staffing requirements, skill sets and training requirements as well as ensuring that all regional variations to procedures throughout 40 European sites would be catered for following the re structuring. Managed and motivated existing Credit Team and improved DSO considerably from 71 to 55 days within 15 weeks.
Years: 2007 to 2009 Employer: Anixter Title: Head of Credit Management (EMEA) Department: Finance Responsibilities: Director-level position in charge of credit management for £400 Million division of global entity. Achievements: Reduced DSO from 94 days to 64 days within first 12 months, Reduced overdue debt from £8.9 million to £2.2 million, Reduced overdue debt from 27% of total debt to 8%, Amalgamated departments and facilities whilst reducing headcount by 6 and saving approx £110k in salaries, Ran Project that reduced invoice queries by 300% and released significant cash back into the business when implemented.
Responsibilities: Manage 20 Staff including 3 Managers and 5 different systems and facilities, including all development, recruitment, appraisals etc for whole division of Major $6 billion turnover, Global US Company; Ensure payment to terms of approximately 1200 major Blue Chip OEM’s and automotive manufacturers; Integrate new businesses acquired into existing Framework quickly and with the minimum of disruption to either business; Attend weekly Senior Management and Monthly Board meetings and represent Credit Management and Risk function as head of Department; Create and update credit policy and procedures ensuring that all Sarbanes Oxley, internal Audit and Six Sigma requirements are met; Visit major customers and resolve multi million pound issues to facilitate payment and prevent re occurrence of problems; Accurate cash flow and working capital forecasting into Group HQ in Chicago, USA for £250 million per annum of Sales; Credit Risk Analysis of all new and existing customers to ensure that robust policy in place under current and future economic climate; Visit and Provide advice to 18 Regional UK sites and 9 European Sites on process improvements, invoicing, debt management, other requirements and Risks within their individual business units; Prepare Credit Function for Integration to new system over 2 year period to encompass existing Credit Departments and any additional staff/Systems from further acquisitions in this time; Contract negotiations with new/existing customers to ensure agreement does not compromise company position and cause additional liabilities.
Years: 2006 to 2007 Employer: Hydrex Equipment UK Ltd Title: Head of Credit Management Department: Finance Responsibilities: Achievements: Reduced DSO from 89 days to 58 days; Reduced overdue debt from £2.9 million to £560k in 12 months; Presented improvements project to the Board to obtain sign off for changes required; Rewrote Credit Policy and Procedures which helped to reduced queried invoice value from £1.2 million to £235k within 6 months of implementation.

Responsibilities: Manage 6 staff members including Staff Appraisals, Development and Recruitment to ensure substantial reductions in overdue debt and DSO; Develop and improve reporting techniques and procedures for all reports
Including Board level and Investors reports completed monthly; Set and develop Credit Policy and procedures to include risk analysis for a rapidly growing, £100 million turnover Leasing business ensuring KPI goals met; Liaise with other Senior Managers and Directors at 14 Regional sites to
ensure speedy query resolution and maximise cash flow; Accurately forecast Cash flow up to 3 months in advance to maximise Working Capital for the business; Involvement in negotiation of major new contracts to ensure terms and all legal obligations are adhered to and prevent potential disputes; Project Management for recent new system integration including all testing and final sign off prior to go live date; Regular visits to major customers and regional sites to aid in process and system issues that lead to delays in payment.
Years: 2005 to 2006 Employer: Uniq PLC Title: Credit Control and Administration Manager Department: Finance Responsibilities: Responsibilities and Achievements: Manage 22 staff across 3 departments, Credit Control,Sales Ledger and Sales Admin responsible for collection of UK Food Sales debt totalling £400 million plus; staff development and target setting to achieve departmental and company objectives; Negotiate contracts with Credit reporting and insurance providers; Reduced DSO’S as well as other KPI’s within the business; Spearheaded project team for Sap integration of several sites.
Years: 2004 to 2005 Employer: Motability Operations Title: Credit Control and Analysis Manager Department: Fleet Finance Responsibilities: Reduced DSO to 9 days by changing invoicing and payment methods used; Recruit, lead, train and manage 6 staff responsible for collections in excess of £975 million split between auction houses, dealers and manufacturers; All reporting completed in an accurate and timely manner; highlight areas of potential risk and ensure that policy is adhered to at all times; Start running new department after transferral of work from London office to Bristol; Many improvements to procedures and structure carried out following transfer of work which resulted in substantial savings in time, staffing levels (-3) and cash.
Years: 2000 to 2003 Employer: Lancaster Truck and Van, Ltd Title: Credit Control Manager Department: Finance Responsibilities: Responsibilities and Achievements: Manage 6 staff responsible for collections of debt generated by 7 sites
In SW area to achieve Reduction of overdue debt by 350% in first year; Litigation including enforcement of judgements once obtained; Analysis of new accounts and production of various management reports.
Years: 1996 to 1998 Employer: RAC Title: Credit Control Manager Department: Finance Responsibilities: Responsible for Signs, Hotels, Travel and Information.
High Volume Credit Control and Sales Ledger Management

Career Accomplishments

Associations / Societies
Institute of Credit Management, Institute of Directors, Bristol Chamber of Commerce, BNI.
Licenses / Certifications
Professional Appointments
MIOD Member, MICM Qualified
Awards / Recognition

Fields of Expertise

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