Expert Details

Expert in Workplace Conflict Resolution and Workplace Harmony Solutions

Expert ID: 733628 Australia

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Investigations: Grievances; Cultural investigations; Review of previous investigations by other agencies; Risk analysis

Mediation and Facilitation: Joint party (2 or more) mediation process; Shuttle mediation; Facilitated Team Discussions; Senior Executive or Board level mediation/facilitation; Business to Business facilitated discussions

Training: Prevention of Bullying and Harassment; Addressing inappropriate behaviour; Complaints handling; Conflict management; Effective communications; High demand employees / clients; Performance Management: informal and formal processes; Leadership Training: Ethical Leadership, Resilience, Change Management & Coping with Change, From Management to Leadership, High Performing Teams, Understanding Self & Others, The Fire Within, Energised Thinking (Whole Brain Thinking). Emotional Intelligence, High Performance Teams

Executive Coaching: A series of 1-1 face to face or telephone coaching sessions to assist leadership development or support sustained behavioural change

Expert may consult nationally and internationally, and is also local to the following cities: Melbourne, Victoria - Sydney, New South Wales - Hobart, Tasmania

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Education

Year Degree Subject Institution
Year: 2000 Degree: Masters Subject: Workplace and Employment Law Institution: Monash University, Faculty of Law
Year: 2001 Degree: Masters Subject: Conflict Resolution Institution: La Trobe University, Faculty of Law
Year: 1992 Degree: Bachelor Subject: Education - Secondary – Maths & Physics Institution: Deakin University
Year: 2018 Degree: Graduate Subject: Company Directors Institution: Australian Institute of Company Directors
Year: Degree: Certificate IV Assessment and Workplace Training Subject: Institution:
Year: Degree: Certificate in Professional Coaching Subject: Institution: Coachcorp Pty Ltd

Work History

Years Employer Title Department Responsibilities
Years: 2010 to Present Employer: Undisclosed Title: Managing Director Department: Responsibilities: Board positions ranging in industry sector and type from sport to NFP Community Health including a Victorian Government appointment.
Authority Speaker at conferences within Australia and International locations
Designer of 'Moving On Up: From Good to Great' Cultural Transformation program
C-Suite/Board Culture and Communication Coach, Workplace Culture reviews, Executive training.
Accredited Mediator and Investigator, Conflict Resolution Expert and Experienced Employee Relations Consultant specialising in mediation, conflict management training, performance management, grievance investigation, team facilitation and bullying and harassment training, plus many further training options for the workplace
Years: 2008 to 2010 Employer: TRC Title: Senior Employee Relations Consultant Department: Responsibilities: Offering Executive Coaching and Team & Meeting Facilitation
Years: 2007 to 2008 Employer: Human Priority Title: Consultant Department: Responsibilities: Offering Executive Coaching and Team & Meeting Facilitation

Government Experience

Years Agency Role Description
Years: 2018 to Present Agency: Department of Health and Human Services Role: HR Specialist on Panel Description:
Years: 2019 to Present Agency: Victoria Police Role: HR Specialist on Panel Description:

International Experience

Years Country / Region Summary
Years: 2015 to 2015 Country / Region: Fiji Summary: Fiji Airways: Influencing, Negotiation, and Conflict Management training course
Years: 2016 to 2016 Country / Region: Hong Kong Summary: Hong Kong Peninsula Hotels: Conflict Management training

Career Accomplishments

Associations / Societies
Association of Workplace Investigators
Australasian HR Institute
Australian Dispute Resolution Association
Industrial Relations Society of Victoria
Resolution Institute

Licenses / Certifications
Accredited Advanced Mediator (LEADR Australia) - since 2013
Accredited LSI/GSI Practitioner (Human Synergistics®) - since 2015
Extended Level 2 Accreditation in DISC - since 2014
Conflict Dynamics Profile® Practitioner (Leadership Development Institute, Eckerd College) - since 2014
Team Management Profile® and Strategic Team Development Profile® Practitioner (Team Management Systems®) - since 2012

Australian HR Institute - CAHRI - since 2017
Fellow Resolution Institute - since 2018
Fellow Institute of Managers and Leaders - since 2017

Awards / Recognition
Australian Sports Medal Award

Additional Experience

Training / Seminars
Keynote speaker at the following events:
2019
Ballarat Community Health, Conflict Management within the Community Support Sector, November 28 and 29, 2019

Group Dynamics in a Social Support Environment, Sunrayasia Community Health, Mildura, November 21, 2019

AHRI Mildura - Managing Conflict, Lower Murray Water, 741-759 Fourteenth St, Mildura, November 21, 2019

​Student Association of the University of NSW (ARC) on Prevention of Bullying and Harassment, November 14, 2019

Constructive Communications In The Social Support Group Environment, Lodden Mallee Social Support Network Forum, Regional Victoria, September 19, 2019

Management Accounting Conference (CPA), Conflict Management and Stakeholder Negotiation, Brisbane, Melbourne and Sydney August 2019

Prevention of Discrimination, Bullying and Harassment, Mount St Benedict College January 24 and May 30, 2019

Managing Bullying And Harassment Effectively To Ensure A Safe Workplace, Post Conference Workshop 6th Annual Psychological Injury Management in the Workplace Congress May 24, 2019

Communication As A Tool To Create A Positive Workplace Culture; Putting Values Into Action, St Aloysius College, January 2, 2019

Creating A Positive Workplace Culture; Obligations And Responsibilities, Values Into Action. Appropriate Behaviours, Penola Catholic College, January 29, 2019

Understanding & Managing Conflict for Success, Raine and Horne, January 29, 2019

2018

Queensland Nurses and Midwives' Union Conference, Prevention of Bullying and Harassment, 7 December 2018

National Employment Solutions Conference, Tweed Heads, Acknowledging difference while finding similarity within the four generations in the workplace, October 8, 2018

hrdaily Webinar, Online, Personality conflicts a work, July 19, 2018

No More Harmony Conference, Melbourne, Should all bullying claims be investigated and of so, how? April 13, 2018

2017

Intrepid Minds Workplace Health and Safety Law Congress, Melbourne, Exploring cases of different forms of bullying and unreasonable behaviour, Preventing and responding to workplace bullying, harassment and discrimination incidents, Applying effective conflict management strategies, November 21 2017

No More Harmony Conference, Brisbane, Upskilling managers to prevent workplace bullying, 1-1 mentor program to achieve behavioural change, June 26-27, 2017

2016

What Makes A Winni​​​​ng Workplace, Panel discussion – Global perspectives report – What makes a winning workplace, August 19 2016

What Makes A Winning Workplace, Sydney, Panel discussion – Global perspectives report – What makes a winning workplace August 17 2016

HR Summit And Expo, Hong Kong, China, Creating a positive workplace culture: The important role of HR and Leadership May 11-13, 2016

Intrepid Minds Workplace Health And Safety Law, Brisbane, Preventing and responding to workplace bullying and discrimination, - Fulfilling employers’ duties to manage the risks of workplace bullying, harassment and discrimination, - Implementing prevention strategies, - Dealing with employees’ discrimination, April 14, 2016

CEB Re-lmagine HR Summit, Round table and Network presenter, March 22, 2016

Intrepid Minds Workplace Health And Safety Law, Melbourne, Preventing and responding to workplace bullying and discrimination, - Fulfilling employers’ duties to manage the risks of workplace bullying, harassment and discrimination, - Implementing prevention strategies, - Dealing with employees’ discrimination, March 15, 2016

Intrepid Minds Workplace Health And Safety Law, Sydney, Preventing and responding to workplace bullying and discrimination, - Fulfilling employers’ duties to manage the risks of workplace bullying, harassment and discrimination, - Implementing prevention strategies, - Dealing with employees’ discrimination, March 1, 2016

2015

BWCC Group Training, Kuala Lumpur, Malaysia, Preventing and responding to workplace bullying and discrimination, - Fulfilling employers’ duties to manage the risks of workplace bullying, harassment and discrimination, - Implementing prevention strategies, - Dealing with employees’ discrimination claims, October 26-27, 2015

4th IFTDO World Conference and Exhibition, Kuala Lumpur, Malaysia, Creating A Positive Organisational Culture
The Role Of Leadership & Human Resources, August 24-27, 2015

16th Annual National Workers Compensation Summit, Melbourne, Early intervention in conflict to minimise the risk of a worker’s compensation claim, February 24-25, 2015

2014

​The Inaugural Contractor Management Forum, Melbourne, Why contractors won’t speak up about bullying, why they should and how to support this process, December 5, 2014

Executive Assistant Network Conference Series (EAN), Melbourne, Coping with a fast-paced workplace; tackling difficult situations and dealing with stressed people, November 18, 2014

Informa Return to Work Forum, Melbourne, Resolving Issues: - Types of issues that can arise in RTW process, - Impact on injured workers rehabilitation and RTW, - Strategies for prevention and resolution’, - Securing the buy-in and trust rom leadership, - Developing a clear escalation pathway when complex issues arise and remain unresolved, July 29-30, 2014

AHRI HR in Focus Conference, Geelong, Developing Mediation skills in the workplace, June 19, 2014

2013

National Workers Compensation Summit​, Gold Coast QLD, Australia, 2013

Safety Institute of Australia (S.I.A.), National Safety Conference, Melbourne VIC, Australia, 2013

Safety Institute of Australia (S.I.A.), Sydney Safety Conference, Sydney NSW, Australia, 2013

Keynote Speaker: Psychological Health and Wellbeing in the Workplace, Melbourne VIC, Australia, 2013

Workplace Bullying Conference, Sydney NSW, Australia, 2013

Language Skills

Language Proficiency
English High

Fields of Expertise

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