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Change Management and Transformation, Business Process Management, Customer Experience and Engagement, and Operational Excellence
A meticulous Change Leader and an advocate of Operational Excellence, Expert is recognized as a trailblazer in the 360-degree transformation of business/customer experience, expanding the bottom and Top-Line, and spearheading the PMO office. With his most recent pursuits, predominantly in…
Telecoms | Digital Transformation
Expert is a strategy Senior Expert (since 2008) responsible for leading major transformational programs in technology by meeting the internal customers, spotting their pain points, converting their aspired experiences to system requirements, and re-engineered processes and functional systems while preparing…
Web3 Go-to-Market Strategy, Positioning, Marketing
Expert is a brand and marketing consultant of 7+ years, currently advising global brands on Web3 go-to-market strategy, positioning, and marketing: NFTs, Blockchain, Crypto, the Metaverse. Expert graduated from Duke University's Digital Media and Marketing program, Third Academy's Web3 Marketing…
Expert in Corporate Strategy, Financial Services, Fintech and Digital Transformation
Expert is an industry expert in the private and commercial banking and payments industries with in-depth experience in Corporate Strategy and Planning, Competitive/Market Intelligence, Digital Transformation, Customer Relationship Management, Customer Experience, and Sales Effectiveness. He most recently was the Senior…
Futurism, Global Branding, B2B, Digital Transformation
Futurist, Global Chief Marketing & Digital Officer RESULTS-DRIVEN Courageous multi-channel strategist, B2B SaaS, and product, with a keen ability to navigate matrixed environments with ease. Able to lead distributed teams, drive innovation, execute world-class, multi-level campaigns on tight timelines &…
Customer Experience and Journey Design
Expert with a strong customer experience background. As such, Expert is able to help: +Map the end to end customer journey, identify the touchpoints and processes improvement needed in order to offer a better customer experience, +Capture and analyse the…
Digital Transformation (Global), Customer Success
Visionary, strategically focused leader specializing in Digital Transformation Advisory & Global Practice Leadership, provides strategic direction and turnaround leadership for local and global business. Drives sales growth through the right global digital strategy, innovation, business processes, and alliances. Achieves operational…
CX and Digital Transformation (Customer Experience)
Overview: CX and Digital Transformation Leader designing and developing digital platforms, experiences and products with proven success at streamlining digital workflows for internal and external users. Diverse cross-functional management experience. Focused on product management, business development, customer experience, communication design,…
Digital Transformation and Customer Experience
Over 25 year's experience working C-level execs in Fortune 1000 companies in a variety of B2B and B2C industries. Experience leading C-Level executives through the rationale and methodology that result in multi-million dollar investments in transformational changes. Demonstrated success in…
Customer and Market Research
Expert assists clients with clear definitions of target markets and how to engage with them. His approach is to understand their product or service, the pain points it seeks to address, and crafting a strategy to evaluate. Expert leverages more…