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Grocery & Retail: Customer Service, Planograms, Store Management, and Strategic Planning.
Expert has an extensive 37-year background in retail and grocery management. He served in multiple leadership roles with H-E-B Grocery, in various areas of the organization, beginning in store operations then up the ranks to department manager before moving to…
Supply Chains, Management of Customer Service, Inventory Management, Costs, Organizational Structure
Expert has designed and led multinational supply chain organization for both pharmaceutical and animal health companies such as Pfizer, Schering Plough, Watson, Par Pharmaceutical, Roche and others. Expert has extensive knowledge of Procurement and product souring. He led Watson, Par,…
Customer Service and Customer Experience
Expert is a customer service and experience expert and the Chief Amazement Officer of a very prestigious company. He is a New York Times and Wall Street Journal bestselling author and has been inducted into the National Speakers Association Hall…
Business Turnaround, Strategic Planning, Market Trends/Analysis, Customer Service, Sales/Marketing, Change Management, and Supply Chain Optimization
Expert is a highly driven, results-oriented executive leader with proven strengths building successful strategies and leading high-performing business unit and business development teams across numerous industries. He has assumed these high-level responsibilities in the automotive, defense, heavy equipment, specialty chemicals,…
Telecommunication, Communication, IT, Network, Customer Service, Project Management
Expert is experienced working within the technical department of Telecommunication Companies and IT Companies. Due to her expertise, she took over training for all new employees. Since 2005 she is a Consultant for Customer Service, Field Service, Product Roll-out, Project…
Public Transit: Strategic Development, Marketing, Branding, Customer Service Deployment
For almost thirty years, Expert has held executive leadership positions or acted as consultant within major organizations in the areas of strategic, tactical and operational planning, service management, capacity-building and operational deployment as well as organizational change management and business…
Project Coordination, Project Management, Web Production Engineering, Customer Service
* She has over 10 years of experience in document imaging, document management, document management software, document management systems, electronic documents, electronic document management systems, text databases, database searching, text retrieval, search engine, knowledge management, OCR, information management and document…
Brokerage Operations, Trade Reconciliation & Position Balancing, Customer Service, Risk Management
Expert was an Associate Director in the Global Clearance Services Department for Bear Stearns Securities Corp. In this capacity he was responsible for supervising the Customer Relationship Managers and marketing firm services to existing and prospective hedge fund clients. He…
Entrepreneurial, Organizational, and Customer Service Development
Expert has nearly 40 years' hands-on managment experience, several years' teaching business management, and over 20 years of very successful business management consulting experience. He has a proven track record of increasing profits. Expert has advised businesses on how to…
Technology Services, Innovation, the Digital Landscape, Customer Experience, and Security
Expert is a globally experienced Chief Innovation and Digital Officer (120 to 450 headcount, 8 countries). He is a subject matter expert (SME) in AI/ML, Data Analytics, Digital Transformation, Business Model Optimization, Revenue Generation. Expert tenaciously spearheads revenue generation, by…