Team
You could say that we’re pretty passionate about experts. Helping national brands and law firms reach their full potential by connecting them to the best experts when they need it most, is what drives us. To do that, we rely on the talents of a top-notch team. Expert Engine employees are innovative, hard-working professionals who deliver results.
Expert Engine is driven by experienced and forward-thinking executives, led by our Managing Director and management team. They have a vast range of experience in applying outside expertise to the most challenging of national brands’ and law firms’ issues in customer experience, brand/marketing, innovation, IT, manufacturing, sales, human resources, technology, accounting/finance, intellectual property, supply chain management, and litigation. They’re smart, they’re insightful, they’re innovative. They’ve spent their professional lives at the forefront of an ever-changing landscape, always pushing to deliver the best possible solutions for our clients.
Rick Hedrick
VP, Expert Services
Rick directs the day to day operations of the Expert Services Team for Engine Insights. His team does the finding, qualifying, and enrolling of world class experts so that corporations and law firms can feel secure with our experts for a wide variety of insights, problem solving, lawsuit support. Rick brings a wide variety of experience to his work including work in academic libraries and archives, customer support roles, advanced work in ancient history and languages.
Brian Reuter
Vice President, Solution Frameworks
At Engine, Brian specializes in evaluating new opportunities for Engine Insights and Engine Insights’ clients. Starting as a Research Analyst, Brian worked his way up to Vice President and currently is leading Engine Insights’ Accelerated Intelligence practice. Brian manages a team that effectively leverages published information and expert insight to enable clients to make fact based decisions on innovation opportunities, competitive environments, new markets, trends, and customer insights. Brian is known for client-focused business development, marketing, and research design. He has developed and implanted overall business unit strategies for sales process improvement, marketing, client experience improvement, staff skills development, process and productivity improvement, and adjacent market growth. Brian was promoted to his first director-level position for continual initiative in expanding his assigned role of researcher to full project development and management. That type of motivation, paired with creative process improvement, has defined his entire career.
Costas Pavlides
MD, Branded Products
Costas leads Engine Insights Branded Products. His primary role is organizing, guiding, and mentoring the teams who support and advise our US-based clients. With over 15 years of research-based consulting experience and 10 years of senior leadership experience at ORC International, Costas is a strategic thinker and seasoned leader, with an unwavering focus on developing collaborative and meaningful client relationships.
Costas and his team inherently understand the quickly evolving dynamics of our clients’ marketplace and are committed to offering synthesized insight and advice to help clients successfully navigate their strategy, marketing, customer experience, and employee challenges and opportunities.