Expert Details

Expert in Business Process Outsourcing, Technology and Sales, and Business Development

Expert ID: 732599 India

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Expert is an experienced, consultative, and creative leader. He specializes in maximizing satisfaction for clients and owners alike, consistently doing so with a high level of personal integrity.

He earned his MBA in Management Consulting in London, which has contributed to his excellent skills and experience in problem-solving, corporate transitions, and relationship management. Expert is a tenacious deal winner with extensive experience in New Business Development. Key skills also include startup and entrepreneurial “first-time opportunity" and challenges, as well as program management. These assets have been applied across Financial Services, Capital Markets and Retail (mainly Cards). Specialty areas include BPO / ITO Outsourcing, Risk Management, and Change Management.

Expert's BFSI Consulting Sales and Relationship skills were honed at PricewaterhouseCoopers, Infosys BPO, SunGard and Mphasis,

He is proficient in Composer IEF v 5.3, IEF v 5.2, IEF v 4.2, COOL:Gen (Texas Instruments / James Martin Associates), DB2, Microsoft Excel, Microsoft Project, Cobol, MVS, IMS, CICS.

He has consulted in management, program management, startup, financial services, capital markets, transition, BFSI, sales and relationship management, proposal, F&A and HR outsourcing, software development and implementation, and other spheres. His consulting experience spans nearly 20 years.


Year Degree Subject Institution
Year: 1996 Degree: MBA Subject: Emerging Automotive Market Institution: Cass Business School (London)
Year: 1984 Degree: BVS.c & AH Subject: Four-year Degree Institution: Haryana Agricultural University (India)

Work History

Years Employer Title Department Responsibilities
Years: 2015 to Present Employer: Undisclosed Title: Founder Department: Responsibilities: Expert uses the latest global research to build, back-test & confirm Absolute Return strategies, primarily for the Indian market. His company uses both Mutual Fund and direct Equity optimized models.
Years: 2010 to 2014 Employer: Mphasis Ltd. Title: Director Department: Client Relations and Business Development Responsibilities: He was the Key Metal Account Manager and Senior Client Partner for Mphasis’ largest European BCM account (Retail Banking Cards), where billing > $6Mn per annum. Sectors included Private Equity, Analytics, Investment Banking, Retail Banking, Wealth Management, and F&A and HR outsourcing solutions and consulting.
Years: 2009 to 2010 Employer: SunGard Title: SVP Department: Professional Services Responsibilities: From scratch, Expert built the Financial Services Professional Consulting practice, spanning Business Process Re-engineering,
Business Process Management (BPM), Program Management, IT Application Development &
Maintenance, Data Management & Consulting.
Years: 2009 to 2009 Employer: BFSI London Title: Independent Consultant Department: Responsibilities: Expert led a diagnostic of the Middle Office Trade Compliance process at a well-known City of London Asset Manager (Aviva Investors).
Years: 2007 to 2009 Employer: Infosys BPO Title: Division Head Department: Sales, Banking, Capital Markets & Insurance Responsibilities: He handled prospecting for business across all Infosys BPO’s service domains, including Banking, Capital Market & Insurance operations (Retail, IB, Asset Management - Back, Front Office and Research Services), HR Outsourcing, F&A, Procurement & Customer Service. He also set up alliances with key market players. He was responsible for introducing the company to new market penetration tactics and land-and-expands.
Years: 2005 to 2007 Employer: State-Street Syntel Services Title: Global BPO Engagement Manager Department: Responsibilities: Expert set up the offshore facility and led migration of State Street’s London-based Custody, Corporate Actions, Compliance
Monitoring, Trade Processing (including Manual TP, Exception scrubbing) and reconciliation activities to Mumbai. He also led teams for Due Diligence at the WM Company, Edinburgh (for off-shoring of the Performance Measurement & Attribution & Reuters Forex Price Assurance functions); for Fixed Income Verification processes and Client billing out of Boston.
Years: 2004 to 2005 Employer: PROsource Consulting Group Title: Senior Consultant Department: UK Responsibilities: Expert led the delivery of an FSA Individual Capital Adequacy Statement (Basle II) for Threadneedle Pensions Ltd and the initial work to design an Enterprise Risk Management framework at Threadneedle Investments, London. The work involved tracking, reporting, integration and control-framework implementation for Operational, Credit and Marketbased risk across the organisation, in line with the Basel II and Sarbanes Oxley requirements.
Years: 2003 to 2004 Employer: Logiciel Information Systems Pvt. Ltd. Title: Project Director Department: New Delhi Responsibilities: He assumed overall responsibility for business dev, software and client support for the PRi$ICE Forex Risk Management product he insourced from PricewaterhouseCoopers, and for joint marketing / Pri$ICE implementation initiatives with PwC, and with 3rd parties (Telerate / Reuters). He was also involved in joint bidding with PricewaterhouseCoopers for customization and implementation of Pri$ICE, for the blue-chips Exim Bank of India, GAIL, Eicher Group, BHEL, Motherson Sumi and others.
Years: 2001 to 2002 Employer: PricewaterhouseCoopers India Title: Business Development Manager Department: Global Risk Management Solutions Responsibilities: Expert handled internal-lead and external-lead and prospect development (North India) for all Global Risk Management Solutions (GRMS) products across Financial Risk Management, Operational and Systems Risk
Management, Technology Risk Management and value-added Internal Audit Services.
Years: 2000 to 2001 Employer: Self-employed Title: Owner Department: Web content startup Responsibilities: He coordinated and funded all text & graphical content creation and editing, marketing and alliances. He program-managed development of the website. Website received approx 100,000 hits per month and still survives today (current Google page ranking of 4/10, despite website content frozen since 2002).
Years: 1998 to 2000 Employer: PricewaterhouseCoopers Financial Services & Insurance Practice Title: Senior Consultant Department: Global Risk Management Solutions, London Responsibilities: Among many other responsibilities, Expert was Project Manager for Operational Risk Review of major London Securities Depository (CREST). Billings of £300,000.
Years: 1997 to 1998 Employer: Kleinwort Benson Investment Management Ltd. Title: Project Manager / Business Analyst Department: Responsibilities: He was the lead for impact analysis of European Monetary Union (EMU) on the business & systems environments of Kleinwort Benson Investment Management & Kleinwort Benson Private Bank. He also helped develop a new core Banking solution via implementation of Tarot, and selection of the Hi-Portfolio product for Client portfolios.
Years: 1989 to 1996 Employer: Ford Motor Company Title: Systems Analyst & Project Manager Department: European HQ Responsibilities: Expert served as Project Manager and Developer on the Direct Data Link project. This system brought Ford’s European suppliers online for faster and more accurate parts tracking purposes.

Fields of Expertise

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