Expert Details

Expert in Data Management, Self-Service Quality Data

Expert ID: 736549 Tennessee, USA

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Coming from Pekin Insurance where she was an Assistant Vice President for four years modernizing their data platforms and operations, Expert is now Chief Data Officer for one of the US states. Prior to that she was the Enterprise Information Management (EIM) Division Manager at Caterpillar. She has over 30 years of experience in all aspects of IT. She holds a CPBI (Certified Professional of Business Intelligence) from Villanova University and is a certified Scaled Agilist.  She has worked with some of the best data leaders known to the industry and has successfully executed their concepts.

Expert has led large initiatives that engage both business and technology resources to deliver results. She has a proven track record and a broad background of experiences in Information Technology such as information management, business service management, IT service management, SAP deployments, business service management (BSM) and data management in all technology areas (infrastructure, application, process, and transformation). Most of her experience has been in all aspects of data management.


Year Degree Subject Institution
Year: 1991 Degree: BA Subject: Management Institution: University of Illinois
Year: 1985 Degree: Associates Subject: Data Processing Institution: Illinois Central College

Work History

Years Employer Title Department Responsibilities
Years: 1998 to Present Employer: Undisclosed Title: Chief Data Officer Department: Responsibilities: State wide data strategy; architecting and deploying a modern data platform to enable easier data sharing, advanced analytics and data science. Have created and now deploying a common data governance methodology across all 28 state government agencies. Have selected, purchased and deploying a data catalog to aid with easier and faster access to data. Selected and purchased a cloud based data lake and building out the plans to fill the lake with data.
Years: 2016 to 2020 Employer: Pekin Insurance Title: Assistant Vice President Department: Responsibilities: Data management, ITSM, IAM/IDM; Was an AVP in IT with responsibility for the deliverables of a 72 person team plus on-site and offshore resources for data, infrastructure, customer relationship management and project management. Transformational work is underway using SAFe Agile for moving production systems & data platforms to AWS cloud, multi cloud disaster recovery, and deployment of SAFe Agile. Stood up the Data Science practice as a new function now possible with the data modernization foundation complete. Lead the budget planning, succession planning and data architecture functions.
Years: 2016 to 2018 Employer: Pekin Insurance Title: Divisional IT Director Department: Responsibilities: Was the Director of Data and Enterprise Architecture with responsibility for the deliverables of a 34 person team for a transformational system deployment of Guidewire focusing on the legacy and transactional data, standing up end-to-end data management and standing up enterprise architecture. Additionally, have established data governance across the company. Built the data governance committee of 28 business people and have identified 56 data quality improvement iterations to work. Developed a three year plan to modernize the data platforms and completed it in two years. This involved building a data lake, enterprise data warehouse, master data, reference data and enterprise report tool.
Years: 2013 to 2015 Employer: Caterpillar Title: IT Division Manager Department: Enterprise Information Management and IT Data Champion Responsibilities: Was the IT Data Champion and Enterprise Information Management (EIM) IT Division Manager where duties included establishing and instilling data governance and metadata management for the enterprise, piloting the Big Data technology and building production environments, managing the data warehouse and business intelligence reporting, implementing and supporting data visualization and virtualization. Led four supervisors who managed 70 full time employees and directed the work efforts of 70 off shore employees. Managed a $28M budget and purchased IT solutions for the areas of EIM globally.
Years: 2011 to 2013 Employer: Caterpillar Title: Business Transformation Lead Department: Responsibilities: Was the Business Transformation Lead for the East Peoria SAP Deployment. Led several hundred people from the site, IT Center of Excellence, Caterpillar Production System, and Global Information Services to build, test, deploy, and return the factory to normal production levels transforming from legacy systems and processes to SAP. Was accountable for achieving the project plan and working any escalation issues as they arose. Managed a multi-shift staff roster of over 350 people. Was afforded this responsibility due to ability to lead and execute large enterprise projects and work back through various organizations to resolve issues to ensure a successful deployment.
Years: 2009 to 2011 Employer: Caterpillar Title: IT Senior Supervisor Department: Responsibilities: Was the supervisor of 22 technical experts managing IT software used by the company in many ways. This included software for job scheduling, defect reporting, on demand training, and IT service management. Chartered the creation of a Business Service Management strategy and governance team for Caterpillar IT and led the project to move to a lower cost but higher capability incident, change, and problem management suite of software tools.
Years: 2006 to 2009 Employer: Caterpillar Title: IT Manager/ 6 Sigma Black Belt/ 6 Sigma Master Black Belt Department: Responsibilities: Was the IT Manager for infrastructure and engineering systems at Caterpillar Building Construction Products (BCP) in North Carolina. Also was a black belt and master black belt for BCP IT, human resources, accounting, backhoe loaders, small track type tractors, and mini hydraulic excavators. Largest accomplishments in this role was to reduce the IT budget from $55M/year to $11M/year and to lay out a plan to bring backhoe loaders back to a profitable level. I was the leader of three supervisors with a total staff of 32 people prior to the execution of a right sizing initiative which took the IT staff from 63 to 32 total. As a side accomplishment, was chartered to plan and manage the Caterpillar Board of Directors’ Meeting held in North Carolina which included building a detailed project plan for communications, location, topics to be covered, editing of presentations, technical set up, security, transportation and accommodations.
Years: 2005 to 2006 Employer: Caterpillar Title: IT Manager Department: Responsibilities: Was the IT Manager of Caterpillar’s Dealer Business Systems Solution Center which as an Application Service Provider (ASP) to Caterpillar’s dealer community. Supervised 24 technical personnel who managed the hardware and software offering to the Caterpillar dealers for their business systems. Team was responsible for invoicing the dealers for services received and addressing any performance issues they incurred. Largest accomplishment in this role was to provide leveled, detailed billing to the dealer and give them the tools to manage and control their monthly billing levels.
Years: 1998 to 2005 Employer: Caterpillar Title: IT Supervisor Department: Responsibilities: Was chartered to determine if Caterpillar should move forward with its data warehouse strategy. After research and connecting with global leaders in the business intelligence space, proposed and received executive approval for a revised data warehouse strategy for Caterpillar. Built a team of 14 personnel who built a global purchasing data warehouse and drafted the entire Enterprise Data Warehouse plan which is now a division at Caterpillar responsible for closing the financial books each month among other Enterprise Information Management activities.
Held supervisory positions in all aspects of IT. This includes application support, application development, infrastructure support, process strategy, and process support.
Years: 1986 to 1997 Employer: Caterpillar Title: IT Developer Department: Responsibilities: Held several roles as an IT developer. Have programmed in COBOL, APS, FORTRAN, JAVA, C, C++, and C Sharp for many areas at Caterpillar.

Career Accomplishments

Licenses / Certifications
Certified Professional of Business Intelligence (CPBI) from Villanova University (2014)

Fields of Expertise

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