Expert Details
Digital Transformation
ID: 739218
India
Expert has served as an advisor and mentor on Digital Transformation Strategies to employers and clientele alike. In this capacity, he has driven their aspects of the Digital Transformation journey successfully, as well as helping them launch their Digital and Technology Centers of Excellence.
Expert is adept in setting up and running large offshore IT technology, software, and services units. In this role, he has assumed direct responsibility for top-line business growth and operational efficiencies for MNC organizations. He has thus worked with C-Level teams leading large enterprise-wide strategic assignments with budget sensitivity. An outcome-driven thought leader, Expert has built world-class A-teams to deliver high-performance services driving execution excellence with diverse objectives in highly matrixed organizations.
A trained coach, Expert has mentored senior leaders in the technology industry to help them bring their best potential to succeed and grow in their career path. This experience includes coaching large program and project teams to start green and accomplish their end goals to create win-win for both themselves and their clients.
Over and above his technology advisory consultancy, Expert also takes up coaching assignments for senior leaders over phone and video calls. He has also authored many technology transformation and leadership blogs published on various sites.
Education
| Year | Degree | Subject | Institution |
|---|---|---|---|
| Year: 2007 | Degree: MBA | Subject: Executive Management | Institution: IIM Bangalore |
| Year: 1991 | Degree: MSc | Subject: Computer Software | Institution: Andhra University, India |
Work History
| Years | Employer | Title | Department |
|---|---|---|---|
| Years: 2019 to 2022 | Employer: Micro Focus | Title: Director, Indian Global Delivery Center(s) Head | Department: |
Responsibilities:Among other milestones, Expert achieved:• The run of 350+ ISO 9k/27k certified GDC centers across Bengaluru/Chennai • Consistent customer satisfaction: NPS above 92, up from 83 when I took over • With 27% better TCOW, increased GDC profitability 2x times while attracting and retaining talent • Conceptualization and rollout of 200+ world-class global services/solutions offerings leading to 23% annual growth • Leadership coaching to practices: Cloud/SaaS, Digital, IMG, AMOD, ITOM, ADM/Testing, Cybersecurity, AMS, etc. • The creation of 34% extra delivery gross margins |
|||
| Years | Employer | Title | Department |
| Years: 2017 to 2019 | Employer: Cargill | Title: Director | Department: Technology Services |
Responsibilities:In his role as Director of Technology Services, Expert:• Led 200+ team across APAC/LATAM for Global IT across 65 countries • Delivered 135% residuals for the teams with utilization of 88% • Drove operational stability for global integrations via 1400 interfaces @ $30b TPM driving penalty savings of $2.8m • Defined and established the Global Intelligent Automation practice from scratch • Rolled out 90+ intelligent bots across different global functions (HR, Trade, Finance, Supply Chain, and other related fields) covering 200+ processes over 8 months |
|||
| Years | Employer | Title | Department |
| Years: 2014 to 2017 | Employer: Tech Mahindra | Title: Vice President, Strategy | Department: Digital and Automation |
Responsibilities:Expert served as Digital and Strategic Head for a $650 million portfolio across 16 Independent Business Units. During this time, he:• Accomplished 22% Operational Cost reduction with ~zero disruption to retain the services for a large U.S. client • Conceptualized and led MoU signing with universities for setting up digital lab for Workforce gestation • Drove Digital Business Growth by 10% in 18 months across global customers • Created a major technological transition process for large outsourcing deals (over $100 million) |
|||
| Years | Employer | Title | Department |
| Years: 2001 to 2014 | Employer: Hewlett Packard | Title: Practice Head (Software Engineering) | Department: |
Responsibilities:For nearly 15 years, Expert:• Led a team of 900+ HC for Software Engineering Practices (Microsoft/Oracle/J2EE) • Achieved team growth of 35% for 2 years • Served in a range of roles: ODC Head, CC Head, HP Oracle CoE Head, BFSI Practice leader, IDS AD Leader Specifically, as Transition Practice Head, Expert accomplished large outsourcing engagements grossing ~ $185 million in 2 years. He also: • Set up the global Competency Center for HP-Oracle Executive Collaboration on Fusion as HP CE’s initiative • Led the Global Logistics and Supply Chain groups for HP IT Services • Led the Global DBA community of 300+ DBA's for HP IT Services |
|||