Intellex Acquires Expert by Big Village

We're thrilled to announce that Intellex has acquired Expert by Big Village, effective March 22, 2024. This strategic move enhances our capabilities and strengthens our commitment to delivering exceptional solutions to our customers.

Stay tuned for more updates on how this acquisition will benefit our clients and experts.

For inquiries or more information, please contact us at info@intellex.com.

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Expert Details

Directorial Operations

ID: 739359 Tennessee, USA

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Expert has had the opportunity to work for several top fintech companies in rev ops and scaling teams, with a specific focus on personal finance, bill negotiation, subscription management, and budgeting.

In his leadership roles, Expert has been responsible for contributing to these areas and making a meaningful impact on the business. As a professional in rev ops, he worked closely with various departments, including sales, marketing, and customer success, to optimize revenue generation and increase profitability. His work involved analyzing sales data, setting up sales and marketing automation tools, designing and implementing pricing strategies, and building a scalable infrastructure for revenue growth.

As a team leader or member in scaling teams, Expert was responsible for hiring, training, and managing staff, developing and implementing growth strategies, creating scalable processes and workflows, and ensuring his team's objectives aligned with the company's overall goals. These efforts allowed Expert and his colleagues to quickly adapt to change and scale operations effectively.

In the area of personal finance, Expert worked on developing products or services that help customers manage their money more effectively. These efforts included creating budgeting tools, financial education resources, and personalized recommendations based on individual financial goals. Expert was also involved in designing and launching new financial products, such as savings accounts or credit cards, that are tailored to meet the needs of the target audience. In addition, he worked on bill negotiation, which involved negotiating with service providers, such as cable or internet companies, to lower customers' bills.

Expert developed strategies for identifying areas where customers were overpaying, negotiating with service providers to get better rates, and ultimately saving money for the company's customers.

Education

Year Degree Subject Institution
Year: 2007 Degree: BAC Subject: Communications Institution: Antioch College
Year: 2007 Degree: BAC Subject: Communications Institution: Antioch College

Work History

Years Employer Title Department
Years: 2022 to Present Employer: Undisclosed Title: Director Rev Ops Department:
Responsibilities:
Worked closely with various departments, including sales, marketing, and customer success, to optimize revenue generation and increase profitability. This involved analyzing sales data, setting up sales and marketing automation tools, designing and implementing pricing strategies, and building a scalable infrastructure for revenue growth.
Years Employer Title Department
Years: 2020 to 2022 Employer: Viv Title: Director Rev Ops Department:
Responsibilities:
As a team leader or member in scaling teams, Expert was responsible for hiring, training, and managing staff, developing and implementing growth strategies, creating scalable processes and workflows, and ensuring that his team's objectives aligned with the company's overall goals. This allowed the company to quickly adapt to change and scale operations effectively.
Years Employer Title Department
Years: 2019 to 2020 Employer: RocketMoney Title: Director Rev Ops Department:
Responsibilities:
Focused on work on bill negotiation, which involved negotiating with service providers, such as cable or internet companies, to lower customers' bills. Expert developed strategies for identifying areas where customers were overpaying, negotiating with service providers to get better rates, and ultimately saving money for our customers.
Years Employer Title Department
Years: 2014 to 2019 Employer: Bill Fixers Title: Director of Strategic Partnerships; Head of Operations Department:
Responsibilities:
Nashville-based high growth FinTech start-up dedicated to reducing recurring monthly bills for consumers and businesses through unique partnerships and negotiations across the financial spectrum.

● Joined Founders as the first official employee and helped launch the company from an idea to a
profitable business with 20+ employees, a total savings of $6,000,000 or $300 average savings
per customer, per year and a 90% success rate.
● Facilitated press features via NBC News, USA Today, and the New York Times
● Developed key partnerships with Clarity Money and TrueBill, which ultimately sold to Chase and
Rocket Mortgage, respectively
● Initiated 15 strategic partnerships that generated $1 million in revenue in six months
● Grew from Operations Manager to Head of Operations by maintaining complete ownership and
oversight over every aspect of Operations: metric implementation and evaluation, creation and
implementation of training systems, hiring and managing teams, structuring the company from
the ground up, including the creation of roles, job descriptions, marketing strategy, recruiting,
hiring and B2B partnerships.
● Moved into newly-created role of Director of Strategic Partnerships to grow client base, manage
press and build the Partnership department, hiring a team of ten and generating revenue.
● Implemented SalesForce CRM, developed the “voice” of the company and all client-facing
materials
● Consistently achieved a goal 350% above required metric and increased the team goal by 150%

Fields of Expertise

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