Expert Details
Hotels, Hospitality, Data-Driven Decisionmaking, Business Strategy, and Commercial Leadership
ID: 739031
Germany
Expert's specialties include total hotel revenue management, data analytics, distribution, reservations, stakeholder management and driving business strategy and execution. He has accrued over 16 years' rich expertise in commercial operations, where his key experience includes handling extensive hotel portfolio. This sphere has entailed pre-opening, leisure, business and large MICE hotels (events including meetings, incentives, conferences and exhibitions).
Expert has provided technical support to these hotels for revenue management systems, channel manager and analytics tools. He possesses over 15 years of experience in cluster and multi-hotel revenue management, specializing in setting up cluster organizations powered by high-talent teams.
Expert launched Total Hotel Revenue Management in Hyatt, making it culturally mainstream. He is experienced in establishing and maintaining profitability through cross-channel optimization and increasing the adoption of digital business models. He has created high-performing commercial structures with a focus on business development, marketing, budgeting, total account management, and P&L management. In this capacity, he has supported top-line revenue.
Education
| Year | Degree | Subject | Institution |
|---|---|---|---|
| Year: 2008 | Degree: Masters | Subject: Hospitality and Tourism Management | Institution: Indira Gandhi National Open University |
| Year: 2005 | Degree: Bachelors | Subject: Hospitality Administration | Institution: Institute of Hotel Management Delhi |
Work History
| Years | Employer | Title | Department |
|---|---|---|---|
| Years: 2022 to Present | Employer: Undisclosed | Title: Area Director of Revenue Management - Germany | Department: Revenue Management |
Responsibilities:Expert provides strategic leadership for revenue management across all Employer in Germany, where locations and work spread across 7 cities. In this capacity, business comprises and ranges from large MICE (meetings, incentives, conferences, and exhibitions) and corporate hotel events to boutique leisure hotels..Expert maximizes revenues and overall profitability through the strategic coordination of revenue management, processes and procedures. |
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| Years | Employer | Title | Department |
| Years: 2017 to 2022 | Employer: Hyatt Hotels | Title: Area Director of Revenue Management - West India | Department: Revenue Management |
Responsibilities:In this significant leadership role, Expert was responsible for:• Creating a high-performing commercial structure with focuses on business development, marketing, budgeting, total account management, and P&L management; • Supporting top-line revenue for area hotels; • Stakeholder management: Working with the General Manager and Leadership teams of the properties, collaborate with owners and regional offices; • Driving total hotel revenue management cluster across the portfolio hotels; • Liaising with corporate office on providing technical support to the hotels related to revenue management systems and analytics tool; • Assisting pre-opening hotels with positioning workshops and strategies; and • Driving cluster revenue management culture and synergizing sales efforts across multiple cities. Among others, Expert's achievements included: • Setting up of one of the largest revenue cluster operations in EAME-SWA region for Hyatt (Europe, Africa, and the Middle East; and the Southwest); • Successfully launching two Hyatt hotel in Kerala -- with both achieving more than anticipated within one year of operation; • Membership in the core team tasked with launching total hotel revenue management and establishing cultural mainstream; • Creating and rolling out revenue management tools focused towards group and catering revenue management across the region; • Participating in 4 International conferences as one of the speakers; and • Driving revenue management culture |
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| Years | Employer | Title | Department |
| Years: 2016 to 2017 | Employer: Mariott Hotels | Title: Market Director of Revenue Management – Mumbai Market | Department: Revenue Management |
Responsibilities:Expert was responsible for largest cluster of Marriott International in India, managing a total inventory of 2028 rooms spread across 5 hotels. His key responsibilities were to:• Develop and recommend sales strategies, room mix, catering contribution, and pricing for the hotels; • Develop, implement, and measure all Revenue Management activities, • Ensure multi-property execution of the reservations sales process -- including adherence to sales policies and the establishment of strategies to optimize revenue from existing demand. Expert was also responsible for: • The continual development, implementation and monitoring of sales strategies through the collection of historical and current data and future trends to assist with pricing, rate and inventory management; • Exploring and providing variations in the market mix which would stimulate additional revenue without increasing costs; and • Monitoring and communicating fluctuations in occupancy to operational departments to enable the effective management of staffing requirements and increases in efficiency. During this time, Expert's achievements included: • Successfully launching and positioning JW Marriott Sahar Mumbai as the premium luxury hotel in Mumbai -- which exceeded projects throughout its first year of operation; • Achieving the highest market share for 4 out of 5 managed hotels in 2016; and • Piloting and launching the group pricing and forecasting module for Marriott in India. |
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Fields of Expertise
Revenue Management, business development, hotel hospitality, hotel management, hotel operations, Hotels and Casinos, hotel marketing, leadership, hospitality industry, hospitality management, hospitality, data analysis, Data and analytics, business strategy, business strategy review, Profit and Loss, profit maximization, Profit, profitability