Expert in I am an expert in retail management operations/budgeting/merchandising/profit expansion/turnaround
Expert ID: 731910 Massachusetts, USA
|Year: 1991||Degree: BS||Subject: Business Management||Institution: University of Massachusetts|
|Years: 2007 to Present||Employer: Undisclosed||Title: Consultant||Department: Retail Management||Responsibilities: Provides consulting to industry business and investment leaders, ensuring compliance with SEC guidelines. Supplies detailed advice on current and future trends in retail management and product categories. Recommends specific products and services. Offers direction regarding key developments. Visits companies to evaluate their productivity, customer service, shopability, and general standards. Assistance with P&L action plans and execution.|
|Years: 2010 to 2013||Employer: Big Y Supermarket||Title: Store Director||Department:||Responsibilities: Oversee the operations of a $25.5-million/year retail city store. Manage P&L and budget of $750,000 in net operating profit. Analyze budget and marketing plan to forecast sales and profit. Define and communicate goals at department head meetings. Supervise 160+ associates. Mentor subordinate managers, and develop plans to increase their learning and productivity. Maintain high standards of excellence in customer service, with my Gallup poll reaching a 4.6 out of a possible 5.0. Cross-trained staff and cross-merchandised departments to increase sales and add one more item to their purchase.|
|Years: 2007 to 2009||Employer: Walmart Stores||Title: Store Manager||Department:||Responsibilities: Based on prior success in Big Box and supermarket management, was recruited to oversee a Super Center. .
-- Mentored several new assistant store manager trainees.
Have successfully executed all company programs and protocols in a timely manner.
Conducted an analysis of seasonal areas to increase sales and margin efficacy for the district.
Shared best practices on perishable supermarket products, which helped reduce shrink in the store dramatically in 60 days time.
Operated a $45+ million dollar store in the city.