Expert Details

Expert in IT Management, Cloud, Mobile, Systems Architecture, Implementation, Operations, Outsourcing, Services

Expert ID: 731866 Florida, USA

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Expert is a senior corporate officer with a proven track record of driving efficiency across large enterprises through the application of Information Technology. He is a results-oriented IT executive whose career encompasses a breadth of experience across a wide variety of business areas in both the public and private sectors. He is accomplished in building businesses, managing data center efficiency, integrating mergers and acquisitions, remediating troubled engagements, leading enterprises through the challenges of technical change safely and securely, as well as increasing productivity and reducing costs through improved uses of technology.

As CIO of a $12B global IT services firm – he produced savings in excess of $6M / year against a $23M annual budget, while providing 99%+ uptime without security breaches. He oversaw the evolution of the firms IT infrastructure, led the systems integration of a major acquisition, and developed and implemented the firm’s global IT strategy. He is experienced in “best shoring” IT delivery, and is adept at working across different cultures to ensure effective global delivery. Prior to becoming CIO, Expert led strategic projects introducing leading edge technology to help drive profitable growth and increase customer service. He developed his firm’s data center strategy, and was instrumental in bringing its SaaS business to fruition. He supported two leading financial institutions in applying technology to help react to the challenges of the Financial crisis. In the Public Sector, he helped the Federal Government move to cloud computing infrastructures, and led the firm’s NYC practice generating $24M in new business in the first six months.

He was a Vice President at American Management System (AMS). In that role, he conceptualized, implemented, directed, and grew the firm’s business process outsourcing and application management outsourcing practices from the ground-up into a successful practice generating in excess of $200 million in new business per year. He led a project that redeveloped a State’s income tax processing systems, and introduced mobile system for individuals and businesses to conduct financial transactions with NYC. He managed the, turnaround of a project installing modern debt management, collections, and risk management engines for Verizon Communications. The project involved a team of 100+ engineers and technical resources across three states in six locations.

Expert has assisted firms in managing difficult / troubled projects, managing costs, negotiating deals, and developing and implementing IT strategies. He previously served as CIO of a $12B IT services firm and was responsible for all internal systems and long term IT vision. He directed all engagements of firm with NYC Agencies. These included major projects with several City Agencies, as well as NYC Transit Authority. He led development of outsourced cloud computing environment granted an Authority to Operate by the U.S. General Services Administration. Expert managed system development engagement for leading ratings agency during financial crisis, as well as providing IT delivery to major financial institution, and developed remote system development facilities in SW Virginia and India realizing 45% reductions in costs, providing BPO services to clients in both private and public sectors. He implemented his firms SaaS practice.
Expert successfully led the post merger integration of the internal systems of Logica and CGI. He developed the data center strategy for his firm.As CIO, Expert was the firms IT Security Officer.

Expert worked with private equity firm to analyze business trends in the IT Services space with the objective of deploying capital more effectively in equity markets. Specifically looked at a large outsourcing and services firm and analyzed its potential for continued growth potential. Assisted venture capitalist firm in making investments in specific areas of Cloud infrastructure. Client was examining various aspects of Cloud infrastructure to identify start ups with disruptive technologies for investment.Worked wit a government agency to improve security of IT infrastructure in various sensitive areas. Helped develop a program to identify weak areas of infrastructure and IT processes to harden. Expert worked with both a major financials services organization and a rating agency to tailor their IT assets to survive the financial crisis and emerge stronger, and more competitive. This involved rationalizing spend, enabling the introduction of new technologies, strategic outsourcing, and On site analysis of infrastructure.

Expert may consult nationally and internationally, and is also local to the following cities: Miami, Florida - Hialeah, Florida - Fort Lauderdale, Florida - Hollywood, Florida - Pembroke Pines, Florida - Port Saint Lucie, Florida - Miami Beach, Florida - West Palm Beach, Florida - Pompano Beach, Florida - Boca Raton, Florida

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Education

Year Degree Subject Institution
Year: 1972 Degree: MPA Subject: Municipal finance Institution: SUNY Albany
Year: 1970 Degree: BA Subject: Political Scienc Institution: Syracuse University

Work History

Years Employer Title Department Responsibilities
Years: 2013 to 2018 Employer: JRIT L.L.C. Title: President Department: Responsibilities: Personally involved in all aspects of each engagement. Company assists firms in several key areas of IT management. Consult with both government and private sector to drive down costs and increase quality through strategic management of IT services. Work with IT firms to apply best practices, achieve profitable growth, drive positive results ensuring client satisfaction, and win business. Help firms develop successful mix of outsourcing and insourcing IT delivery. Assist IT firms, or their clients to conduct successful negotiations of contracts, statements of work and change orders. Guide firms in developing IT strategies that lower costs, supply increased customer satisfaction, guide implementation of cloud based and mobile solutions.
Years: 2004 to 2013 Employer: CGI GROUP Title: VP - CIO Department: Responsibilities: In charge of information technology and systems for premier IT services and outsourcing firm serving government, private sector worldwide. Directly accountable for overall technology strategy, voice / data networks, IVR, video, computing platforms, corporate financial systems operations, asset logistics, and technology purchasing and maintenance. Served as Security Officer responsible for physical and IT security policies and their enforcement, and managed all aspects of company’s IT regulatory compliance. Developed and implemented low cost delivery centers in both US and abroad. Managed 125 person staff. During the financial crisis, assisted two very large financial services organizations in using their IT systems to survive,


Years: 1990 to 2004 Employer: AMS Title: VP Department: Responsibilities: Advanced to become Vice President of large system integration firm selling products and services to clients in government and financial services industry. Spearheaded firm’s Business Process Outsourcing and Application Management Outsourcing practices serving state, local, and federal governments, as well as banks and financial institutions. Implemented new income tax system for a State government. Managed services to NYC that precessed summonses on an outsourced basis.

Government Experience

Years Agency Role Description
Years: 2011 to 2012 Agency: GSA Role: Vendor Description: Developed Cloud computing environment sanctioned by GSA for sale within the Federal Government.
Years: 1990 to 2010 Agency: City of NY, NYC Transit Role: Vendor Description: Processed all parking and transit summonses on an outsourced basis. Also implemented the first system allowing citizens to transact their financial business with NYC electronically.
Years: 2004 to 2006 Agency: Major Midwestern State Role: Vendor Description: Implemented new State income tax system

International Experience

Years Country / Region Summary
Years: 2012 to 2013 Country / Region: Europe Summary: CGI acquired Logica, a $6B IT Services firm during this period. Expert was responsible for the technical integration of all systems.
Years: 2010 to 2011 Country / Region: India Summary: Expert developed a series of protocols for CGI's Indian subsidiary to better handle the flow of personnel and work from India to support clients internationally. Expert holds a valid Indian work permit.
Years: 2004 to 2013 Country / Region: Canada Summary: Expert worked cross border to manage projects and internal services for CGI Group. He holds a valid Canadian work permit.

Career Accomplishments

Associations / Societies
The Potomac Officers Club

Additional Experience

Expert Witness Experience
Guided clients in strategy for depositions and jury selection as they applied to Information Technology.
Vendor Selection
Expert was responsible for all IT purchasing by his firm, including hardware, software, data communications, telecom, mobile, etc. He served on the Firms Investment Committee, and dealt with all of the major vendors in IT. He generated savings in excess of $250M/yr.
Marketing Experience
Expert has dealt with vendors at all levels - from start ups to firms like Microsoft, Cisco, IBM, Dell, etc. He has been participated in strategic discussions with their most senior levels. He has also assisted clients in both the public and private sectors in determining their technology strategies.
Other Relevant Experience
Consulted with hedge funds and investment banks on various technology issues and firms.

Fields of Expertise

management information system, business development, business operations, merger, mergers and acquisitions, project management, public sector personnel management, information technology compliance, information technology engineering, cloud, computer room security, computer system, computer system integration, computer technology, computer-human interface technology, computerized billing system, critical technology, data storage process, database technology, development management, information content, information management, information security management, information systems (discipline), information technology, information technology management, Information technology outsourcing, information technology security, software outsourcing, technology, technology management, voice/data system, web hosting, merger integration, account review, backend technology, mergers and acquisitions financial analysis, computer forensics, business process management, customer segmentation, data recovery, information security, customer satisfaction, entrepreneurship, business strategy, customer management system, value improving practice, software conversion, computer system disaster recovery planning, file server, software security system, life-cycle cost, flash memory, enterprise resource planning software, enterprise resource planning, compression technology, Microsoft Project Manager, computer system emulation, digital data acquisition, data communication network, digital data, Network Operating System database, information storage and retrieval, ISO 9000 series quality system standard, computer-aided software engineering, corporate strategic planning, computer system cost modeling, client/server system development, communications technology, life cycle assessment, quality assurance, information retrieval, computer-system validation, project management software selection, high-performance computing, information, encryption, business system design, computer security system, data control system, object-oriented database, batch data processing, information storage, DB2, computer equipment, digital communication, software project management, project planning, computer input device, executive information system, dBASE, data communication equipment, computer virus, computer software, computer science, computer memory, computer data storage, business process re-engineering, ADABAS

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