Intellex Acquires Expert by Big Village

We're thrilled to announce that Intellex has acquired Expert by Big Village, effective March 22, 2024. This strategic move enhances our capabilities and strengthens our commitment to delivering exceptional solutions to our customers.

Stay tuned for more updates on how this acquisition will benefit our clients and experts.

For inquiries or more information, please contact us at info@intellex.com.

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Expert Details

Public Safety, 911, Communications

ID: 736473 Connecticut, USA

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Certified Emergency Police and Medical Dispatcher and EMD/EPD-Quality Assurance through NAED responsible for day to day operations of a town in Connecticut. Duties include payroll, training, quality assurance/improvement, statistical reporting, etc.

Specialties: 911 call center management, policy setting, ambulance to hospital communications, disaster planning, emergency drill implementation, 911 Dispatch, Emergency Communications, Telecommunications, Emergency Dispatch, Public Safety Communications

Education

Year Degree Subject Institution
Year: 2003 Degree: Master of Public Administration Subject: State and Local Government Institution: University of Connecticut
Year: 2001 Degree: Bachelor of Arts Subject: Urban Studies, Political Science (Minor) Institution: University of Connecticut

Work History

Years Employer Title Department
Years: 2015 to Present Employer: Undisclosed Title: State Representative Department:
Responsibilities:
Represent the citizens of Monroe and Sandy Hook (Newtown) in the State House of Representatives.
Serve on three committees: Public Safety & Security, Human Services & Higher Education.
Named Ranking Member, Public Safety & Security Committee from 2017 to 2021.
Founding member of the Bipartisan Young Legislator Caucus.
Founding member of the Legislative School Security Working Group.
Member, Fire and Emergency Medical Services Bipartisan Caucus.
Former member of the Internship, Commerce, Energy & Technology and Appropriations Committees.
Years Employer Title Department
Years: 2011 to Present Employer: Undisclosed Title: Public Safety Dispatch Superintendent Department:
Responsibilities:
Manage staff of 13, overseeing day-to-day operations and ensuring employee performance.
Developed, implemented and administering quality assurance program.
Responsible for the department budget, including payroll forecasting and overtime management.
Manage multiple projects simultaneously including Text-to-911 and new public safety radio infrastructure.
Active member of the Town of Stratford Emergency Operations Center Emergency Management Team.
Responsible for the oversight of the training program for new hires as well as ongoing training.
Liaison between the dispatch center and all PD/FD/EMS/local government agencies that utilize the center.
Active participant in the coordination of the Town of Stratford COVID-19 response.
Years Employer Title Department
Years: 2003 to 2011 Employer: Southwestern Regional Communications Center, Inc. (SW-CMED) Title: Director of Operations Department:
Responsibilities:
Responsible for daily and ongoing operations of the regional dispatch center for 14 municipalities.

Career Accomplishments

Professional Appointments
Co-host & Executive Board Member, Monroe First Selectman Charity Golf Tournament
Elected Chairman – Monroe, Connecticut Town Council
Appointed Member – Greater Bridgeport Regional Planning Agency
Appointed Member – State of Connecticut Emergency Medical Services Advisory Board
Member, UConn Master of Public Administration Alumni Council
Chairman, Monroe Police Dept. Renovations Building Committee
Appointed Alternate, Monroe, Connecticut Zoning Board of Appeals
Awards / Recognition
Fairfield County Business Journal - 40 under 40 Award Winner
Connecticut Emergency Medical Services Legislator of the Year
Connecticut Police Chiefs Association Legislator of the Year (3 years)
PSAPs’ Finest (NICE Communications) – Line Supervisor of the Year
Stratford Emergency Medical Service – “Outstanding Leadership Award”

Fields of Expertise

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