Expert Details
Procurement, Vendor Management, and Supplier Relationship Management
ID: 738969
India
Expert maintains thought leadership in policy and operating model design and implementation; category strategy design and implementation; partner strategy design and implementation.
He has key expertise in organization restructuring, talent development, multimillion-dollar master agreements, contracts negotiations, contract architecture, commercial models design, cost modeling, spend optimization, cost savings, tail spend rationalization, Vendor Management (VM), and Supplier Relationship Management (SRM).
Expert is a recognized thought leader in operating framework development; central and unified vendor management practices; supplier segmentation; governance review structure; supplier performance management processes; disputes management process; and RACI development (matrices for responsible, accountable, consulted and informed business leadership).
Expert has worked for household names in automotive manufacturing, consumer goods, computer sciences, food, and tobacco. Specific fields include Automobile IT Hardware, Enterprise Computing, IT Services Connector / Semiconductor Manufacturing, CPG / FMCG, and Tobacco Regions.
Expert’s work has taken him to North America (U.S. and Canada); Panama; South America; the United Kingdom; and Western and Central Europe: France, Germany, Switzerland, Italy, Spain, Austria, Hungary, and Poland. He has worked in UAE, South Africa, India, and Southeast Asia: Malaysia, Singapore, and Hong Kong. He has worked in Australia and New Zealand.
Expert has key experience in these procurement categories: IT: Application Management Services (Application Development, Application Design, Application Maintenance); Cloud Hosting, Cloud Services Datacenters Hosting Data and Analytics Digital End User Services, End User Computing Hardware PC-as-a-Service (PCaaS), Infrastructure-as-a-Service (IaaS), Infrastructure Services Network as a Service (NaaS), Networks Software as a Service (SaaS), and Software Telecommunications Testing Business. He has critical experience in these Corporate Services: Audits, Call Center, Customer Supports, Employee Services Finance, Accounting, Legal, P2P, S2P, R2P, and MDM; process outsourcing; Payroll Recruitment; Temporary Staffing; Staff Augmentation; sustainability assessments and certifications; trainings, and e-Learnings.
Expert possesses Indirects experience in Car Fleet Consulting, Advisory Corporate Credit Cards, Insurance Integrated Facilities Management, Logistics, Travel Management, global and regional travel service providers, and Utilities (Energy and Gas) Consulting.
He has worked with numerous consulting firms.
Education
| Year | Degree | Subject | Institution |
|---|---|---|---|
| Year: 2006 | Degree: Bachelor of Business Administration | Subject: Business Administration | Institution: Pondicherry University, India |
| Year: 2003 | Degree: French language Certification | Subject: French | Institution: Alliance Française – Pondichéry |
Work History
| Years | Employer | Title | Department |
|---|---|---|---|
| Years: 2022 to Present | Employer: Undisclosed | Title: Independent Consultant: Procurement and Vendor Management | Department: Procurement, Purchasing, Sourcing, Vendor Management, and SRM |
Responsibilities:Expert is an independent consultant with over 20 years' full-time experience working closely with Fortune and FTSE 100 companies in the following services portfolio:Category and partner strategy design and implementation Merger and acquisition integrations and dvestiture transitions Off- and near-shoring Shared Services Organization design Policy and operating model design and implementation Process modernization and implementation S2P, S2C, (source-to-pay and source-to-contract), R2P, and MDM (master data management) outsourcing Strategic contract negotiations and commercial architecture Organizational transformation Change management Expert has significant thought leadership experience in SRM (supplier relationship management). |
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| Years | Employer | Title | Department |
| Years: 2020 to 2022 | Employer: British American Tobacco | Title: Group Head – IT Sourcing and Indirect Vendor Management | Department: Procurement / Purchasing / Sourcing / Vendor Management / SRM |
Responsibilities:Expert was a member of the Technological and GBS Hub Leadership Team and the Extended Global Procurement Leadership Team (GPLT).During this time, Expert served as Procurement Business Partner to CIO and GBS Executive Leadership (BAT Group Management Board). Among other accomplishments, he: - Transitioned and centralized £600 million-a-year Group IT spend from HQ to Malaysia and Poland IT Hubs; - Recruited top-notch sourcing talent and developed thought leadership to empower them operate at a degree of autonomy and improve stakeholder relationships in Malaysia, the UK and Poland; - Defined the IT Category Playbook and IT and Professional Services Category Strategy that sets trajectory and KPI's on value delivery, supplier rationalization and decoupling strategic and tactical sourcing; - Drove negotiation strategy, commercial deal architecture and sourcing plans for multi-million £ IT contracts - Designed and operated a centralized Vendor Management practice for major IT suppliers that have engagements across Indirects categories with dedicated Vendor Managers in Malaysia and Poland; - Served as S2P process Architect for IT and Indirects categories – Procurement Acceleration program and buying process modernization with Coupa, AIC and Icertis CLM implementations; and - Tailored S2C workflow for IT and Indirects categories enabling the full automation potential of Coupa and Icertis and embedding stronger policy compliance and improved diligence on supplier risk |
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| Years | Employer | Title | Department |
| Years: 2017 to 2020 | Employer: Nestlé | Title: Group Procurement Lead – IT Services, Professional Services and BPO | Department: Procurement / Purchasing / Sourcing / Vendor Management / SRM |
Responsibilities:Among other achievements, Expert was part of:- the Procurement Hub Leadership Team and Extended Global Procurement Leadership Team (GPLT) member - the Transformation and transition of CHF 350 M/year Global IT Services, Consulting and Business Services spend to Nestrade “Procurement-as-a-service” Hubs in Malaysia, Switzerland and Panama - the Procurement Business Partnership to Group CIO and Business Services Executive Leadership Team - incubating integration of sourcing strategy and Partner relationship management for IT suppliers with engagements in Consulting and Business Services. He also achieved the following: - Recruited and upskilled a functionally managed team of Procurement Managers in Portugal, Nestlé SSC - Commercial lead for GSO – IT Transformation initiative, driving productivity and S2C optimization agenda - Co-ideated IT requisitioning process on ServiceNow and managed the integration to SAP P2P |
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| Years | Employer | Title | Department |
| Years: 2015 to 2017 | Employer: Unilever | Title: Group Procurement Lead – IT Services | Department: Procurement / Purchasing / Sourcing / Vendor Management / SRM |
Responsibilities:Expert was:- Tech Hub Leadership Team and Extended Global Procurement Leadership Team (GPLT) member - Responsible for the ansformation and transition of 250 M€/year Global IT Services spend managed through Global Procurement Hubs in Switzerland, Dubai and Singapore - Procurement Business Partner to Group VP – Enterprise IT Operations - S2C deal architect for strategic supplier engagements and high value contracts He also: - Led and developed a diverse team of Procurement Managers across Switzerland, UK and India - Objectively developed and relationship-managed a proximity Partner ecosystem in Bangalore for AMS, Infrastructure Services & End User Services across all IT Product Groups |
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| Years | Employer | Title | Department |
| Years: 2014 to 2015 | Employer: Unisys | Title: Global Procurement Manager - IT | Department: Procurement / Purchasing / Sourcing / Vendor Management / SRM |
Responsibilities:Expert was responsible for:- the transformation and transition of $200 million-a-year global IT Hardware and Software spends to the offshore category management practice developed in India - developing an effective Sourcing Toolkit, based on 7 Steps Strategic Sourcing and adapted and applied it to all Indirects Categories - serving as key deals negotiator, along with Sales teams, for End User Services business unit |
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| Years | Employer | Title | Department |
| Years: 2013 to 2014 | Employer: Global Procurement Manager - IT Services | Title: Dell | Department: Procurement / Purchasing / Sourcing / Vendor Management / SRM |
Responsibilities:Among other significant achievements in this role, Expert:- Managed S2C for global End User Support services (via phone, e-mail, chat and social media platforms in 27 languages across Europe, Asia and ANZ), worth $250 M/year, provided by a complex and diverse ecosystem of outsourced service providers across Asia and Eastern Europe - Consistently increased Procurement managed spend for End User Support services across Asia and ANZ - Developed cost modelling concepts and cost reduction strategies for Global IT spends - Partnered with Legal Counsel to co-develop standard framework and operating agreement templates |
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| Years | Employer | Title | Department |
| Years: 2010 to 2013 | Employer: FCI | Title: Group Head - Indirects Procurement | Department: Procurement / Purchasing / Sourcing / Vendor Management / SRM |
Responsibilities:In this capacity, Expert:- was delegated as the Group Indirect Procurement Director, Global Procurement Leadership Team member reporting to CPO for design and development of a greenfield global Indirect Procurement practice - designed and executed Procurement transformation plan, harmonized category spend from local/regional to globally managed, designed Procurement policy and S2C process for Indirects - recruited, upskilled and managed the India Shared Services Procurement team covering Global Indirects S2C, spend and savings analytics, commodities index dashboard and VM program for Indirect categories - Functional management of country Indirect Procurement teams and business partnering to CxOs - Managed complex logistics and warehousing tender, hauling over 5 million kilos of freight across 200 global and regional lanes with over 10,000 annual shipments through air, water and land. |
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| Years | Employer | Title | Department |
| Years: 2004 to 2009 | Employer: HP | Title: Global Procurement Manager - Trade IT | Department: Procurement / Purchasing / Sourcing / Vendor Management / SRM |
Responsibilities:Expert was responsible for Procurement of IT Products and Services for Enterprise Services client contracts across APJ (Procurement for trade/resale where HP is engaged as an integrator). In this capacity, he consistently delivered up to 9% cost reduction from volume discounts, rebates and spot negotiations for strategic enterprise deals directly improving deal margins. |
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| Years | Employer | Title | Department |
| Years: 2003 to 2004 | Employer: Ford Motor Company | Title: P2P Team Lead | Department: Procurement Support - P2P |
Responsibilities:In this role, Expert supported Ford of Europe payables operations transition and go-live in Chennai Shared Services center. He reported to the Supervisor of P2P Operations. He managed a team of 2 interns. |
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| Years | Employer | Title | Department |
| Years: 2002 to 2002 | Employer: (Undisclosed) (Legacy Law Firm) | Title: Legal Support | Department: General Administration |
Responsibilities:Expert handled General Administration and Purchasing. |
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Language Skills
| Language | Proficiency |
|---|---|
| English | Native |
| French | Advanced |
| Tamil | Native |
Fields of Expertise
strategic procurement, buying & procurement, project procurement, procurement regulation, European sourcing, Far East sourcing, Information technology outsourcing, international sourcing, outsourcing, product sourcing, software outsourcing, sourcing, strategic sourcing, purchasing, supplier audits, supplier cost reduction, supplier quality assurance, supplier quality improvement, supplier risk assessment, supplier value analysis, computer vendor, vendor auditing, vendor certification, vendor management, vendor selection, transformation, organizational transformation, corporate transformation, corporate restructuring, organization redesigning, preferred provider organization, breach of contract, contract administration, contract analysis, contract bid evaluation, contract compliance, contract data, contract dispute, contract interpretation, contract law, Contract Management, contract negotiation, contract performance, contract service management, Contractor, contractor selection, international contract negotiation, International Contracts, interpret contract, subcontract, subcontract administration, performance analysis, performance evaluation, performance improvement, performance management, performance measurement, Performance Optimization Analysis, team performance, environmental, social, and governance (ESG) reporting, sustainability, supply chain sustainability, commercial dispute, category management, business process development, business process management, business process re-engineering, design process, development process, operational process improvement, process analysis, process assesment, process audit, process automation, process design, process development, process engineering, process failure modes and effects analysis, Process Improvement, process innovation, process management, process modeling, process monitoring, process optimization, process validation, transaction processing, change management, Change Management and Business Development, foreign currency exchange, policy setting, operations management, Project Management, Operations, Operational strategy, organization strategy, buy-sell agreements, license agreement, negotiation, talent management, strategic frameworks, cost analysis, cost modeling, cost optimization, cost reduction, cost-benefit analysis, cost-effectiveness analysis