Find an Expert
Technology Services, Innovation, the Digital Landscape, Customer Experience, and Security
Expert is a globally experienced Chief Innovation and Digital Officer (120 to 450 headcount, 8 countries). He is a subject matter expert (SME) in AI/ML, Data Analytics, Digital Transformation, Business Model Optimization, Revenue Generation. Expert tenaciously spearheads revenue generation, by…
Change Management and Transformation, Business Process Management, Customer Experience and Engagement, and Operational Excellence
A meticulous Change Leader and an advocate of Operational Excellence, Expert is recognized as a trailblazer in the 360-degree transformation of business/customer experience, expanding the bottom and Top-Line, and spearheading the PMO office. With his most recent pursuits, predominantly in…
Telecommunications, 4G/5G, Network Design and Planning, Customer Experience, Network Modernization
Since graduating from Istanbul Technical University in 2000 with a bachelor’s degree in Electrical and Electronics Engineering, Expert has over 20 years of experience working in the telecommunications industry. He has previously worked as a Radio Frequency Consultant, Radio Planner,…
B2B/B2C Product Management, Digital Transformation, Product Strategy & Operations, Customer Experience Design, and Product Marketing Initiatives
Expert Pal Expert is currently leading the 5G product portfolio and consumer Journeys, JioFiber products, and also JioMart devices. He takes charge of platform initiatives for mobility, fiber, and devices line of business to acquire and retain new customers and…
Customer Experience and Journey Design
Expert with a strong customer experience background. As such, Expert is able to help: +Map the end to end customer journey, identify the touchpoints and processes improvement needed in order to offer a better customer experience, +Capture and analyse the…
Digital Transformation, Technology and SaaS Martech Platform Strategy, Customer Experience, and Software/IT/Data Science/Analytics Engineering
Expert is a global digital native technology leader with 20+ years of experience in planning, building and running best-in-class, highly scalable, omni-channel marketing and commercial platforms, in partnership with world-class product, user experience, data science and analytics teams. As a…
CX and Digital Transformation (Customer Experience)
Overview: CX and Digital Transformation Leader designing and developing digital platforms, experiences and products with proven success at streamlining digital workflows for internal and external users. Diverse cross-functional management experience. Focused on product management, business development, customer experience, communication design,…
Customer Experience of Digital Transformation, Digital Strategy, eCommerce
Expert has spent the last 24+ years delivering award-winning omni-channel Customer Experience (CX) and thought leadership in digital transformation, retail (e-commerce), intelligent enterprise, and design thinking. Expert is a digital vision and strategy executive who translates consumer (CX) and employee…
Digital Transformation and Customer Experience
Over 25 year's experience working C-level execs in Fortune 1000 companies in a variety of B2B and B2C industries. Experience leading C-Level executives through the rationale and methodology that result in multi-million dollar investments in transformational changes. Demonstrated success in…
C-Level Software, Software Industry Analysis, Trends In Business Software, Digital Transformation and Customer Experience Strategies, and Technology
C-level software executive, board member and software industry analyst, published author, blogger, and thought leader on emerging trends in business software, digital transformation and customer experience strategies and technology. Senior market researcher and leader with executive level experience in business…